On street parking available
Conner's Place has a Review Score of 9.4 (9.353) out of 10, based on 4 reviews in the last 2 years. Over all time Conner's Place has 4 reviews.
Review from T N (Mother of Resident) published on 24 October 2024
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hayden J (Father of Resident) published on 23 September 2024
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Reply from David Kenworthy, Owner at Conner's Place
Thank you for your glowing review, your son is a joy to look after and is a large part of the Conner's Place family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Richard m (Father of Resident) published on 5 September 2024
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Facilities
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Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
Rooms
Value for Money
Review from S L (Mother of Resident) published on 19 August 2024
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Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.4 (9.353) out of 10 for Conner's Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.978 for Conner's Place is calculated as follows: ( (45 Excellents x 5) + (1 Goods x 4) ) ÷ 46 Ratings = 4.978
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.375 Points relating to the number of positive Reviews for Conner's Place is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 4 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.
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Job Title: Service Manager
Joined: 2022
Level 3 Care Certificate, NVQ Level 3 Promoting Independence QCF, Level 5 In Leadership & Management with 30 years experience in the industry, supporting various ages and needs.
I'm passionate about my work and have carried this through from being a support worker in my early days and now as a service manager.
I promote well-being throughout with the residents and staff, I have an open door policy for all, and transparency is key.
Job Title: Senior Support worker and House Manager
Joined: 2000
I have NVQ level 3 with over 35years experience in industry.
I have worked with both young and adults during my career. I am honest, loyal and committed. I have also been a long term foster carer.
Job Title: Support Worker
Joined: 2021
NVQ Level 3 is in progress with nearly 3 years of experience in the industry.
I am committed, reliable, hardworking and honest. I love what I do and will always give my all.
Job Title: Support Worker
Joined: 2023
NVQ Level 2 with 40 years of experience.
I am honest, reliable and committed to role and management.
Job Title: Support Worker
Joined: 2022
I am up to date with all my training relevant to my role and I have 5 years experience within the industry.
I'm passionate about making every day the best day possible.
Job Title: Support Worker
Joined: 2023
I have care skills wales and NVQ 2 is in progress, I have just over a year experience in the industry and thoroughly enjoying my role.
I'm helpful, funny and big team player.
Job Title: Support Worker
Joined: 2023
I have worked in care for the last year and currently undertaking all relevant training.
I like being outdoors, walking and fishing.
Job Title: Support Worker
Joined: 2023
NVQ Level 2 and care skills wales with over 7 years experience.
I'm a bubbly person, very caring and absolutely love my job in care.
Job Title: Support Worker
Joined: 2024
NVQ Level 3 and principles of dementia Level 2.
I am very hardworking and always a team player, I have a good sense of humour and like to get on with everybody.