Please reach out to our team for the latest pricing.
There are currently no restrictions on visiting Mearns House. The home do ask that you sign-in to the visitors logbook before entry, this is to help keep residents safe and secure.
Parking is available at the entrance of Mearns House.
Mearns House has a Review Score of 9.9 (9.878) out of 10, based on 18 reviews in the last 2 years. Over all time Mearns House has 63 reviews.
Review from Ann F (Daughter of Resident) published on 26 November 2019
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Review from S T (Daughter-in-law of Resident) published on 4 November 2019
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Reply from Kirsty Craig, Home Manager at Mearns House
Thank you so much for your kind words, I will ensure this is shared with the staff group. It is both a pleasure and an honour to care and support your Mother-in-Law and the family.
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Review from E R (Husband of Resident) published on 17 June 2019
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Reply from Kirsty Craig, Home Manager at Mearns House
Hello,
Thank you for your kind words. We at Mearns are so pleased that you are happy with all aspects of the care and support delivered. I will ensure your lovely comments are shared with the team.
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Review from H R (Son of Resident) published on 30 January 2019
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Reply from Elaine Rankin, Home Manager at Mearns House
Hi Harvey
Thank you for your lovely feedback. Looking after your Dad at Mearns House is a privilege and the staff team will be so appreciative of your kind words.
Kindest regards
Elaine
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Review from D E (Son of Resident) published on 30 January 2019
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Reply from Elaine Rankin, Home Manager at Mearns House
Hi Douglas
Thank you for your kind words. It is a privilege to look after your Mum at Mearns House. I will pass your kind words on to all the Team.
Kindest regards
Elaine
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Review from Jacqueline A (Daughter of Resident) published on 29 January 2019
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Reply from Elaine Rankin, Home Manager at Mearns House
Hi Jacqui
Thank you for such a lovely email, it was a privilege for us to be able to care for your Dad ( and your Mum too) over the last few months. At Mearns House, we strive to deliver the highest standard of care for all our residents and it means so much when families take the time to recognise this. I will pass your kind words on to all our staff.
Kindest regards
Elaine
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Review from G P (Grandson of Resident) published on 7 January 2019
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Reply from Elaine Rankin, Home Manager at Mearns House
Thank you kindly for your lovely words. I will pass these onto our staff team.
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Review from Drew D (Son of Resident) published on 7 January 2019
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Reply from Elaine Rankin, Home Manager at Mearns House
Hi Drew
Thank you so much for your lovely comments about Mearns House & our staff team. It is a pleasure looking after your Mum and we are so glad that she has found new friends and has settled well into her new home.
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Review from Doreen P (Daughter-in-law of Resident) published on 7 January 2019
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Reply from Elaine Rankin, Home Manager at Mearns House
Good afternoon Doreen
I would like to thank you for your kind words. Our staff team at Mearns all work incredibly hard to ensure that our residents receive the highest standard of care & support.
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Review from Rosemary T (Daughter of Resident) published on 27 November 2018
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Review from Andrew P (Husband of Resident) published on 30 January 2018
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Reply from Liz Campbell, Manager at Mearns House
Thank you for your kind words, Andrew.
I will pass your thoughts onto the staff team... we do always try our best but it is great when this is recognised by our residents and their family.
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Review from R G (Resident) assisted by family/friend published on 14 December 2017
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Reply from Kirsty Craig, Deputy Manager at Mearns House
Thank you very much for your kind words, we at Mearns House are so glad that you enjoyed your stay with ourselves.
It was both a privilege and honour to care for yourself and we wish you the very best for the future.
We wish you a very Merry Christmas and a Happy New Year when it comes.
If you ever require further support and assistance from ourselves, you know where we are.
Kindest regards.
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Review from J B (Daughter of Resident) published on 17 October 2017
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Reply from Liz Campbell, Home Manager at Mearns House
Thank you so much for your kind words. It is very much appreciated that you feel this way about the care and support that we are able to provide. We look forward to continuing to have this type of relationship with your mum and her entire family.
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Review from Wilson H (Resident) published on 24 July 2017
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Reply from Tracy Barker, Area Manager Central West at Mearns House
Thanks very much for the positive comments about Mearns House. I am glad your experience is positive. Many thanks.
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Review from J L (Daughter of Resident) published on 24 July 2017
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Reply from Tracy Barker, Area Manager Central West at Mearns House
Fantastic feedback for Mearns House I am so pleased you are happy with your father's care. Thanks very much.
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Review from Janette H (Resident) published on 17 July 2017
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Reply from Liz Campbell, Home Manager at Mearns House
Thank you for your kind words. I am so glad you enjoyed your stay and we look forward to seeing you again in the future.
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Review from E B (Daughter of Resident) published on 4 July 2017
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Reply from Liz Campbell, Manager at Mearns House
Hi,
Thanks for your kind words...we will always work hard to support your mum and dad.
Look forward to your visits and your chat :)
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Review from Frances G (Daughter of Resident) published on 15 June 2017
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Reply from Liz Campbell, Home Manager at Mearns House
Thank you for your review.
I hope that you continue to view us as fantastic, amazing and fabulous.
Our aim is always to please BUT if at any point you feel we don't meet your expectations please let us know..
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Review from Tom L (Friend of Resident) published on 15 June 2017
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Reply from Liz Campbell, Home Manager at Mearns House
Hi Tom,
Thank you for your kind words..
Your visits certainly do brighten up the day for your friend as well as everyone else.
I / we continue to look forward to your involvement at the Mearns and you will always get a cake at our door :)
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Review from Ronnie F (Resident) published on 14 June 2017
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Reply from Liz Campbell, Home Manager at Mearns House
Thanks Ronnie,
It was a pleasure to have you here. Hopefully, we will be able to accommodate future respite and meet the standards experienced on this visit.
Keep well and keep in touch.
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The Review Score of 9.9 (9.878) out of 10 for Mearns House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.878 for Mearns House is calculated as follows: ( (193 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 213 Ratings = 4.878
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mearns House is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Dec 2023
How well do we support people's wellbeing? |
Good
(4) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Good
(4) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 03 Mar 2025
Self Funding Residents
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Job Title: Care Home Manager
I have worked in the care sector for 20 years and have a genuine passion for caring for and supporting older people. My dedication to developing my knowledge and skills has always been driven by the goal of making a real difference in the lives of those I care for.
At Mearns House, our team of highly trained and compassionate staff go above and beyond to ensure residents feel truly at home. We take a friendly, person-centred approach, ensuring that every decision about a resident’s care is made with their voice at the heart of it.
We offer a rich and varied programme of activities, both within the home and beyond, encouraging residents to continue with the hobbies they love. Whether it’s baking, bingo, crafts, gardening, or enjoying visits from local entertainers, we believe in creating opportunities that bring fulfilment and joy.
It’s not just about providing excellent care—it’s about ensuring that residents, families, and staff alike feel supported and valued. I am committed to making Mearns House a truly great place to live and work, where everyone can feel at home.