Nesbit House Care Home

Badgers Mount, Sevenoaks TN14 7EJ
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9.7 35 Reviews
  • Nesbit House Care Home, Sevenoaks
Nesbit House is a stunning, state of the art care home offering an exciting range of luxury facilities, and an exemplary level of care. Situated with convenient access to the M25, Nesbit House is part of the award-winning Hamberley Care Homes group, and offers residential, dementia and nursing care, as well as short breaks.

Within the luxury home you will find:

- Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living

- The wellbeing and beauty salon which includes hairdressing and a nail bar for manicures, pedicures and hand massages

- An elegant café to enjoy a cappuccino with family and friends, and bright living spaces for socialising across all floors

- A deluxe cinema where residents can enjoy their favourite films or the latest releases in classic style

- An IT suite to allow residents to surf the internet, and keep in touch with family and friends

Nesbit House offers luxurious living coupled with a new and innovative approach to truly personalised care. Within the home you will find the Homemakers of Hamberley. The Homemakers not only provide the highest quality of care but they focus on the tiny details that make each day special for every resident.

Happiness and harmony are at the heart of home life and that is why Nesbit House have a designated Wellbeing & Lifestyle Coach to ensure that they create a nurturing and stimulating environment for everyone, residents and staff alike.

This personalised approach to care means that Nesbit House can cater for all their residents’ unique wellbeing needs, providing as little or as much support as they require.

Whatever you need to live the life that you want, you’ll find it at Nesbit House.

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Care Provided by Nesbit House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Charles Knowles (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Nesbit House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,695

  • Nursing fees are inclusive of any FNC contributions that may be received for individual placements. Respite fees include a 10% premium to the established category. Fees are reviewed annually with new fee rates applicable to admissions from January of that year
  • (these prices are only a guideline, please contact Nesbit House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Onsite parking available


Nesbit House Care Home Reviews (35)

Total of 35, showing 21-35
9.7

Nesbit House Care Home has a Review Score of 9.7 (9.671) out of 10, based on 19 reviews in the last 2 years. Over all time Nesbit House Care Home has 35 reviews.

Overall Experience

  • 30
  • 3
  • 1
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  • 1

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35
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Review from Gill A (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nesbit care home looked after my Mum with such kindness and compassion. She always looked clean and well dressed (they made sure the resident's clothes didn't get muddled up) when she was not at all well after a hip fracture they went to great efforts to get her back out of the hospital so they could
care for her. As a family, we were always happy with all the staff and they were always kind to us too. It was a difficult decision to make during covid which home to put my mum in as we couldn't visit them in person but we definitely made the right choice for my Mum.

Reply from Richard Hollands, Regional Community Relations Lead at Nesbit House Care Home

Dear Gill
Thank you so much for your very kind words and feedback for Nesbit House. It was such a pleasure having your mother with us.
Thank you again for choosing Nesbit House.
Kindest regards


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Review from A K (Respite Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A beautifully comfortable residence with very kind staff who were very friendly and attentive.
Otherwise sadly lacking what would have expected as a luxurious stay. Apart from breakfast, the two main meals were unappetising with just a few nice meals here and there.
Restful for respite but with
no atmosphere.

Reply from Sarah Webber, Group Marketing and Brand Manager at Nesbit House Care Home

Thank you for taking the time to write this review. Firstly, I’d like to take this opportunity to thank you for your comments about our team – they are dedicated to delivering an outstanding care experience for each and every one of our residents, and we are incredibly proud of them.


With regard to your feedback on our menu - our team are committed to delivering an enjoyable dining experience for all of our residents, with well-balanced and wholesome meals catering to every taste and diet. We regularly receive compliments about our seasonal menu, and so we are disappointed to hear your feedback, but will ensure this is addressed.


I hope we’ve addressed your comments, and thank you again for taking the time to provide us with your feedback which is always welcomed. If you’d like to discuss anything further though please do get in touch.


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Review from A L (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience whilst my dad was in for respite care. Staff were experienced, caring, polite and available at all times on the phone.
The management team were able to understand the concerns I had a reassured me at the initial check in.

Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care Home

Thank you so much for taking the time to write this wonderful review - we are incredibly proud of our dedicated team!


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Review from M H (Cousin of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I do not think enough attention is paid to her needs. My cousin was fitted with a hearing aid. I gave all details to Nesbit House to fit and clean with new batteries every week, then told it was broken. I sent it back for repair and told that it had never been cleaned and full of wax. Also, my cousin
refused to get out of bed for breakfast, sometimes lonely, but she is not coached enough by the staff. I feel she is just a number.

Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care Home

Thank you for taking the time to write this review. We are committed to delivering an outstanding care experience for each and every one of our residents, and ensuring that our residents enjoy an engaged and active lifestyle is central to all that we do. We are sorry to hear of the issue concerning the hearing aid and can only apologise that your experience didn’t match the high standards we expect for all of our residents, but understand this has now been resolved. Thank you again for taking the time to provide us with your feedback. If you’d like to discuss anything further though please do get in touch.


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Review from D W (Daughter of Resident) published on 24 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was always going to be a difficult decision putting mum in a care home but the staff made the transition really easy for us. Covid lockdowns were handled well and with consideration for both residents and family. Mum has become very relaxed and happy and made some really nice relationships with the
staff who are helpful and caring. It's a beautiful setting and we are very pleased.

Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care Home

Thank you for taking the time to write this wonderful review - we're very proud of our team.


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Review from F H (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely happy with the care my father has been given - despite the lovely facilities I am aware this does not make a good home - but it is the staff's care and attention and Nesbit House excels at this. They genuinely have taken a lot of effort to get to know my dad and his ways. You can
always talk to staff and raise any concerns and they always listen to you.

Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care Home

Thank you for taking the time write this wonderful review - we are so proud of our dedicated team


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Review from N L (Power of Attorney of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as we stepped into Nesbit House, we felt it was the right place for our friend. The staff were very welcoming and understanding of our situation - they certainly weren't pushy. When we came to settle our friend in - which was quite emotional for us, they were again so kind and understanding.
Since being a resident, she has been treated with kindness and respect. So pleased we found Nesbit House Care Home.

Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care Home

Thank you so much for taking the time to write this review - we are incredibly proud of our wonderful team.


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Review from J S (Daughter of Resident) published on 18 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Mother enjoyed her time in the home always saying she was having a lovely holiday. My thanks to all the staff for their loving care of my mother for her last few months of life.

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Review from P M (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately due to Covid-19 restrictions we have been unable to see inside the home - we can only visit my mother in the entrance cafe area. However, our impression is of a caring, homely atmosphere. Staff are friendly and caring, and we think that my mother couldn't be in a better place.

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Review from Yvonne C (Daughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nesbit House is outstanding! My Dad has been here for 18 months now and we're so happy we chose Nesbit House. Dad seems happy here, he's being looked after extremely well especially during the Covid virus. I know I can ring up anytime and find out anything I need to know about Dad. Staff are very friendly
and approachable and couldn't help us any better when we visit. I'd recommend this home 100%. In fact, we've had 4 other people come to stay at Nesbit House due to our recommendation.

Reply from Sarah Webber, Marketing and Partnerships Manager at Nesbit House Care Home

Thank you for taking the time to write this lovely review - we're incredibly proud of our wonderful team.


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Review from A A (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My very elderly frail mother arrived for respite care from hospital following a nasty fall. She has now been a resident for nearly three months and has not been as physically and mentally well for a long time. The staff work together in a holistic approach to create a homely atmosphere. They encourage
residents to participate in organised activities, meal times etc, to enhance their well being but they also respect their need for quiet and privacy. Relatives of all ages are welcome and kept well informed. It is not possible to praise an individual member of staff, I would need to write a list.

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Review from Martin K (Son of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nesbit House opened in August 2019. From day one the staff have been fantastic and the quality of care is excellent. They have made what is inevitably a difficult transition for any family, a wonderful, loving experience - caring not just for our mother, but also for us as her family. The building (being
brand new) and the facilities are also excellent.

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Review from G M (Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff and atmosphere.

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Review from L G (Brother of Resident) published on 19 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nesbitt House is a purpose-built care home in Badgers Mount which opened in September 2019. The rooms are just the right size for those suffering from memory loss or in need of personal care. I am very impressed with the facility. The staff are competent and very professional and the food is excellent.
I have no hesitation in recommending this care home, either for residential or nursing needs. There is a cinema, hairdresser and a fully equipped bathroom, all beautifully set out.

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Review from Alison F (Daughter of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum went into the newly opened Nesbitt House for respite care for 2 weeks. This is the first time she has been away from home for several years but she settled in quickly as all the staff looked after her so well. They were all so friendly, kind, professional and accommodating to both her needs
and the needs of our family which helped alleviate any concerns we may have had. The home is new so everything is just so beautiful inside with lovely facilities including a spa bath and cinema room. Her room was spacious, light and airy and most importantly easy for her to get around. The dining area was lovely and served freshly cooked homemade meals which were always tasty and presented well. Mum always looked lovely when we visited as the homemakers took time to make sure her hair, nails and makeup were done giving her the respect and dignity she deserves. It is early days for Nesbitt but our first impression was excellent and our Mum is looking forward to her next stay. Thank You.

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Current Review Score: 9.7 (9.671)

Overview of Review Score

The Review Score of 9.7 (9.671) out of 10 for Nesbit House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.671 for Nesbit House Care Home is calculated as follows: ( (187 Excellents x 5) + (18 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) + (7 Very Poors x 1) ) ÷ 225 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nesbit House Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Charles

Charles Knowles

Job Title: Registered Care Home Manager

Joined: 2019

Charles is a registered Mental Health Nurse who has been working in Health and Social care for seventeen years.


He has managed services across the southeast and has been working with the Nesbit house team since the home opened in 2019 originally managing the home until June 2021. Charles is pleased to return to the home in the Home manager position from June 2024.


"Our vision is to work with Staff, Residents and family to provide a safe and caring community. We would like to be a hub in the community and invite you to come in and see our beautiful home and facilities."


Julie

Julie Le May

Job Title: Customer Relations Manager

Joined: 2024

Julie began her career in the luxury care sector in 2011, working as a Client Relationship Manager for esteemed companies such as Sunrise, Avery and Signature. Drawn to Hamberley’s core values and its warm, family-oriented ethos, Julie appreciates the organisation’s commitment to ensuring every voice is heard. This personalised and holistic approach to care is perfectly reflected in the Homemaker model at Nesbit House, creating a true sense of home for residents and their families. With its stunning design and ideal location, Nesbit House is more than just a care home — it’s a vibrant and welcoming part of the community. As Customer Relations Manager, Julie feels privileged to use her extensive knowledge and experience to support individuals and families in finding the right care solutions. Her passion for her role is evident in her dedication to providing guidance and reassurance throughout the entire journey.


"Our elegant Sevenoaks care home is designed with luxury in mind, providing both stunning surroundings and exceptional support for our residents. I am here to support you throughout the entire process and answer any questions you may have about choosing the right care home. I'd love to show you around Nesbit House and so you can see for yourself the luxurious comfort and dedicated care that make our home unique.