Lindsey Hall Care Home

Clee Road, Grimsby DN35 8AF
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9.9 54 Reviews
  • Lindsey Hall Care Home, Grimsby
Lindsey Hall Care Home, rated Outstanding by CQC (Sept 2017), provides residential and dementia care, plus respite and day care stays.

The original school building has been completely retained and has fantastic lounges and dining rooms as well as an internal street scene, which has become the heart of the home. This street scene includes an internal bowls green, bandstand and seven shop fronts for reminiscence. These include a general store, music store, antiques shop, beach hut, florists and guest house.

Lindsey Hall's arcade area has working facilities including an old fashioned pub, cinema, post office, hair and beauty salon, café and shop. The street scene and arcade are fantastic for reminiscence and give residents the feeling of 'going out' into the community but without leaving the safety of the home. These facilities are utilised by visiting friends and families and also within the 7 days a week activity programme, run by a dedicated activity team.

The home is split into three areas, including a 20 bed Haven to care for residents living with dementia related illnesses. All bedrooms have en-suite facilities and are located on the ground floor. Bedrooms in the residential unit have their own doors out to patio areas. The home also has four private sensory gardens with allotments, themed areas and an outdoor artificial bowls green.

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Care Provided by Lindsey Hall Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 79 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Allison (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (69)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2016
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Lindsey Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,100
  • (these prices are only a guideline, please contact Lindsey Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Lindsey Hall Care Home Reviews (54)

Total of 54, showing 41-54
9.9

Lindsey Hall Care Home has a Review Score of 9.9 (9.942) out of 10, based on 22 reviews in the last 2 years. Over all time Lindsey Hall Care Home has 54 reviews.

Overall Experience

  • 49
  • 5
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  • 0
  • 0

Date Published

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32

Review from A F (Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and residents have turned me from a grieving, unhappy widow into the family member I am now. Thanks to the staff and residents.

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Review from S D (Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife and I have needed to be in a care home and Lindsey Hall provides this care.
It's clean, the food is of good quality and the staff are caring and proficient.
Good all round and I can recommend.

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Review from H D (Resident) published on 3 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, we would recommend this home to anyone in need.

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Review from Jenny M (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lindsey Hall Care Home is a lovely home for my dad. It has been beautifully furnished and well planned and thought out. The separate residential side is excellent and means that all residents get the care that suits them best. I find all the carers, management team and other staff to be very helpful
and caring to both me and dad.
Whenever there have been any aspects of concern they have always been discussed and wherever possible a satisfactory resolution is found as quickly as possible. I am happy that dad is being well looked after and all his needs are catered for.

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Review from S R (Daughter of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say thank you so much for the love and care given to Mum and myself throughout her stay. The team gave her an unlimited amount of love and comfort at a very stressful time of her life and were a great support to myself when I neede a shoulder to cry on (and there were many times).
The team on Haven South are a credit to your company.

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Review from Gill C (Resident) published on 19 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been here nearly two years in October and I like it here. I'm quite used to everything now. I am well looked after and the activities keep me occupied.

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Review from Jane A (Daughter of Resident) published on 19 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When as a family we decided, somewhat reluctantly, that the time had come to find a care home for our father who has mild to moderate Alzheimer's, we looked at Lindsey Hall. On first stepping into Lindsey Hall we knew as a family that we had found the place for our recently widowed father to spend the
rest of his days. He is now as happy and settled as he has been for many months. From first entering Lindsey Hall, where without fail you are greeted warmly and by name, the atmosphere is one of warmth and care. The care team is always welcoming and have time to talk informing the family of our father’s current health and welfare. The standard of accommodation far exceeds anything we saw in our search for a care home, as does the level of care. Our father is always treated with respect and dignity. We cannot thank the entire team from managers to care staff enough for the peace of mind that as a family we have regained since our father has been at Lindsey Hall.

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Review from Karen P (Daughter of Resident) published on 10 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was at Lindsey for the last year of his life. He was extremely happy and called his room his 'home'. The care, attention and genuine love shown to him by all the staff was second to none and you could see he loved the staff and also showed concern for other residents. He enjoyed the food immensely,
especially the puddings! He was encouraged to join in with anything that was going on and from what we have been told he made a big impression and is greatly missed. His end of life care was excellent and the family were looked after too during this time.


We cannot fault anything at the home and it was the best decision Dad made to move in. We only wish he could have been there for longer. We cannot thank the wonderful staff enough and would and do recommend Lindsey Hall to everyone.


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Review from Carole D (Niece of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before I moved my uncle into Lindsey Hall I worried if it was the right thing to do.
I can tell you it definitely was.
The care staff are outstanding and so welcoming when visiting.
Friends have all commented on how well he is doing when they have visited and it's all down to the care and attention
he is receiving.

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Review from Sheila M (Niece of Resident) published on 22 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed by everything I saw. It's beautifully decorated and furnished but the best thing is the staff. We met day staff and night staff and found them all so friendly and caring. They do a wonderful job.

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Review from Sonia F (Daughter of Resident) published on 18 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing 2 homes without joy our third visit was to Lindsey Hall. We were greeted by one of the carers and were shown the beautiful and amazing facilities which it provides. The instant impressions were from the décor however by the end of the visit it was apparent through the staff we met and
the observations we made of how the staff interacted with the residents while we visited, the décor was not the only impressive feature. My husband and I walked out and I said to him ‘we need look no further’. My mum moved into Lindsay Hall and was so well cared for from the moment she arrived. The activity staff visited her every day to see if she wanted to join in and always left the daily newsletter and quizzes. The staff were caring and attentive throughout her stay, we were kept well-informed of any changes and they were able to offer her the comfort of having someone available 24/7. The home and its staff are the cream of the crop and others should strive to achieve the same standards.

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Review from Diane Y (Friend of Resident) published on 18 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, caring and compassionate care given by all members of staff, especially those in The Haven (the Dementia Unit), not just to the residents, but to all members of her family. These wonderful people went to great lengths to ensure we were all well cared for especially as Mum neared the end of
her life.

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Review from June M (Resident) published on 24 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is fantastic, the staff are very helpful and obliging doing what they can for us. I'm more than delighted with the care I receive.

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Review from Maureen R (Wife of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lindsey Hall Home is lovely in every way. As soon as you enter the home, there is alway a warm welcome from the receptionist and carers. There are lots of areas for the people to explore and lots of activities for the residents and people with dementia to take part in and they are so happy. Food is
excellent and drinks always on hand and offered. On miserable days, you can go to the cinema and watch a good film. You can play bowls and table top games. Well wrapped up you can go out into the garden. Most of all the resident are cared for with love and kindness.

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Current Review Score: 9.9 (9.942)

Overview of Review Score

The Review Score of 9.9 (9.942) out of 10 for Lindsey Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.942 for Lindsey Hall Care Home is calculated as follows: ( (243 Excellents x 5) + (15 Goods x 4) ) ÷ 258 Ratings = 4.942

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lindsey Hall Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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