Nesbit House Care Home

Badgers Mount, Sevenoaks TN14 7EJ
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9.7 35 Reviews
  • Nesbit House Care Home, Sevenoaks
Nesbit House is a stunning, state of the art care home offering an exciting range of luxury facilities, and an exemplary level of care. Situated with convenient access to the M25, Nesbit House is part of the award-winning Hamberley Care Homes group, and offers residential, dementia and nursing care, as well as short breaks.

Within the luxury home you will find:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living

- The wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages

- An elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors

- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

- An IT suite to allow residents to surf the internet, and keep in touch with family and friends

Nesbit House offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home you will find the Homemakers of Hamberley. The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Nesbit House have a designated Wellbeing & Lifestyle Coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that Nesbit House can cater for all their residents’ unique wellbeing needs, providing as little or as much support as they require.

Whatever you need to live the life that you want, you’ll find it at Nesbit House.

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Care Provided by Nesbit House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Charles Knowles (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Nesbit House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,695

  • Nursing fees are inclusive of any FNC contributions that may be received for individual placements. Respite fees include a 10% premium to the established category. Fees are reviewed annually with new fee rates applicable to admissions from January of that year
  • (these prices are only a guideline, please contact Nesbit House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking available


Nesbit House Care Home Reviews (35)

Total of 35, showing 1-20
9.7

Nesbit House Care Home has a Review Score of 9.7 (9.671) out of 10, based on 19 reviews in the last 2 years. Over all time Nesbit House Care Home has 35 reviews.

Overall Experience

  • 30
  • 3
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35
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Review from Roy P (Husband of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was dreading selecting a care home for my wife but not at all. I was sent details of Nesbit House and was so surprised how perfect it was on my visit and accepted straight away without seeing any others. Everything about the home is perfect and my wife couldn't be more comfortable and looked after
by the caring homemakers and other staff. I would urge others to consider Nesbit House for themselves.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

We know how intimidating the process of seeking care can be and are glad that you feel you made the right choice. Thank you so much for the positive feedback and we will continue to work toward that perfect comment every day!


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Review from E W (Daughter of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having just visited my mother, I found her in good spirits, clean, tidy, well-fed with drinks to hand, happy and feeling safe. She was not well yesterday, and an ambulance crew attended. All is well. The nurses kept me fully informed at every stage. The home and all the staff, from management to carers,
have been exceptional. Always smiling and happy to help and discuss mom. Thank you.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Thank you so much for the stunning review. We are grateful for you mother's improvement in health, whilst periods of illness can affect any resident we hope that we were able to relieve some of that burden for you by keeping you informed and doing all we can for her in the home. We are working hard to continue to maintain the 5 star confidence for yourself and all our residents and relatives, so please keep the feedback coming!!


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Review from J R (Daughter of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was reluctant to enter a care home but declining health meant it had to happen. Nesbits welcomed her, gave her a room which suited her needs (ie: to be closer to people and not the end of the corridor). They are superb, from the admin home makers, nursing and chefs. The home is always clean and
tidy. The facilities and entertainment are first class. All I can say is thank you. Nesbits is a really lovely place.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Your feedback has been shared with all departments within the home and has been very warmly received. It is a privilege to look after your loved one and we are genuinely so pleased that their (and your) experience of the home reflects the aims of all those working within it. We do communicate regularly but if you feel there is any way we could maintain or improve in your view we welcome all suggestions!


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Review from Jemma R (Granddaughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

It's taken me a whole year to reflect and write this review. I'll keep it factual and honest.
My loved one was in the care of Nesbit House and initially we were also wowed by the plush facilities and exterior. A few months in there was a serious incident at the home and the response that followed
from the management team was horrific. Playground bullying, bare face lying and blackmail tactics were used against me and my family. When the hospital issued a safeguarding complaint against the home our slot in the home was withdrawn (despite receiving a voicemail 24 hours earlier saying there were no issues with extending care). Effectively making a 98 year old homeless. Please please be careful when choosing for your loved one.
On a positive note I cannot fault the junior staff who were genuinely lovely people who cared, so thank you to all of those, we didn't get the chance to thank.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Thank you for taking the time to share your feedback. We value all reviews, as they help us improve our services. We understand that your experience was over a year ago but, would appreciate the opportunity to address this further. We kindly ask that you contact our new management team directly so we can better understand your experience and work towards a satisfactory resolution. Thank you for your attention, and we hope to hear from you soon.


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Review from Valerie B (Friend of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a close friend who transferred from hospital and is on palliative care with short life expectancy.
Group of family and friends visited lunchtime for a party. Food and drinks were provided (without charge). All staff caring and friendly.
Everywhere spotlessly clean and room light and airy.
Whem
and if I reach the stage of needing a care home, Nesbit House would be my first choice.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

We are happy to have been able to support your friend in their time of need and were so glad the impromptu get-together was comfortable and well received. The way friends and family supported each other touched many of the staff as well and we deeply appreciate you making the effort to review us despite all else going on. Kind Regards Nesbit House Team.


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Review from Steve M (Son of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at the care home for the past 18 months and he is very well taken care of. He especially enjoys the food. Recently, we had the pleasure of experiencing the cooking firsthand when we were invited to a family dining experience with my dad. The three-course meal was expertly prepared
and served, making it a truly wonderful experience. A big thank you to everyone involved!

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Thank you for taking the time to write this review for our home and team. We are so pleased to hear that you all enjoyed a super meal with Dad. Kindest Regards.


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Review from Robert M (Son of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a family lunch, four people plus a resident. Was absolutely delicious and was an amazing meal. Beautifully prepared and cooked so thank you very much, thoroughly enjoyed it.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Thank you so much for taking the time to write this review. It was our pleasure to host this lunch for you and your family, and we are delighted that you enjoyed it!


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Review from A P (Respite Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was there to recuperate after a period in hospital. The first thing I noticed was how warm and genuinely friendly everyone was. I was extremely well looked after by all the staff, many of whom gave me extra, personal and very thoughtful care and attention. The accommodation, facilities and decor are
of a very high standard. Everywhere was very clean. The food was very good and sufficient for my needs. My visitors were also made very welcome. The setting, garden and views are lovely. It is a peaceful home.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

We welcome all feedback, but yours is truly special. We do not often get the opportunity to formally hear the opinions of our residents themselves and are really pleased that we were able to meet your needs and leave such an impression. We hope that you are continuing to fully recuperate at home and would love to keep in touch with you moving forward.


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Review from Amanda M (Daughter of Resident) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here some months and has settled in well. I know she is being well looked after which is a great weight off my mind. Very happy.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

We appreciate all feedback but yours is absolutely amazing. Thank you so much for the positivity, I will ensure the whole team are aware, especially those who directly look after your loved one. Please stop in to see me on your next visit to the home so we are able to thank you in person.


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Review from Jo C (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This month the maintenance officer and wellbeing coach organised a celebration of International Nurses' Day. My mother (a retired nurse) was made to feel very special and truly appreciated the acknowledgement of her years of commitment and passion to the NHS - once a nurse, always a nurse! On one occasion,
I overheard one of the carers/homemakers saying that it was an honour to care for a fellow nurse. Such kind gestures mean so much to my mother and her family - thank you.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Thank you for taking the time to review Nesbit House. We are all really pleased to hear the positive effect the work of our team has had on you and your loved one. As the new manager of Nesbit House, I am most pleased that the day-to-day interactions between the team and those we care for are positive and affirming. We welcome all feedback and I would be grateful for the opportunity to discuss further your individual ratings and where you feel we can improve..


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Review from M C (Friend of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is beautifully appointed. As my friend is unable to speak I understand from another resident that the food is good. Our concerns, my friends and I who visited regularly, were with the amount of time my friend spent alone, seemingly. We had hoped that she would have more stimulation but that
didn't seem the case. We sometimes arrived to find the TV wasn't on and on two occasions extremely thirsty. Skincare and giving of medication was good. We were not sure how often she had her hair washed or if she had a shower ever. For those with severe disability, this is not the home we thought it would be.

Reply from Charles Knowles, Home Manager at Nesbit House Care Home

Thank you for your review of the home and for your comments relating to its presentation, administration of medication and effective skincare your friend received. I am sorry to hear of your other perceptions and I can assure you that all resident's hygiene needs are consistently met. We are constantly trying activities and approaches to include all our residents to ensure their social needs are also met. Whilst the team will be disappointed, I am sure the team will work with the feedback offered to ensure that all residents are engaged to the best of their capacity and capability. Our Homemakers spend time with residents on an individual basis and our record system shows that your friend did have these interactions. They had begun to know her well and relayed good interpretations of her ability to communicate her basic preferences despite her limitations. As the new Manager of Nesbit, it would be good to speak to you directly to discuss the particulars of your friend's stay further.


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Review from Bernice Y (Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Came to Nesbit House for 4 weeks to recover from hip replacement operation. Staff were very obliging and could not do enough for you.

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Review from P G (Friend of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, staff ever friendly and so helpful, They go out of their way to make sure we all were well fed and had enough drinks. Food is of the highest standard. What a spread. The afternoon entertainment was very nice, lots of singing and the cakes and scones were delicious. One can see that residents
are well-fed and taken care of. Highly recommend this lovely home.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Thank you so much for your very kind feedback- this is so important to us to help us in maintaining the very highest standards we set out to provide. Kindest regards.


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Review from J O (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Nesbit House for over two years. She appears healthier and happier than when she was living in her own home. Without exception, all care staff, as well as catering, housekeeping and maintenance staff are dedicated, committed and kind. One of the reasons I selected Nesbit
was because it is neither too large (which might make it impersonal) nor too small. The carers take time to know my mum’s likes and dislikes as well as her idiosyncrasies! The nursing staff and the manager are always accessible if I have queries about my Mum’s health and wellbeing. There is a wide range of activities and entertainment. The menus are imaginative and the food is excellent. The bedrooms and bathrooms are nicely decorated and spacious, although perhaps more appropriate furniture could be provided for residents as the standard furniture is rather hotel-like. Overall, I’m impressed by the professionalism of everyone, and with the care which is provided with compassion.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Thank you for your very kind feedback and words regarding Nesbit House. This helps us to maintain the very highest standards we set out to achieve and provide for our residents.
Kindest regards.


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Review from K H (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parent are residents of Nebit House and have been welcomed and made to feel safe and secure. All their needs are being met and to a very high standard, but also allowing them dignity and privacy in their life now. This is enhanced by the beautiful garden rooms they now live in.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Thank you so much for taking the time to leave some very much-valued feedback on the home. It's such a pleasure to have your parents with us, and thank you again for choosing Nesbit House for them.


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Review from C K (Daughter of Resident) published on 14 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has settled in extremely well at Nesbit House since his admission ten weeks ago; it was arranged very suddenly due to the complete collapse of the caring arrangements he had at home, and our family are very grateful to the team at Nesbit who made this very distressing time as easy to deal with as
possible. Ten weeks on, we are all very happy and know that we made the right decision for Dad to live permanently at Nesbit House; he is receiving the best possible care. The Clinical Lead and Home Manager have been highly supportive and personally involved in ensuring Dad's needs are met. The caring, nursing, catering, maintenance and entertainment staff are amazing and attend to anything Dad needs, as well as dealing with all of the questions our family have! They are always respectful and smiling; nothing is too much trouble. The administration and reception staff are always very welcoming, helpful and efficient. I have no hesitation in recommending Nesbit House.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Thank you so much for taking the time to leave feedback on Nesbit House. It is a pleasure having your father with us and he has settled in very well. Kindest regards.


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Review from Hazel S (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems well looked after and has settled in well, which makes me happy that we have chosen the right home for her.

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Review from Diane B (Friend of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly environment when visiting, made very welcome and given refreshments. Person we visited was very settled and happy. She feels she is getting the best from her stay at Nesbit House. Food excellent and staff appear friendly and willing to help.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Thank you soo much for taking the time to leave feedback and your very kind words. All feedback is very important to us to enable us to continue to provide the very highest levels of person-centred care at Nesbit House.


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Review from William M (Friend of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A close friend of mine has been in Nesbit House for nearly eighteen months and has settled very well. The team are very attentive and caring and the food is exceptional, with a large selection of food available every day. The entertainment each day always provides a wide selection of things to do and
my friend is very happy here. It is also spotlessly clean throughout and feels very homely.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Thank you so much for your very kind feedback for the home. This is always a very important part of making sure our standards within the home are maintained at the highest possible level. Kind regards.


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Review from Andrew B (Solicitor of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The premises are smart, well-appointed and spotless. Management and admin staff are friendly, available and knowledgeable. The care and medical staff are very attentive and treat all residents with respect. A really great environment for all the residents! Highly recommended.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Dear Andrew,
Thank you so much for taking the time to review Nesbit House - feedback is very important to the home and I shall pass on your very kind words to all of the team.
Many thanks again,
Richard.


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Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Nesbit House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.671 for Nesbit House Care Home is calculated as follows: ( (187 Excellents x 5) + (18 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 225 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nesbit House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Charles

Charles Knowles

Job Title: Registered Care Home Manager

Joined: 2019

Charles is a registered Mental Health Nurse who has been working in Health and Social care for seventeen years.


He has managed services across the southeast and has been working with the Nesbit house team since the home opened in 2019 originally managing the home until June 2021. Charles is pleased to return to the home in the Home manager position from June 2024.


"Our vision is to work with Staff, Residents and family to provide a safe and caring community. We would like to be a hub in the community and invite you to come in and see our beautiful home and facilities."


Julie

Julie Le May

Job Title: Customer Relations Manager

Joined: 2024

Julie began her career in the luxury care sector in 2011, working as a Client Relationship Manager for esteemed companies such as Sunrise, Avery and Signature. Drawn to Hamberley’s core values and its warm, family-oriented ethos, Julie appreciates the organisation’s commitment to ensuring every voice is heard. This personalised and holistic approach to care is perfectly reflected in the Homemaker model at Nesbit House, creating a true sense of home for residents and their families. With its stunning design and ideal location, Nesbit House is more than just a care home — it’s a vibrant and welcoming part of the community. As Customer Relations Manager, Julie feels privileged to use her extensive knowledge and experience to support individuals and families in finding the right care solutions. Her passion for her role is evident in her dedication to providing guidance and reassurance throughout the entire journey.


"Our elegant Sevenoaks care home is designed with luxury in mind, providing both stunning surroundings and exceptional support for our residents. I am here to support you throughout the entire process and answer any questions you may have about choosing the right care home. I'd love to show you around Nesbit House and so you can see for yourself the luxurious comfort and dedicated care that make our home unique.


Frequently Asked Questions about Nesbit House Care Home

What types of Care is Nesbit House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nesbit House Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Nesbit House Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Nesbit House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nesbit House Care Home to the centre of Sevenoaks?

4.9 mile(s) as the crow flies, distance by road may be significantly further.