Middleton Lodge Care Home - Avery Healthcare

2A Middleton Avenue, Littleover, Derby DE23 6DL
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9.8 35 Reviews
  • Middleton Lodge Care Home - Avery Healthcare, Derby
A newly opened care home, Middleton Lodge Care Home offers exceptional comfort and quality, the perfect place for those looking for a secure, inviting, and supportive care home for their retirement years. The setting delivers residential, respite and dementia care with a focus on empowering residents to lead a happy and fulfilling life.

Nestled near the picturesque Peak District, the Littleover care home is ideally located for residents to explore the surrounding area, whether enjoying a scenic National Trust walk or strolling up the high street.

Inclusive of 63 bright and airy en-suite bedrooms, residents at Middleton Lodge Care Home can relish peak levels of tranquillity and comfort. While bedrooms are beautifully furnished as a standard, residents are actively encouraged to personalise their private spaces with keepsakes, trinkets and photographs, helping them to settle in and feel at home.

Beyond the stunning décor, each room has interaction nurse call buttons and information systems for reassurance and support.

Discover the convenience of the companion suites, tailored for couples, siblings or close friends seeking a shared care experience. The home also boasts a cinema room, salon, therapy suite and a library.

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Care Provided by Middleton Lodge Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 63 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jo Graves (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (57)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Middleton Lodge Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150
  • (these prices are only a guideline, please contact Middleton Lodge Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Middleton Lodge Care Home - Avery Healthcare Reviews (35)

Total of 35, showing 1-20
9.8

Middleton Lodge Care Home - Avery Healthcare has a Review Score of 9.8 (9.836) out of 10, based on 35 reviews in the last 2 years. Over all time Middleton Lodge Care Home - Avery Healthcare has 35 reviews.

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Review from L S (Daughter of Resident) published on 5 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my mother was living at Middleton Lodge, she was really well looked after. The staff were so kind and sensitive to her needs.
Her room was of a generous size and nicely decorated.
All the staff worked hard but were also pleasant and caring.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your very kind comments and it is a privilege to be able to care for your mum.


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Review from Chloe M (Granddaughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my grandmother receives at Middleton Lodge is excellent. All the staff who work there, including the care team, housekeepers, activity coordinators etc are all extremely friendly and welcoming. They go out of their way to ensure the residents are happy and safe and receiving the best care possible.
The facilities are always very clean and tidy with lovely spacious bedrooms for the residents and nice common areas for them.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you Chloe for your lovely review. It is a privilege to be able to care for your Grandmother.


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Review from J C (Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been living here at Middleton since April 2024 and I can truly say I have no regrets about choosing this care home. The staff do their best to give the place a nice/friendly atmosphere.
Finding things for us to take part in must be a challenge, as everybody's tastes are different. Consistency
that Middleton is only about 10 months old, the staff have provided us with quite a variety of activities to try. The food on offer hasn't always pleased all residents but the new chef is already looking good. We are looked after very well by the staff dealing with our medicines. I think anyone who chooses to live here will not be disappointed.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your comments and we are pleased that you are very much part of Middleton Lodge.


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Review from L S (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Middleton Lodge for just over a year. After a very stressful start, Mum is now settled in her new home.
The care home is beautifully furnished, always clean and the rooms are very spacious. The staff are absolutely wonderful - from a friendly greeting at reception/updates
from the lovely staff, kind, approachable and down-to-earth manager - we couldn't ask for more! Mum rarely participates in activities but the lovely "Pink Ladies" are always organising wonderful things for the residents to take part in - they even had an "early doors" New Year's Eve party, which, to my delight, Mum actually attended and she was the happiest I have seen her in a very, very long time. Mum isn't a big eater and tends to sleep a lot (sometimes missing regular meal times) but the staff will ensure that she has something to eat anytime, day or night.
I am confident that Mum is safe and being carefully looked after and we know we can visit at any time. Thank you.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you so much for your lovely review and kind words. We are privileged to share in your Mum's journey and be part of your lives.


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Review from Dorothy F (Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to live at Middleton Lodge Care Home in March 2024. I am very happy here, I have made some lovely friends from both residents and staff. Most of the time I feel I am on holiday in a five star hotel. All the staff are caring and very helpful, nothing is too much trouble for them. There are lots
of interests catered for so you can be busy or quiet as you choose. Your health and well being are well looked after.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your very kind review and it is lovely to have you as part of the home - Jo


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Review from D S (Wife of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Middleton Lodge for nearly a year. From not walking, no communication and not being able to eat properly, moving forward to December, he is walking slowly, eating well and most days very happy. He has severe Vascular Dementia. But this home is like a big hug, the staff are very
caring, lovely place. He has also visited the mini Christmas Fair in the home in December.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your lovely comments, we are delighted that you came to live here.


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Review from J S (Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally good but noisy atmosphere in dining room. Excellent cooking, but food is often cold.
Service is sometimes slow.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your comments, we appreciate your feedback and I am sorry that you have raised some concerns in relation to food service. This is something that is being addressed and hopefully you have noticed an improvement. I note that your activity score is low and I will ensure that the well being team come and speak with you to ensure that they are delivering activities that are meaningful for you.


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Review from Melvyn A (Nephew of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always brilliant.
10 out of 10.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for lovely comments and positive review.


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Review from P T (Respite Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish to thank all of the care staff, especially the three carers who looked after me when I had a fall and waited six and a half hours for the ambulance to arrive. I can highly recommend your care home to anyone needing respite.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your lovely review and your positive feedback.


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Review from H B (Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were all very pleasant and helpful. My second-floor room was lovely and everywhere well-furnished and comfortable. Number of pillows on bed was a nuisance and nowhere to put them as I only needed one. Meals were good on the whole but no menu on the second floor. The eggs at breakfast were always
hard as they had to stand a long time. Some fresh fruit at breakfast would have been nice. Just teething troubles I think. Disabled parking needs to be monitored as it was abused.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your kind comments and your feedback is appreciated. Fresh fruit is now available on all floors throughout the day but we will ensure that this is available at breakfast. We are purchasing display stands for the top floor menus so that these are available.


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Review from Cynthia B (Friend of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The actual home is excellent. The cleanliness, food and drink are also excellent. Staff can only be as good as recruitment allows. Sometimes shortages cause hardship e.g. my friend being put into bed at 1:30 am.

Reply from Joanne Graves, Home Manager at Middleton Lodge Care Home - Avery Healthcare

I am sorry that you feel the staff are only as good as recruitment allows. Recruitment can be challenging at times and I am pleased to say that the staff team that we do have has the resident's best interests at heart. As a home, we deliver person-centred care and as much as is practically possible we will support residents to maintain their lifestyle choices and sometimes this means that they choose to retire in the early hours.


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Review from L P (Daughter of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this home highly enough, it is lovely, clean and modern with caring supportive staff. My mum has been a resident at this care home for over 8 months. Mum reluctantly moved from her beloved bungalow into a home as she was no longer able to care for herself at home. She has found the
transition very difficult, however the staff have been unfailingly supportive and kind to both Mum and our family.

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Review from Jacqueline W (Daughter of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed her stay and all the family were happy with every aspect of her stay, the food was excellent - my mother's room was lovely the home was nice and clean the staff were helpful and kind and accommodating, all in all as a family we loved our mother staying in Middleton Lodge I would highly
recommend to anyone who would like their loved ones to stay.

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Review from S R (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with both the facilities and staff. Shout out to the general manager and the reception team for excellent customer service. Mom has just moved into care at Middleton Lodge and is settling in nicely with the help of top-notch staff.

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Review from Ian S (Husband of Resident) published on 1 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Middleton Lodge for almost two months. During this time I have found all aspects of this care home to be excellent. The management and staff have always been extremely helpful and friendly.

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Review from Kathryn A (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Middleton Lodge in May 2023 and is happy and settled.
She is very well cared for, loved and known by all of the staff and carers.
Any issues arising are dealt with swiftly and satisfactorily.
Staff are always friendly and polite and treat Mum with respect and care.
We can visit Mum
whenever we want (and do many times each week), but we know that we can leave her happy in the knowledge that she is, and will remain, safe and looked after very well.
Middleton Lodge feels like an extended family.

Reply from Mark Whithorn, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your wonderful five-star review of our home. We are thrilled to hear that you are so satisfied with the quality of care and overall service we provide at Middleton Lodge. Every member of the team is dedicated to providing person-centred care to all our residents. It is an absolute pleasure to care for your mum and also to have you as part of our home family.


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Review from V S (Resident) published on 24 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Middleton Lodge only a few days ago. I have found all staff to be friendly, happy and helpful. I have not yet had the opportunity to experience all the facilities i.e cinema, hairdressing. I have found all food to be appetising and nutritious. Coffee coffee-making machine is good, a treat
for me. It is currently not possible for me to give a comprehensive assessment however things look very promising. Homes of this type are not cheap but I think Middleton represents good value for money.

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Review from F J (Daughter of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An exceptional care home. The building itself is brand new and beautiful. Nothing about it says care home, it feels like a luxurious hotel. Tasteful decor and quality soft furnishings. Hallways are thoughtfully themed - i.e. holidays, movies, sports - prompting conversation and memories. Many different
areas - lounges, libraries, coffee shop, cinema, salons and activity rooms. Dining rooms are perfectly appointed and the food is superb. Bedrooms are large and exceed expectations. The place is spotless - always!
The staff work as a truly cohesive team. Everyone takes time to be present for their residents. I see evidence of this every visit. All staff demonstrate the true meaning of person-centered care. Middleton staff are special people - respectful and genuine. Finally, the activity team is outstanding. Residents can do as much or as little as they choose, there is always something going on. The range of activities is diverse and varied.
We feel blessed to be here.

Reply from Mark Whithorn, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your wonderful, five-star review of our home. We are thrilled to hear that you are so satisfied with the quality of care and overall service we provide at Middleton Lodge. Every member of the team is dedicated to providing person-centred care to all our residents. It is an absolute pleasure to care for your loved one and also to have you as part of our home family.


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Review from L O (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply awesome peace of mind knowing dad is happy and very well looked after, he's forever singing which is a sign he's happy and contented. He's made friends and really likes the staff who are all very good at their jobs. The festivities were so good, including us relatives joining in, we had Christmas
lunch with my father which was beyond beautiful, the church coming into the home is very appreciated too. Lovely thoughtful touch.

Reply from Mark Whithorn, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your wonderful five-star review of our home. We are thrilled to hear that you are so satisfied with the quality of care and overall service we provide at Middleton Lodge. Every member of the team is dedicated to providing person-centred care to all our residents. It is an absolute pleasure to care for your Dad and also to have you as part of our home family.


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Review from Lema D (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is 100% five-star care and provision. It's a great location for the city and surrounding areas, so really accessible for non-drivers. Mum initially came for respite and loved it so much decided to make it her home. As a family, we couldn't be happier with the support and care given by all staff.
Its become a real family space as we get to know other families and residents. Also great entertainment.

Reply from Mark Whithorn, Customer Service Manager at Middleton Lodge Care Home - Avery Healthcare

Thank you for your wonderful five-star review of our home. We are thrilled to hear that you are so satisfied with the quality of care and overall service we provide at Middleton Lodge. Every member of the team is dedicated to providing person-centred care to all our residents. It is an absolute pleasure to care for your mum and also to have you as part of our home family.


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Current Review Score: 9.8 (9.836)

Overview of Review Score

The Review Score of 9.8 (9.836) out of 10 for Middleton Lodge Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.836 for Middleton Lodge Care Home - Avery Healthcare is calculated as follows: ( (361 Excellents x 5) + (51 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 420 Ratings = 4.836

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Middleton Lodge Care Home - Avery Healthcare is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (6)

Joanne

Joanne Graves

Job Title: Home Manager

Joined: 2023

‘Home Manager Jo Graves is a registered nurse with 30 years experience in healthcare. In her early career, she specialised in cancer care. Following this Jo undertook several roles within the acute care setting and worked as lead nurse for two private hospitals as well as working nationally in a variety of roles. She has over 5 years of experience as a Care Home CQC Registered Manager, specifically caring for residents with complex needs and those living with dementia.


Jo says: ‘It is a pleasure and a privilege to lead the team at Middleton Lodge to provide the highest quality care for those that we are privileged to care for. We have a beautiful, state-of-the-art care home in the heart of a wonderful community in Littleover and it is my passion to create a home that becomes a valued part of that.’


Danielle

Danielle Odell

Job Title: Deputy Home Manager

Joined: 2022

Danielle is a qualified healthcare professional with over 25 years of experience. She holds a Level 5 qualification in Health and Social Care Management and has worked in several management roles throughout the past ten years of her career.


Danielle explained, “It is an exciting time for Middleton Lodge. We are ready to welcome our first residents and start building our care community. We have recruited a friendly team of experienced care professionals, who provide the highest quality of care.”


Ellis

Ellis Williams

Job Title: Head Chef

Joined: 2022

Bringing a wealth of knowledge to his role as Head Chef, Ellis has worked in care homes for over 7 years, having previously owned his own bistro. He is adept in planning and preparing nutritious and delicious meals for residents and skilfully adapts meals into cutlery-free options for those who find manipulating cutlery a barrier.


Ellis’ cheerful character never fails to bring a smile to everyone’s day, and he stated, “I have been busy planning a selection of menus for residents, from three-course lunch menus to afternoon teas. The team and I aim to provide exceptional service, and we are looking forward to welcoming residents to Middleton Lodge. There will always be freshly baked pastries and cakes in our café for residents and visitors to enjoy!”


Sheena

Sheena Russell

Job Title: Home Administrator

Joined: 2023

Sheena is our Home Administrator, she ensures the smooth running of the home, dealing with anything from finance to compliance, recruitment, and admissions. With over 15 years’ experience as a Home Administrator, we will need her expertise as the home grows and we know we are in safe hands.
Sheena says:
‘I am thrilled to have joined the Team at Middleton Lodge, the home is stunning, and it really is an honour to be part of this exciting journey.’


Holly

Holly Niesiolowska

Job Title: Well-being & Activities Co-ordinator

Joined: 2023

Holly has been working in care for two years, but says she was born to do this job and couldn’t see herself doing anything else. Holly says:


‘There is nothing better than being the person who brightens up a resident’s day’.


Holly is Mum to her 7-year-old Son and when she’s not busy with Mum's duties, spends her time socialising with friends and enjoys getting her teeth into a good true crime novel.


Holly heads up our Well-being & Activities Team and brings ideas to the bucket list, residents will never be short of things to try and get involved with.


Saffy

Saffy Howell

Job Title: Well-being & Activities Assistant

Joined: 2023

Saffy has joined the team fresh from studying Art & Film at Lancaster University and brings tonnes of enthusiasm. If residents want to engage in craft projects, then Saffy is your woman. She is a keen painter and is looking forward to getting creative with residents, particularly to make decorations for the home themed events.


She loves nothing more than settling down to watch a good film and her favourite is the all-time classic, Dirty Dancing.


Saffy says:


'I am excited to start my career as a ‘Pink Lady’ at Middleton Lodge and to use my skills to deliver enriching activities for our residents'.


Frequently Asked Questions about Middleton Lodge Care Home - Avery Healthcare

What types of Care is Middleton Lodge Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Middleton Lodge Care Home - Avery Healthcare provide?

Palliative Care & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Middleton Lodge Care Home - Avery Healthcare have?

There are 57 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Middleton Lodge Care Home - Avery Healthcare?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Middleton Lodge Care Home - Avery Healthcare to the centre of Derby?

1.5 mile(s) as the crow flies, distance by road may be significantly further.