Merstone House

180 Coleshill Road, Marston Green, Birmingham B37 7HP
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1 Review
  • Merstone House, Birmingham
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Care Provided by Merstone House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 8 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Drug Dependence (past or present)
  • Schizophrenia
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Bobbie Critchley (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (8)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
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Merstone House Reviews (1)

Over all time Merstone House has 1 review.

Overall Experience

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Date Published

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Review from Frankie E (Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came here in October 2018 this place has helped me grow so much. However I have to say since this pandemic started, other than the masks, the care we have all received has not changed whatsoever, which I think in a setting such as this and the types of mental health problems people suffer within
the homes, it is extremely important to not have that much of a change as it creates instability.
I do think, however, the fact they are coming to work they are putting their own health and wellbeing on the line and as such, they should be compensated in some way. I know of many places that due to the risks involved they have been given a temporary pay increase or a bonus, so why not here, this is arguably a hugely profitable company considering the amount it costs per week. So I personally think the staff should be heavily rewarded in some way, it's all about appreciating the ones that keep this bus ticking over, which, I don't think is too much of an out-there idea do you?

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (0)

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Frequently Asked Questions about Merstone House

What types of Care is Merstone House registered for?

Respite Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Merstone House provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Merstone House have?

There are 8 Single Rooms.

What are the Facilities & Services at Merstone House?

Own Furniture if required, Close to Local shops, Near Public Transport, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Merstone House to the centre of Birmingham?

7.1 mile(s) as the crow flies, distance by road may be significantly further.