Moorland Garden Nursing Home

Yeoland Close, Yelverton PL20 6DA
Submit a Review
9.9 16 Reviews
  • Moorland Garden Nursing Home, Yelverton
Moorland Garden Nursing Home is located on the outskirts of Yelverton in a stunning setting with views over the moors. With the majority of rooms overlooking the vast garden area, the service users are almost guaranteed to see wildlife on a daily basis.

The staff at the home are trained and dedicated to provide outstanding person-centred care ensuring privacy and dignity is upheld throughout. Moorland Garden Nursing Home has exceptional facilities including tech-enabled care to enhance the daily lives of the service users.

The dining experience is extraordinary, offering a three course meal prepared freshly on a daily basis by the exquisite chefs. The menu has been designed to ensure full nutritional value while service users can enjoy a luxurious culinary experience.

Show Moorland Garden Nursing Home on the Map

Care Provided by Moorland Garden Nursing Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Moorland Garden Ltd
  • Person in charge
  • Mathini Navukkarasu (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (21)
    • Single Rooms with ensuite Wet Room (21)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Moorland Garden Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,750
    • Self-Funded Residential Dementia Care £1,550 – £1,750
    • Self-Funded Nursing Care £1,550 – £1,750
    • Self-Funded Nursing Dementia Care £1,550 – £1,750
    • RESPITE Self-Funded Residential Care £1,550 – £1,750
    • RESPITE Self-Funded Nursing Care £1,550 – £1,750

  • Our fees are dependent on a full care assessment and service user's room choice. For a more accurate price, please contact the home manager.


    Standard fee does not include hairdressing, chiropody, continence products, toiletries and escort to external appointments
  • (these prices are only a guideline, please contact Moorland Garden Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call to book a tour.


  • Parking

  • Parking available onsite free of charge for multiple vehicles.


Moorland Garden Nursing Home Reviews (16)

9.9

Moorland Garden Nursing Home has a Review Score of 9.9 (9.872) out of 10, based on 16 reviews in the last 2 years. Over all time Moorland Garden Nursing Home has 16 reviews.

Overall Experience

  • 15
  • 1
  • 0
  • 0
  • 0

Date Published

16
2
15
16
0

Review from Andrew H (Son of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been in the care home for a couple of months. Everything has been fantastic from the clean well-maintained surroundings to the friendly helpful staff. I cannot recommend enough. He has been very happy and seems well-settled. Thank you to all concerned.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Many thanks for your kind words. It is our pleasure to care for your Father.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen Y (Daughter of Resident) published on 26 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how grateful we are for the wonderful care my father has received at Moorland Gardens nursing home. After his fall, he needed specialized care and attention, and this facility has gone above and beyond our expectations. The staff provide incredible one-on-one care, ensuring his
comfort and well-being at all times. They treat him with dignity, respect, and compassion, making sure all of his needs are met.
The facility itself is clean, welcoming, and well-organized. One aspect that stands out is the quality of the meals-they provide delicious, nutritious food, and my father always looks forward to mealtimes.
We are so thankful for the level of professionalism and kindness we've experienced. If you're looking for a place that genuinely cares about its residents, I highly recommend Moorland Gardens.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Friend of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Moorland Garden Nursing Home is truly amazing. Lovely home. Lovely bedroom. Great ground floor, all here.
Staff from owner to the cleaner 10/10. Always happy, nothing was too much trouble.
Total value for money - professional nursing care first class. There is no I in team - brilliant team.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Thank you so much for your kind review. It was our pleasure to care for him and to get to know you. We wish you the very best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from JoJo F (Daughter of Resident) published on 18 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum received has been superb. She has been happy, made friends, loves the staff and danced.
Moorland has been wonderful to visitors. I've been allowed to bring my dog in for visits. Several members of my family have visited and been made welcome and offered a cup of tea or coffee and juice
for my grandchildren, which has been much appreciated.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Thank you so much for your kind review. We are delighted to hear that your mum is being well cared for and that you feel welcomed whenever you visit. Our team works hard to create a comfortable and supportive environment for both residents and their families, so it is wonderful to know that you feel at ease with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J R (Daughter of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the staff from manager to cleaner kind, respectful, caring, and take time to listen even though they are busy. They are kind and caring to my mum which is most important. They always try to fulfil her needs. They give a smile every time one enters and through the visit whether they are busy or
not. I am so glad my mum is in this nursing home and not the other one which as a family we said no to.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Thank you so much for your kind review. We are delighted to hear that your mum is being well cared for and that you feel welcomed whenever you visit. Our team works hard to create a comfortable and supportive environment for both residents and their families, so it is wonderful to know that you feel at ease with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident in this home and is treated well by all members of staff and when visiting, all staff greet me and make me feel welcome. Nothing seems to be too much trouble and it's a very comfortable and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending years of my life living with complex medical conditions within nursing homes across the country at a young age, I have found what can only be described as unexpected heaven. Moorland Gardens offers a unique boutique-style nursing home with an emphasis on quality care, magnificent food
and most importantly a sense of being part of a kind friendly community. Fully trained staff provide a feeling of warm safety, going out of their way to spend time with each resident. The premises exude the feeling of peaceful space consisting of wide corridors, a well-lit dining room, comfortable lounges and most importantly 5-star quality rooms with large Windows with stunning views of the moors consisting of large modern bathrooms where a wheelchair can easily turn around in. Staff, residents, and their families can be heard laughing and interacting so well. Would I recommend Moorland Gardens? Yes. Am I happy to stay here for the rest of my life? Again, the answer is a clear yes.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you for you taking the time to share your kind feedback about Moorland Garden Nursing Home. We are delighted you are happy with our staff and our person centred care. Please continually share your feedback so we can make your long-term stay with us as pleasant as possible.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael T (Respite Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

An enjoyable stay thanks mainly to the friendliness and kindness of the staff.
We had a few misunderstandings because of my deafness and the fact that English is not the first language of most of the staff.
Food quality was extremely variable from some meals that would not have been out of place in
a good restaurant to others which were stodgy and unappetizing.
Group activities are hardly underway yet but enthusiastic efforts are being made and may well prove successful as the number of residents increases.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you for your kind review of Moorland Garden Nursing Home and for taking the time to offer your feedback. We apologise for any misunderstandings caused by communication barriers. We are continuously working on training our staff to better communicate and assist residents, regardless of language differences or hearing impairments. Regarding the variability in food quality, we appreciate your honest assessment. We are committed to providing consistently high-quality meals, we wish we were made aware of the food quality on the day so we could act on it almost immediately. Our activities coordinator does plan for several group activities but these do not always materialize.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen S (Wife of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a week of respite care at the Moorland Garden to enable me to have a break. He was extremely well cared for and treated with utmost respect at all times. He enjoyed the food and has volunteered to go back any time I need a break! I am so grateful to all who looked after him so that I
could have time with my family knowing he was being so well cared for.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you for your kind review of Moorland Garden Nursing Home. We appreciate you taking the time to offer your feedback and for choosing Moorland Garden for your loved one's respite stay.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael M (Husband of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been treated with the utmost courtesy throughout, from the home visit to discuss my wife's requirements/suitability and her arrival in the home. The whole team greet us with smiles and wonderful care is constantly provided. The atmosphere in the home is passed down through from the top management.
Our one minor concern is that several of the staff do not speak fluent English but this is easily overcome by their charm. I spent 47 years in retail management striving to give such service. A big thank you to all the team.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you for your kind review of Moorland Garden Nursing Home. We appreciate you taking the time to offer your feedback. We will work towards improving on the one area you have pointed out. Please do offer any suggestions when you feel the need and help us maintain this standard of care as we grow.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I R (Father of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son is a new resident (1 week) The facilities are superb. The staff are excellent, the food is outstanding - overall excellent.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you for your kind words about the service and staff. We appreciate you taking the time to offer your feedback. Please do offer any suggestions and help us maintain this standard of care as we grow.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D Y (Friend of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Moorlan Garden Nursing Home definitely has the Wow factor. Everything about it ticks all the boxes. My friend, a permanent resident, I cannot fault the care from all the staff, nothing is too much trouble for them, and they are all willing to help. There is lots of room in my friend's bedroom. The
staff are never too far away if she should need any assistance. Everybody should experience five-star luxury, and the Moorland certainly delivers that.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you for your kind review of Moorland Garden Nursing Home. We appreciate you taking the time to offer your feedback. Please do offer any suggestions when you feel the need and help us maintain this standard of care as we grow.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel W (Sister of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moorland Garden Nursing Home is an excellent modern facility set in a beautiful area of Dartmoor National Park. The grounds are very peaceful and there is an abundance of nature all around. Recently converted to a Nursing Home, the rooms are tastefully decorated and furnished. Spacious reception rooms
and large recreation/dining room with views over a large garden. There is a cinema, hair salon and physiotherapy room on site. Daily activities are organised and are varied. Home-cooked food, lots of variety and very tasty. Staff are all very polite and friendly and the standard of care is extremely high and delivered with respect and dignity. It's truly a remarkable nursing home and an asset to the area.

Reply from Mathini Navukkarasu, Registered Manager at Moorland Garden Nursing Home

Thank you so much for your kind words. We are delighted to hear that your experience at our care home has been positive. We are committed to maintaining the standard of care your loved one has received as we grow.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother is of a very high quality and is kind, compassionate and carried out in the most dignified manner.
The food is outstanding and delivered to the residents to the standard of a highly-rated restaurant, with plenty of choice and all dietary requirements are catered for and
of no trouble to the chef.
The nursing home itself is beautifully set up, light, clean and airy, with some lovely shared spaces and beautiful ensuite rooms.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Thank you for your kind review of Moorland Garden Nursing Home. We appreciate you taking the time to offer feedback. Please contact us with any suggestions for improvements.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline H (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

New nursing home for him, and he is well looked after, loved and provided with plenty of interaction and company.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Thank you for your kind review of Moorland Garden Nursing Home. We appreciate you taking the time to offer feedback. Please contact us with any suggestions for improvements.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C R (Daughter-in-law of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is truly a luxury care home. The facilities are excellent and the staff are all kind, caring and professional. Thank you to each and every one of you for taking such wonderful care of my mother-in-law. We could not have asked for more.

Reply from CLAIR Roberts, Deputy Manager at Moorland Garden Nursing Home

Thank you so much for your incredibly kind words. We are delighted to hear that your experience at our care home has been nothing short of wonderful


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Moorland Garden Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Moorland Garden Nursing Home is calculated as follows: ( (169 Excellents x 5) + (13 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 187 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moorland Garden Nursing Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Moorland Garden Nursing Home

What types of Care is Moorland Garden Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Moorland Garden Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Moorland Garden Nursing Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Moorland Garden Nursing Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Moorland Garden Nursing Home to the centre of Yelverton?

1.6 mile(s) as the crow flies, distance by road may be significantly further.