Please reach out to our team for the latest pricing.
There are currently no restrictions on visiting Mearns House. The home do ask that you sign-in to the visitors logbook before entry, this is to help keep residents safe and secure.
Parking is available at the entrance of Mearns House.
Mearns House has a Review Score of 9.9 (9.878) out of 10, based on 18 reviews in the last 2 years. Over all time Mearns House has 63 reviews.
Review from Alexandra B (Wife of Resident) published on 14 January 2025
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a lovely review. We are so glad that we made your husband's short stay with us enjoyable. Our door is always open and we hope to see you again soon, take care!
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Review from E L (Daughter of Resident) published on 14 January 2025
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for your kind words. We always aim to make everyone feel welcome here at Mearns House. We view our residents and relatives as extended family members and are so pleased to hear your positive feedback, thank you!
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Review from Josephine S (Niece of Resident) published on 14 January 2025
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Reply from Kirsty Craig, Home Manager at Mearns House
We are absolutely thrilled to hear that your Aunt is happy with ourselves at Mearns House and loving our activities. The staff are truly dedicated to making Mearns House a good place to live and a good place to work. Thank you!
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Review from Mike M (Resident) published on 6 June 2024
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a lovely review. We are so glad that you feel welcomed and supported, two of our main goals for all of our residents. To hear that you feel your independence and mobility is supported is simply wonderful and we look forward to enjoying the lovely garden with you during all of our upcoming summer events!
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Review from S P (Son of Resident) published on 26 April 2024
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Reply from Kirsty Craig, Home Manager at Mearns House
Your kind words of thanks are simply beautiful. This is why we do what we do, to make a difference! If we can bring some fun and light back into someone's life and make even the smallest difference, extending our Mearns House family, then that is what we do. Our doors are always open to you and the family. Best wishes to all for the future.
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Review from Gerry D (Son of Resident) published on 15 April 2024
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a lovely review! I know that the activities team really took pride in making this as special as possible with Mum in mind and we are so glad that Mum enjoyed the day alongside her fellow residents and the team.
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Review from Nicole P (Daughter-in-law of Resident) published on 11 April 2024
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a great review, it is most appreciated. I can confidently say that the staff team at Mearns have the wants needs and wishes of not only our residents but our relatives at the heart of everything we do. We strive to make everyone welcome, happy and feel like part of the Mearns House family!
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Review from Alastair S (Son of Resident) published on 8 April 2024
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a lovely review and your kind words. The staff are so compassionate about providing person-centred activities to our residents and to know how happy this made Mum is simply wonderful!
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Review from R M (Daughter of Resident) published on 10 January 2024
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Reply from Cameron, Care Home Representative at Mearns House
Thank you for your kind words about Mearns House. We're delighted to hear that your mum is enjoying her time with us, participating in activities and receiving the care she needs. Our team is committed to providing all our residents with a supportive and engaging environment. Your recognition of our efforts, especially in catering to her dietary needs and keeping your family informed, is greatly appreciated. We're honoured to have your Mum as part of our community.
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Review from Iain P (Son of Resident) published on 3 January 2024
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Reply from Kirsty Craig, Home Manager at Mearns House
What a lovely way to start 2024 for the team at Mearns House! Thank you so much for your kind words, so great to hear that Mum is settling in well and making friends.
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Review from Kenneth M (Son of Resident) published on 15 December 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for your kind words and we are so glad that your dad has settled in well to Mearns House. We look forward to continuing to deliver positive outcomes for Dad.
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Review from J B (Daughter of Resident) published on 8 December 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a lovely review! The staff at Mearns House view our residents as extended family, and it is an honour to be able to care for and support your loved one.
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Review from G C (Son of Resident) published on 29 November 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you so much for your kind words, they are most appreciated. It was both an honour and pleasure to care for your mother and we wish you and family the very best for the future.
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Review from R B (Husband of Resident) published on 25 August 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for your beautiful review of Mearns House. This will of course be shared with all, and in particular, the fantastic team on Wallace Unit.
I know I speak on behalf of the team when I say it was an honour and privilege to care for your wife and to support yourself and your family. Our door is always open to you!
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Review from Anne H (Daughter of Resident) published on 3 July 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you so much for your lovely words. It is a privilege to be able to look after mum, and that she has settled so well. We are so pleased that you can spend quality time with Mum and that we can support you both.
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Review from Fraser S (Grandson of Resident) published on 30 March 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such kind words. It is so lovely to hear that gran is well looked after and happy in Mearns House, and settled when you visit. The staff have a special bond with our residents, we are all extended family at Mearns House.
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Review from Christine S (Daughter of Resident) published on 27 March 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for such a lovely review. It is so lovely to hear that mum is well looked after and enjoying the activities and food. The staff have a special bond with our residents, we are all extended family at Mearns House.
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Review from P C (Daughter of Resident) published on 23 March 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you so much for such a lovely review. We are so pleased to hear that mum feels supported and settled in her new home. The team take great pride in ensuring Mearns House is both a great place to live and a great place to work!
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Review from A W (Daughter of Resident) published on 9 March 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
We are so grateful to you for taking the time to review Mearns House. It is lovely to hear of the positive experience for both your mum, your brother and, yourself. Our staff team strive on delivering, caring, compassionate and responsive care and I know they will appreciate your feedback.
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Review from G M (Stepdaughter of Resident) published on 8 March 2023
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you for your kind words. It is lovely to hear of your loved ones and your family's experience of Mearns House. We pride ourselves on being a great place to live and also a great place to work! We truly believe that all at Mearns House are extended family, a safe place, and a home for all.
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The Review Score of 9.9 (9.878) out of 10 for Mearns House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.878 for Mearns House is calculated as follows: ( (193 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 213 Ratings = 4.878
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mearns House is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Dec 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 03 Mar 2025
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Job Title: Care Home Manager
I have worked in the care sector for 20 years and have a genuine passion for caring for and supporting older people. My dedication to developing my knowledge and skills has always been driven by the goal of making a real difference in the lives of those I care for.
At Mearns House, our team of highly trained and compassionate staff go above and beyond to ensure residents feel truly at home. We take a friendly, person-centred approach, ensuring that every decision about a resident’s care is made with their voice at the heart of it.
We offer a rich and varied programme of activities, both within the home and beyond, encouraging residents to continue with the hobbies they love. Whether it’s baking, bingo, crafts, gardening, or enjoying visits from local entertainers, we believe in creating opportunities that bring fulfilment and joy.
It’s not just about providing excellent care—it’s about ensuring that residents, families, and staff alike feel supported and valued. I am committed to making Mearns House a truly great place to live and work, where everyone can feel at home.