Meadowbrook Care Home has a Review Score of 9.7 (9.732) out of 10, based on 26 reviews in the last 2 years. Over all time Meadowbrook Care Home has 46 reviews.
Review from S J (Resident) assisted by family/friend published on 4 April 2025
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Reply from Elle OHara, Home Manager at Meadowbrook Care Home
Thankyou very much for taking the time to give such a positive review, very happy to hear that you are satisfied with the care and treatment provided.
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Review from G F (Husband of Resident) published on 17 July 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you so much for the kind and supportive review, we are very happy to hear such compliments.
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Review from Lily W (Granddaughter of Resident) published on 15 July 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you so much for taking the time to write such a kind review. We are very happy to hear such positive feedback.
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Review from Kaye F (Daughter of Resident) published on 9 July 2024
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Review from J F (Wife of Resident) published on 4 July 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you so much for taking the time to share your review, Thank you for your compliments it certainly is lovely to hear.
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Review from Tina S (Daughter of Resident) published on 28 June 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you very much for your review; it really means a lot to have such positive reviews.
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Review from Wendy M (Daughter of Resident) published on 27 June 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you Wendy for your review, it's important to us that you trust us to solve problems and build relationships to ensure that care and quality are a priority.
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Review from P D (Brother of Resident) published on 27 June 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you for your kind comments and compliments, we strive for improvements to our home and high-quality of care for all our residents. very much appreciate the time taken to review.
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Review from Alun E (Son-in-law of Resident) published on 24 June 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you so much for taking the time to give us such a positive review and feedback, it's always lovely to hear such compliments.
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Review from A C (Son-in-law of Resident) published on 10 June 2024
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Review from Andrew N (Son of Resident) published on 18 April 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you for your lovely comments, it's very much appreciated and we are very happy to hear you are satisfied that Dad is receiving wonderful care.
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Review from J F (Daughter of Resident) published on 16 February 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you so much for your positive review and kind words.
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Review from J W (Daughter of Resident) published on 13 February 2024
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thank you so much for your kind words and taking the time to give us a review.
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Review from Deborah C (Daughter of Resident) published on 30 January 2024
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Reply from Ollie Bamberger, RM at Meadowbrook Care Home
Thanks for your lovely words.
We always will continue to strive to provide the best quality of care possible!
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Review from Charles C (Son of Resident) published on 29 January 2024
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Review from Jackie S (Daughter of Resident) published on 26 September 2023
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Review from P D (Daughter of Resident) published on 23 August 2023
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Review from Tracy B (Daughter-in-law of Resident) published on 18 July 2023
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Review from Albert S (Husband of Resident) published on 11 July 2023
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Review from Pamela R (Daughter of Resident) published on 7 July 2023
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Reply from Elle O'Hara, Home Manager at Meadowbrook Care Home
Thankyou so much for your kind comments, very thankful for you taking the time to submit a lovely review.
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The Review Score of 9.7 (9.732) out of 10 for Meadowbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.732 for Meadowbrook Care Home is calculated as follows: ( (230 Excellents x 5) + (70 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 306 Ratings = 4.732
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Meadowbrook Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 5 Oct 2023
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