Lisburn Intermediate Care Centre

119b Hillsborough Road, Lisburn BT28 1JX
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9.6 78 Reviews
  • Lisburn Intermediate Care Centre, Lisburn
Lisburn Intermediate Care Centre is a purpose-built home offering a range of excellent facilities and care, perfectly situated close to the city centre with all of its amenities. A range of tailored care packages are available from respite to long term care.

The accommodation provides a homely and welcoming environment which consists of comfortable en-suite rooms, spacious and bright communal areas where residents can enjoy socialising and relaxing, and pleasant, secure landscaped gardens.

Staff at Lisburn encourage residents to join in with the many organised activities and outings alongside any hobbies and personal interests. There are regular visits from a hairdresser and chiropodist, and residents can benefit from physiotherapy and occupational therapy in the on-site therapy rooms.

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Care Provided by Lisburn Intermediate Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alfie Corvera (Manager)
  • Admission Criteria
    • As per RQIA registration
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2018
    • Number of floors: 4

Funding & Fees Guide for Lisburn Intermediate Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,081
  • (these prices are only a guideline, please contact Lisburn Intermediate Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visit time from 10AM to 10PM , but would discourage visiting during meal times. For confirmation please ring LICC.


  • Parking

  • There are disabled parking available in front, and additional share parking space at the back


Lisburn Intermediate Care Centre Reviews (78)

Total of 78, showing 41-60
9.6

Lisburn Intermediate Care Centre has a Review Score of 9.6 (9.593) out of 10, based on 39 reviews in the last 2 years. Over all time Lisburn Intermediate Care Centre has 78 reviews.

Overall Experience

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  • 19
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Date Published

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Review from J T (Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience to date has been fine, I am 96 years old. I have been a resident since teatime on Friday the 6th of January 2023. I find the staff very approachable. They work 12 hours shifts days and nights. Times for meals etc are met and things are very organised and reliable. We have private rooms
with ensuite bathrooms. I go for meals in the dining room and classes and not be sitting in my room all day and mixing with other people.

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Review from Joan J (Respite Resident) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been staying for six weeks for rehabilitation following a leg amputation.
The staff were very kind and helpful.
Some of the carers were exceptional and helped me through some tough times.

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Review from Drew M (Son of Resident) published on 20 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum received excellent care by all of the staff for twelve weeks after a referral from the hospital. She was confined to her room due to Covid regulations but staff continually checked in with her to ensure everything was well. Staff also did their very best to make Christmas special, taking a picture
with Santa, singing Carols etc.
They also kept us well informed of any changes e.g. infection requiring antibiotics and dealt well with the reintroduction of Covid restrictions to visiting etc.

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Review from J S (Daughter of Resident) published on 6 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has received the best care. She talks highly of all the staff.

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you for your feedback and for taking the time to share your experience of our home. We are pleased to learn it has been so positive.


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Review from Rodney M (Son-in-law of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First and foremost the staff (nurses, carers, and auxiliaries) all have made a friendly atmosphere to the home.
Numerous cups of tea with biscuits help to break up a long day for the residents.
The social structure of the place was excellent with the 'Pals' dressed up in red brightening up the home.
Their day to day activities certainly did not go unnoticed.
Management was always on hand to give good sound advice and sort out any family problems. The indoor and outdoor facilities, both summer and winter were excellent. The building showed a very high standard of maintenance throughout.

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Review from Kathy S (Daughter of Resident) published on 20 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was here for 7 weeks after a referral from hospital. The care she received was second to none from all the staff who were absolutely wonderful. Their care for her both compassionate and practical was superb. I can't rate them highly enough. Many thanks to all concerned.

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Review from Erin K (Daughter of Resident) published on 17 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident in Lisburn Intermediate Care for nine months and the care he has received has been exceptional. The staff are very attentive, caring and treat him with dignity. The rooms are clean and tidy and meals are appetising. My father has been very content and happy.

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Review from Rosemary B (Wife of Resident) published on 22 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative has received excellent care during his 3 plus years at Lisburn Intermediate Care Centre. Visitors are always made to feel welcome. His room is always clean/tidy and his food is always hot and brought to him on time. The staff are always cheerful and happy to help. I would highly recommend
this care home. There are always planned activities for residents to take part in.

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Review from M S (Niece of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since my uncle arrived this has been a home from home. The staff are very caring, flexible and treat him like an individual. It has been a challenging time but made easier by the professionalism of the Lisburn Intermediate Care Centre team.

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Review from Norah I (Resident) published on 3 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the month that I've been here, I've received excellent care and attention. The care and cheerfulness of all carers made a difficult time for me more bearable. I would recommend that it's made easier for wheelchair users to get in and out to the patio, possibly a ramp.

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you for your comments about our home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the concerns you have, and improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thank you again, take care.


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Review from Joyce M (Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I just could not thank you enough for all the care, help and attention I have received here.

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you, Joyce, for your comments about your recent experience at Lisburn Intermediate Care Centre. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from E M (Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff very willing to help. They do a great job and are always very caring. Nothing seems to be any trouble for them. I couldn't praise them enough.

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. Have a wonderful day.


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Review from I Y (Wife of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husbands stay was respite care for approximately 1 month. The overall experience was very positive. Staff, everyone, were so pleasant and accommodating, helpful and nothing too much trouble. Pleasant surroundings and good standard of cleanliness and care shown. Much to live up to when he reaches
home!

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.


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Review from C K (Daughter-in-law of Resident) published on 5 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and facilities.
Very good comprehensive care.

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you, Carol, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from R E (Daughter of Resident) published on 9 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is proving to be an excellent stepping stone for my Mother's transition from being critically ill in hospital to hopefully her return to her own home. The staff have been wonderful, so caring and fond of each resident as an individual. The attention to 2 hourly turning and cleaning has been impeccable.
This is a very well managed unit, and the professional visiting staff are also very dedicated. The food is good too.

Reply from Olivia Shields, Marketing Assistant at Lisburn Intermediate Care Centre

Thank you, Ruth, for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from S L (Son of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been entirely happy with Lisburn Intermediate Care Centre. My Mother would have been content to stay much longer. Great care. There is a consultancy led rehab within Lisburn Intermediate Care Centre.

Reply from Jasmine Bracken, Marketing Administrator at Lisburn Intermediate Care Centre

Thank you for letting us know how we are doing at Lisburn Intermediate Care Centre. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Shirley B (Daughter of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive about leaving hospital in Belfast.
I have been very well looked after by the friendly staff. They do an almost impossible job as sometimes there is a panic and many people need help at the same time. It sometimes takes a long time for them to respond to the bell.
If only there was
a two ring system; 1, Come when you can. 2, Please be quick - I urgently need the toilet.
The food is rather heavy and starchy. I would have liked more fresh fruit and salad. The frequency is rather too often.
It would be good to be warned that the burglar alarm might go off and not to panic.

Reply from Ronnie Cavanagh, Marketing at Lisburn Intermediate Care Centre

Thank you, Shirley, for your comments about our home. We appreciate you taking the time to give feedback and letting us know how we are doing. We have acknowledged the improvements you have suggested to better the home. If you would like to discuss any concerns directly, please reach out to us at the home. Thanks again


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Review from M K (Respite Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was a very difficult time in my life - life-changing. All the staff treated me with great care and dignity at all times. They never made me feel I was a nuisance and were always cheery.
The physiotherapist and occupational therapists worked with me to give me back my independence.
A big thank
you to all the staff.

Reply from Ronnie Cavanagh, Marketing at Lisburn Intermediate Care Centre

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Victoria B (Daughter of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, clean rooms, safe, secure environment, all needs met, lovely atmosphere.

Reply from Ronnie Cavanagh, Marketing at Lisburn Intermediate Care Centre

Thank you, Victoria, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Cyril E (Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, friendly staff. Makes you feel like home.
Food could possibly be better at times.

Reply from Ronnie Cavanagh, Marketing at Lisburn Intermediate Care Centre

Thank you, Cyril, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing.


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Current Review Score: 9.6 (9.593)

Overview of Review Score

The Review Score of 9.6 (9.593) out of 10 for Lisburn Intermediate Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.593 for Lisburn Intermediate Care Centre is calculated as follows: ( (304 Excellents x 5) + (127 Goods x 4) + (19 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 457 Ratings = 4.593

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lisburn Intermediate Care Centre is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.

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