No specific visiting hours, however, the main doors are locked for safety. Visitors can ring the external bell for entrance. Please sign the visitors book on entry and exit.
Large parking area available on site.
Nevis House has a Review Score of 9.5 (9.535) out of 10, based on 12 reviews in the last 2 years. Over all time Nevis House has 12 reviews.
Review from D B (Son of Resident) published on 14 January 2025
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Review from Iqra B (Niece of Resident) published on 12 December 2024
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Review from R O (Husband of Resident) published on 26 October 2024
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Review from Tracy T (Daughter of Resident) published on 25 October 2024
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Review from Sandra V (Wife of Resident) published on 23 October 2024
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Review from S L (Resident) published on 20 September 2024
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Review from Gary B (Son of Resident) published on 19 September 2024
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Review from Valerie B (Sister of Resident) published on 18 September 2024
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Review from Julie R (Niece of Resident) published on 18 September 2024
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Review from Terry D (Son of Resident) published on 30 August 2024
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Review from D P (Daughter of Resident) published on 6 November 2023
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Review from Lilian R (Wife of Resident) published on 6 June 2023
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The Review Score of 9.5 (9.535) out of 10 for Nevis House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.535 for Nevis House is calculated as follows: ( (83 Excellents x 5) + (56 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 144 Ratings = 4.535
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Nevis House is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Dec 2023
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