Mayflower Court

62-70 Westwood Road, Southampton SO17 1DP
Submit a Review
9.8 91 Reviews
  • Mayflower Court, Southampton
Mayflower Court offers residents a luxurious and caring environment, with the centre of Southampton and its attractions close by. Residents can enjoy warm and welcoming surroundings and easy access to local amenities. They are welcoming new residents for both permanent care and shorter breaks.

The home is finished to the highest standard and benefits from impressive facilities for customers to enjoy, such as cosy quiet lounges, well-maintained secure gardens and a café. Each bedroom has an en-suite wet room, along with calming and high-quality décor. Outside, residents and their families can benefit from large landscaped gardens, including raised flower beds and allotments, with outdoor seating areas.

The home provides tailored residential care designed to meet the individual needs of customers and improve quality of life. Anchor creates detailed care plans for individuals by working closely with them and their loved ones to ensure health and care needs are continually met. Priding themselves in dementia care, care staff receive regular training to ensure their approach to dementia care always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Show Mayflower Court on the Map

Care Provided by Mayflower Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Sam Henderson (Manager)
  • Admission Criteria
    • Please contact Mayflower Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Mayflower Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500

  • Our colleagues at Mayflower Court will be happy to discuss any questions regarding fees and any additional services.
  • (these prices are only a guideline, please contact Mayflower Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Visiting

  • Visitors are welcome at Mayflower Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Mayflower Court Reviews (91)

Total of 91, showing 61-80
9.8

Mayflower Court has a Review Score of 9.8 (9.781) out of 10, based on 16 reviews in the last 2 years. Over all time Mayflower Court has 91 reviews.

Overall Experience

  • 74
  • 17
  • 0
  • 0
  • 0

Date Published

91
2
9
16
75

Review from Sandra H (Daughter of Resident) published on 12 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager was fabulous sorting everything out. The team leader welcomed Mum and got her comfortable. The purpose of Mum's stay was to build her up both in weight and confidence in walking, being independent. So Mum put weight on but the real progress was made in her walking. She started off just
being able to walk to the end of the corridor and back to her room but by the end was doing three laps of both corridors and this was down to the encouragement of the team, good food providing Mum with the stamina to do this and her sheer determination to get back on her feet. Mum slept well, ate well and got well - she still has a way to go, but this stay has made a huge difference to her.
If you want a care home that smells fresh, is modern and homely this is it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alvin L (Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very restful and helpful two weeks after the death of my wife.
The staff are caring and thoughtful.
Doubtful about it at first but glad that I tried it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K L (Daughter of Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care, all staff made mum very welcome and showed great respect and attention at all times. Mum felt safe and at home at all times. As a daughter, I felt I could go away on holiday and feel safe that mum was in good hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M N (Respite Resident) published on 7 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When staying at Mayflower Court, it looked very clean and modern, but at mealtimes, the kitchen should stay open until meal times are finished and there is not always enough pudding to go around all the time. They should ask in the early afternoon for dinner menu, they would know what people have asked
for. The price you pay should be enough for everyone at each meal time.

Reply from Brenda Roach, District Manager at Mayflower Court

Thank you for your feedback. The kitchen is open throughout the course of the day but has the facility to support customers for any requirement out of these hours. There are also snack stations throughout the home. Menus are displayed within the home and customers are able to choose on a daily basis what they would like to eat.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M M (Son of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are friendly and helpful. Always greet my mother by name.
Home is very bright and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Geoffrey R (Son of Resident) published on 6 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My widowed mother (94) has recently spent a week's convalescence at Mayflower Court after a number of periods in hospital. This was her first experience of residential care. Both she and her family were impressed by the welcome and reassurance of all the staff, the standard of the premises and the quality
of care. It is good to know that convalescent care of this standard is available and fortunately, on this occasion, at relatively short notice.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill E (Resident) published on 20 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a young active 69 year old, living alone but facing a major operation, I was anxious about moving into a care home. However, after the initial show around I knew Mayflower Court was the right 'convalescence home' for me. The home was spotless, the gardens were a joy to walk around or just to sit
and admire, the food was superb - in fact, I asked the chef for recipes! And finally, but certainly not least the caring staff were just superb. Patient, gentle, kind, very caring are just a few words to describe them - always professional. Just one comment - please use the word 'convalescent' in your marketing/advertising! Mayflower Court - not to be faulted.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dennis N (Power of Attorney of Resident) published on 15 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had an occasion to research a dementia care home to look after a dear friend for whom I have full power of attorney. After much searching and deliberation, we settled on Mayflower Court in Westwood Road.
My sister had many happy years in the original Anchor Care Home on this site.
After three months
our friend has gained weight and become much more lucid, even recognising us at times. We are sure this is due to the specialised exceptional care and attention she receives. The staff are well trained and take pride in learning about each individual needs. The Mayflower is light, airy and colourful with large glass windows and plenty of activities available.
We are looking forward to the summer when we can take our friend for a stroll around the beautiful gardens. We are so grateful to know she is safe and secure with all the attention she deserves.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven E (Son of Resident) published on 17 November 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has just had 4 weeks respite care here we were met by a lady and had a tour of the home all the information we needed was given to us we viewed the room she would be in and met some of the staff who would take care of her. She had her assessment and was able to move in that week. After a long
stay in a hospital, she needed help to get back to normal, with the help of all the staff she is now able to return home.
I would recommend Mayflower court to anyone looking care as they helped my mum back to her normal self.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter K (Son of Resident) published on 31 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has had dementia for a number of years and until now we have coped with care in his own home, he had always been so determined not to have to go to a home that I honored his wish until a crisis point was reached.
He has moved into Mayflower Court and has settled extremely well and is happy.
It is a delight to see the improvement in his well-being and happiness. The home is a lovely environment and the staff treat him with such dignity acknowledging the man behind the dementia.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phil H (Son of Resident) published on 24 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident here for 12 days and the staff were excellent in keeping my mother stimulated and involved in all events during her stay. The staff made sure she was introduced to other residents as soon as she arrived. Her room was excellent with adequate room for her to stay if she wanted time
to herself. Thanks to all the staff for their attendance while my mother was there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David N (Son of Resident) published on 13 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here. She says the food is wonderful and the staff friendly and helpful. Spotlessly clean and mum appreciates her morning wash and shower. All in all a great relief to both the sons that she is here and settled. Many thanks to all of the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bernard C (Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Mayflower Court in June. What a fantastic home. On moving in my ability to walk was very minimal, now with help and encouragement, I can walk a little further which is great. The staff have been fantastic in looking after me. My wife moved in with me, so as a couple we are well looked after,
with great meals every day. Cheery staff, what more can we ask for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan M (Daughter of Resident) published on 21 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Mayflower Court followed by my mother who loves the home. The staff are very friendly and lovely. The care is fantastic and always willing to help. The home is fun with activities, fish and chips, ice creams which they love, it is great to find a care home which is everything I
would want for my parents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean C (Resident) published on 14 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a resident of Mayflower court, I can say it is lovely. The staff are friendly, kind and will do anything to help. I couldn't wish for a better home. The care is outstanding!! My days are busy with a variety of activities. So not a chance of getting bored.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoë P (Friend of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

So good to enter a care home with a welcoming receptionist. The decor is all bright and light, gives a cheerful atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill (Daughter of Resident) published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having cared for my mother for the last eight years, I was very concerned about placing her in a care home. However due to her severe dementia it became impossible to care for her at home. I have been amazed at how well she has settled in and I have absolutely no concerns about the way she is being
cared for. All her needs are met and above all she is being treated kindly and with respect. I cannot fault any of the staff here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marilyn (Daughter-in-law of Resident) published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Settled in very quickly into the home. She chose her room- she loves the colour scheme, very restful. The staff are very helpful- in her own words she says, "You cannot fault them- there is no pressure." She loves the food and enjoys the company of her friends. The relief in finding a care home where
she feels so safe and at home knowing she is taken care of to a very good standard has lifted a great pressure off the family. We visit often- we find the home has a very pleasant atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire B (Daughter of Resident) published on 11 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum stayed for a 1 week respite break. It was her first experience of care and She was reluctant for me to organise respite.
I was impressed at how person centred the care is and how much time is taken to find out what the individual's needs and interests are in order to provide the best care and
ensure that their interests are catered for. Mum is interested in gardening so a trip was arranged so that the residents could buy plants and then plant them in the garden themselves.
The staff were very caring, had an excellent understanding of the needs of someone with dementia and showed a real interest in my Mum when they spoke to her.
Mayflower Court is more like a hotel than a care home and this made the experience much more enjoyable for my Mum as She felt like she was on holiday. She enjoyed the food and there was a great deal of variety.
My Mum and I highly recommend Mayflower Court and Mum will definitely be popping in to visit her new friends. She is planning another 2 week break.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nadine H (Friend of Resident) published on 5 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I were looking for a care home for our mother and found that Mayflower Court has everything Mum would want or need.
The Customer Relations Manager, has so much care, compassion and understanding about the needs of the elderly and the difficulties and emotions experienced by their families
when the time comes for them to relinquish independent living and move into a care home.
Our mother has always been a very private person and fiercely independent but sadly her Dementia means she is unable to continue living on her own.
Mayflower Court will be our choice as it will not only provide all the care and services that Mum needs but the style of accommodation and the attitude of the staff suggests to us that the individual needs and personality traits of each resident are respected and accommodated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for Mayflower Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for Mayflower Court is calculated as follows: ( (155 Excellents x 5) + (33 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 192 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Mayflower Court is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2019

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Mayflower Court directly for further information.


Awards / Recognitions (3)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet