Low Lane House

18 Low Lane, Middlesbrough TS5 8EA
Submit a Review
1 Review
  • Low Lane House, Middlesbrough
Show Low Lane House on the Map

Care Provided by Low Lane House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 6 Service Users
  • Primary Care Categories
  • Learning Disability
  • Younger Adults

Good to Know

  • Person in charge
  • Laura Tucker (Manager)
  • Room Information
    • Single Rooms (6)

Facilities

Are you the Owner/Manager of Low Lane House? View your Advertising Options

Low Lane House Reviews (1)

Over all time Low Lane House has 1 review.

Overall Experience

  • 0
  • 0
  • 0
  • 0
  • 1

Date Published

1
0
0
0
1

Review from V A (Mother of Resident) published on 24 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My daughter lived at Low Lane for over two years and in that time her mental health declined and they got her sectioned. I wasn't informed till after it had happened. They restrained her and escorted her over the littlest of things. At times she did lash out as that was one of her problems which resulted
in them getting her arrested and charged with assault. She ended up in court five times because staff wanted her prosecuted, even though she was living there because she had these problems and they knew what her behaviours were.

Reply from J Kennedy, Managing Director at Low Lane House

We are sorry to see that you have felt the need to publish this account of your daughter’s experience.
We accept that historically her support was not always as it could have been and have previously communicated this to you directly in response to concerns raised with us and this led to positive changes being made.
It is pleasing to note that although she has not returned to our care, she continues to choose to maintain positive contact with some of our staff team via phone and letter.
We hope that her next placement is one that can meet her specific set of needs and we wish you all the best for the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 11 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Low Lane House

What types of Care is Low Lane House registered for?

Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Low Lane House have?

There are 6 Single Rooms.

How far is Low Lane House to the centre of Middlesbrough?

2.3 mile(s) as the crow flies, distance by road may be significantly further.