Lonsdale Mews

Farley Way, Quorn, Loughborough LE12 8XS
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10 133 Reviews
  • Lonsdale Mews, Loughborough
Lonsdale Mews in Quorn offers high-quality residential and dementia care for older people on a respite and permanent basis. Living at Lonsdale Mews is all about enjoying a superb quality of life in beautiful surroundings.

The home offers spacious and beautifully furnished ensuite bedrooms. Residents can enjoy luxury shared facilities, including a cinema room, pub, hair and beauty salon and a modern café - complete with homemade cakes. Outside there are beautiful landscaped gardens to relax in with loved ones, or green fingered residents can enjoy a spot of gardening.

The experienced and dedicated team will get to know your loved one, their life history, tastes and hobbies, to enable them to enjoy personalised care and experiences.

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Care Provided by Lonsdale Mews

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment

Good to Know

  • Person in charge
  • Toby Sturgess (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Number of floors: 2

Funding & Fees Guide for Lonsdale Mews

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,798
    • Self-Funded Residential Dementia Care from £1,888
    • RESPITE Self-Funded Residential Care from £2,008
    • RESPITE Self-Funded Residential Dementia Care from £2,098

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Lonsdale Mews to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lonsdale Mews Reviews (133)

Total of 133, showing 21-40
10

Lonsdale Mews has a Review Score of 10 (9.975) out of 10, based on 81 reviews in the last 2 years. Over all time Lonsdale Mews has 133 reviews.

Overall Experience

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Review from G U (Daughter of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the level of service and care given to my mother and would not hesitate to recommend Lonsdale Mews to anyone looking for either long-term care or short-term respite. There is always a really lovely atmosphere, and the staff is caring and respectful.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us such lovely feedback about your experience of Lonsdale Mews. We are very pleased to hear that you are happy with the level of service and care that you and your mother have received We set a high standard for ourselves at Lonsdale Mews, so we are delighted to hear that your experience with us has been a positive one. Many thanks, Lonsdale Mews TeamCare UK.


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Review from M E (Daughter of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was here for 8 months when she could no longer cope at home. She was happy here and considered it her home. The staff are caring, the home is bright, clean and modern. There is always something going on from craft mornings to day trips and as a family member, I was always made welcome.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us such lovely feedback about your experience of Lonsdale Mews. We are delighted to hear your positive comments; how welcomed you felt and how happy your mum was in our care. At Lonsdale Mews we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been such a positive one. Many thanks. The Lonsdale Mews Team, Care UK


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Review from Max H (Son of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 84-year-old Dad was welcomed with open arms and total compassion by all of the staff when we decided that some respite care at Lonsdale Mews Care Home was the best next step during the period of his dementia diagnosis.
Following his diagnosis of Rapid Advancing Mixed Dementia with Parkinson's, his
stay became permanent. As his care needs increased, the team were with him every step of the way. Always with a smile, total respect, no fuss, complete professionalism, kindness and love.
His family and many visitors were all made to feel extremely welcome and cared for too. Nothing was too much trouble. My young sons were treated to ice creams and tea and cakes were always available.
The facilities are excellent. Clean, purpose-designed and built, all to a very high standard. Many of Dad's visitors who have visited other care homes commented that Lonsdale Mews was the best they'd been to.
The communication with Dad's carers was great too - always contactable and reassuring.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us such positive feedback about your experience of Lonsdale Mews. We are very pleased to hear that you, your family and your friends, have felt well supported by our teams during the changeable period with your father's care needs. It has been our pleasure to professionally support you in all aspects from our communications to providing ice-creams too! At Lonsdale Mews Care Home we set a high standard for ourselves, so we are very pleased to receive your positive feedback. Many thanks, Lonsdale Mews TeamCare UK.


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Review from P H (Daughter of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lonsdale Mews is a care home that makes everyone feel very welcome. Whether you're a resident or a visitor. Our father became a resident, and the care and attention he received from all the staff was outstanding. He was treated with the utmost respect and dignity. The staff are so kind and helpful.
Nothing was too much trouble. His health improved immeasurably due to the care he received. As a visitor, the home was your home.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for leaving such a positive review of your father's stay at Lonsdale Mews. We are delighted that you have felt so welcomed by our teams and that the care and support that we have provided, assisted in improving your father's health. Thank you for taking the time to leave us such positive feedback about your experience and scoring us so highly! Many thanks, The Lonsdale Mews Team Care UK.


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Review from R P (Daughter of Resident) published on 7 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident at Lonsdale Mews after a fall at home and a spell in hospital, which is traumatic for anyone, but for an older person even more so. From the minute we got there, he was made to feel welcome, and valued. Everyone went the extra mile, even the chef came and introduced herself,
and was keen to find out his likes and dislikes. Dad's health and mobility improved remarkably, with the care, encouragement and stimulation he received, and as a family we felt reassured he was in the right place.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us a review of your experience. We are very pleased that your dad's health and mobility have improved since the fall and hope that this continues. It is nice to hear your feedback about how we personalise all that we do for residents and to reassure families of our care too. The teams will be pleased to hear this and I will certainly share this with them. At Lonsdale Mews Care Home, we set high standards for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, The Lonsdale Mews Team Care UK.


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Review from Julie W (Daughter-in-law of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful home run by amazing staff and carers who genuinely care about their residents. There is a strong family feel - relatives are warmly welcomed and are on first-name terms with staff. Mum has been at Lonsdale Mews for two years now and we are delighted with the care she receives. There
is an exciting programme of activities, including entertainers visiting the home and a choice of trips out in the minibus. Residents are encouraged to suggest new activities they might like to try and staff do their utmost to make these wishes happen. Having tried another care home in the area, we can honestly say Mum's move to Lonsdale was the best thing she could have done. She is very happy here.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews during the two years your mum has been a resident with us. It is lovely to hear your very complimentary comments regarding our exciting programme of activities and the care and support we provide. We are delighted that your mum is so happy with us. We are very pleased to hear that your experience with us continues to be such a positive one. Many thanks The Lonsdale Mews Team Care UK.


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Review from David W (Son of Resident) published on 6 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lonsdale Mews has been an ideal home for my mum. She has been at the home for two years now and is very well looked after, cared for and entertained by the very skilled and caring staff at the home. The added benefit for me is knowing that my mum is always safe and well looked after. The staff on her
suite are very proactive in contacting me if there are any issues or concerns.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us such positive feedback about your experience of Lonsdale Mews. During the 2 years your mum has been a resident with us, we are pleased to hear that you are reassured by the safety and support that we provide in caring for your mum. We are very pleased to hear that your experience with us continues to be a positive one. Many thanks The Lonsdale Mews Team Care UK.


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Review from Bill P (Son of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93 year old mother has now been a been a resident of Lonsdale Mews for over two years. The staff are brilliant and the level of care is excellent. There is always things going on, it is clean and tidy. It is the little things like no empty cups and saucers abandoned that make it a lovely place for
her to live. I have every confidence my mother is in safe hands.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for leaving us such a positive review during the two years your mother has been a resident with us; we really appreciate your feedback. We do take pride in our home and set ourselves high standards, so we are very pleased to hear that you are happy with the cleanliness and presentation of the home. Thank you for scoring us so highly and we are delighted that the experience of Lonsdale Mews is such a positive one. Many thanks, The Lonsdale Mews Team Care UK


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Review from Teresa D (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home, staff are so caring and kind, always willing to help, always cheerful and treat my mum with love and respect. There are outings which cater for all needs, daily activities which relatives and visitors can join in with. The facilities and cleanliness are outstanding as is
the food. The cafe is warm and welcoming with lovely refreshments. My mum is happy and that’s what is most important.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us such positive feedback about your experience of Lonsdale Mews. We are delighted that you are so happy with the care and support and all that we provide for your mum at Lonsdale Mews. We really appreciate your feedback and it's wonderful to hear that your mum is happy too. We really appreciate your feedback and will make sure our teams are aware of your kind comments. Thank you, The Lonsdale Mews Team, Care UK.


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Review from Ruth W (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has received excellent care during her stay the past two years. The staff are outstanding, really friendly and kind. The activities put on each day are really well received by the residents and they even look to grant the wishes of everyone by arranging bespoke trips and events on request.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for your lovely feedback about your experience over the last two years. We are delighted to hear your positive comments about the activities, wishes and trips that Lonsdale provides. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one .Many thanks, The Lonsdale Team Care UK.


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Review from Diane C (Niece of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt is very well cared for. All members of staff are very friendly and are always willing to help if there is an issue. There are activities every day for the residents to join in with. The gardens are really nice and welcoming, good for the residents to be able to get some fresh air when the weather
permits.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for your positive feedback about your experience with Lonsdale Mews and for rating us so highly. We are pleased to hear that you are happy with the care that your Aunt receives, together with the facilities and activity programme that we provide. Thank you for taking the time to leave us such good feedback about your experience, it is much appreciated. Many thanks Lonsdale Mews TeamCare UK


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Review from J S (Son of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lonsdale is a pleasant, well-run brand new care home that gives residents a relaxing and safe environment with excellent friendly care staff. It also runs a wide choice of activities that residents can participate in if they so wish. The central garden is a gem. The rooms are state of the art and the
care level is seamlessly adjusted according to need. The location of Lonsdale is also conveniently just off the A6.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience and rating us so highly in all areas. It is lovely to hear your very positive comments about the team, the activities, the facilities and our 'gem' of a garden at Lonsdale Mews. At Lonsdale Mews, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, The Lonsdale Mews Team Care UK


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Review from Linda N (Daughter of Resident) published on 23 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lonsdale Mews is a lovely care home with great facilities and lots of activities the residents can take part in if they wish. The staff are amazing with both my mum, who has lived there for 2 years, and with my sister and myself, who visit regularly. I would happily recommend it to anyone looking for
a care home for their loved one/s or themselves.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for your positive feedback of your experience of Lonsdale Mews and for rating us so highly in all areas. Your very complimentary feedback about the home and the team is much appreciated and will be passed on to everyone. Thank you for taking the time to leave us feedback about your experience, we are delighted that you and your sister are pleased with all that we provide for your mum. Many thanks, the Lonsdale Mews Team - Care UK. At Lonsdale Mews Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Fergus F (Son of Resident) published on 22 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my mother in Lonsdale in November and again was amazed by the level of care Mum is receiving! The staff are very friendly and there is a genuine care and respect shown towards all residents. No request is a bother to the staff and it is clear that they all have strong personal connections with
the residents from welcoming family by name to getting updates from residents about hobbies/interests.
The facilities are always spotless and Mum is always complimentary about the restaurant and the quality of the food. Of particular note for me is the fact that the facility is staffed to ensure the required level of support and care is always available. For example, while waiting outside Mum's room one afternoon, an 'assistance required' light came on in another resident's room and within 20 seconds two members of staff responded from different directions, very impressive.
Most importantly, Mum is very happy as a resident and receives first-class care and attention!

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience.We are delighted to hear your very complimentary comments regarding the cleanliness of the home, the food and particularly the person-centred care we provide for the residents. We will be very pleased to share your positive feedback with all our colleagues. At Lonsdale Mews we set a high standard for ourselves, so we are very happy to hear that your experience with us has been such a good one. Many thanks, The Lonsdale Mews Team Care UK


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Review from Sarah R (Daughter of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been a dementia suite resident for over two years. The fabulous staff have coped admirably with some extremely challenging behaviour and the lifestyle team work very hard to include her in their busy activity programme.
I feel so lucky, on Mum’s behalf, that Lonsdale Mews is now her home.
The facilities and food are excellent. Truly residential care at its best, my opinion based on a career involving numerous care home visits.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience during the two years your mum has been with us at Lonsdale. We are delighted to hear that you continue to feel assured of the care, the facilities and the standard of food we provide; together with the supportive interaction our lifestyle team have with your mum. At Lonsdale Mews we set a high standard for ourselves, so we are very pleased to hear that your experience with us continues to be a positive one. Many thanks The Lonsdale Mews TeamCare UK


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Review from Simon W (Son of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fabulous!
The team at Lonsdale Mews has been wonderful to my 86-year-old mother who has Alzheimer’s. Arriving in 2022 she settled in quickly, and benefited tremendously from the organised framework of mealtimes and activities. Knowing that she is happy and being very well cared for is not only comforting
for our family, but meets our goal for our deserving and much-loved mother. We should have made the move sooner.
Thank you to everyone at Lonsdale!

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Review from Jo P (Daughter of Resident) published on 10 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In January this year we realised, as a family, that my parents were no longer able to live independently. Fortunately we were already aware of Lonsdale Mews in Quorn. The customer relations manager was fantastic and my parents were quickly accommodated as a couple and able to share a bedroom. Lonsdale
has a lovely feel. It's very homely and clean. All the staff are friendly, caring, supportive and above all seem very happy. There are plenty of varied activities which my parents are now beginning to participate in and enjoy. There is so much attention to small details relevant to them which encourages them to feel special and get involved. Visiting is great. Everyone there welcomes visitors and dogs are welcomed too. The recent mini dog show was such fun. It's also easy to keep in touch with activities. Yesterday there were even visiting goats! Having felt sad that they can't live independently anymore, I am content that they are now in good safe and caring hands.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear that the support you received when moving your parents to Lonsdale went well and you have continued to feel reassured during the few months they have been with us. Your positive feedback about the home, and the teams is much appreciated and will be fed back to our colleagues. It is wonderful that they are engaging well with the variety of activities and they are feeling very much included in the home. We are very pleased to hear that your experience with us has been such a positive one; we do set a high standard for ourselves, so we do appreciate this very much. Many thanks, the Lonsdale Mews Team Care UK.


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Review from Julian P (Son of Resident) published on 9 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad have been residents at Lonsdale Mews for nearly 2 months as they were no longer able to live independently. The whole process from the initial tour to confirming rooms and introduction into the care home has been very smooth and professional. The facilities are excellent and staff from all
departments work very hard to make their stay comfortable and enjoyable. They are able to share a bedroom and also have their own living room as well as all of the shared community areas. There is an incredible programme of activities and it is reassuring to see that my parents are engaging in a variety of events. We are very confident that they are in the best possible place and are as happy as possible.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience. We are delighted that after a short time, your parents have settled and are engaging well in our programme of activities. It is good to hear how reassured you are feeling about the home. At Lonsdale Mews Care Home, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks The Lonsdale Mews Team Care UK


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Review from K H (Daughter-in-law of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the level of care provided at Lonsdale Mews for my father-in-law. The whole team are warm and welcoming and nothing is too much trouble. There is a tangible, upbeat culture but with lots of sensitivity and respect shown to residents and family members alike. There are many activities
which residents can participate in if they’d like to. These are varied and lighthearted which adds to the general, positive feel of the home. Whilst we are all very sad as a family that my father-in-law is no longer able to live independently; we are so grateful to have found the next best thing for him. The home is really clean and decorated to a high standard with lots of lovely ‘home from home’ touches. Management is always accessible and highly responsive. Our two little boys love visiting their grandpa here which is a testament to the whole team who always makes us all feel so welcome (not to mention the ice pops in the freezer!). Thank you everyone at Lonsdale Mews.

Reply from Reviews Team, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience of Lonsdale Mews. We are delighted that you are happy with the care we are providing for your father-in-law and also that the home gives you and your family, a welcoming feel. We set a high standard for ourselves at Lonsdale Mews, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Lonsdale Mews Team, Care UK.


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Review from Moira W (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been living at Lonsdale Mews for over 2 years now and it is reassuring for the family to see how well cared for he is. All the staff go above and beyond in looking after him and nothing ever seems to be too much trouble.
The activites that are organised on a daily basis are varied and Dad does
attend some of them especially the talks which are well-researched and presented.

Reply from Jenny Cartwright, Reviews Team at Lonsdale Mews

Thank you very much for taking the time to leave us feedback about your experience during the two years your dad has been with us at Lonsdale. It is wonderful to hear your compliments about the teams, which we will certainly feedback to them. We are also pleased to see your dad at our regular talks that we hold! At Lonsdale Mews we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks Lonsdale Mews TeamCare UK


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Current Review Score: 10.0 (9.975)

Overview of Review Score

The Review Score of 10 (9.975) out of 10 for Lonsdale Mews is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 81 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 81 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.975 for Lonsdale Mews is calculated as follows: ( (946 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 968 Ratings = 4.975

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lonsdale Mews is based on 81 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 81 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (95)

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Meet the Team (1)

Toby

Toby Sturgess

Job Title: Home Manager

Joined: 2020

I’ve loved having the opportunity to open and commission Lonsdale Mews as a new home in 2020, and shape the great team we have.


As one of the biggest care home providers in the country, Care UK has an impressive track record of running outstanding-rated homes. The support the organisation provides so my team and I can deliver great care is impressive too.