Oak Park Care Home

Walnut Lane, Dewsbury WF12 8NJ
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9.9 29 Reviews
  • Oak Park Care Home, Dewsbury

Care Provided by Oak Park Care Home

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 66 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula Whiteley (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 29, showing 1-20
9.9

Oak Park Care Home has a Review Score of 9.9 (9.852) out of 10, based on 16 reviews in the last 2 years. Over all time Oak Park Care Home has 29 reviews.

Overall Experience

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  • 4
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Date Published

29
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16
13
Overall Experience  Overall Experience 5.0 out of 5

Mum has been in this care home for over eight years and enjoys every minute of every day.
She is now 103 and a little frail to say the least, but the carers do their utmost to ensure that she is well cared for in terms of her personal health and well-being.
She loves her carers and sees them as an
extended family as they are so kind and friendly to her which gives us peace of mind knowing that she is happy and in a very safe environment.
Thank you to all the staff at Oak Park for looking after our mum as it is very much appreciated.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you so much for your kind words, Mum is much loved by all. It is lovely to hear that the staff are like extended family. I will be delighted to pass on to the team.
Kind Regards


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Overall Experience  Overall Experience 4.0 out of 5

Greeted at the door by the smiling lady from the office.
Given an update on Mum after a fall on each of the consecutive nights.
On the first night, Mum fell, I was telephoned and the situation was explained. Mum had hit her head and had a cut on the side of her eye. A little later, the paramedic rang.
He was wondering whether or not to take Mum to hospital. As Mum was in bed and okay, I said not to as she refuses to cooperate with hospital staff. The next day, she was up, dressed and in the lounge.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home - the staff are amazing and looked after Mum when she became ill in November and subsequently passed away - they were wonderful to Mum and indeed the whole family - absolutely wonderful - they all need medals.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you so much for your kind review. Mum was an absolute pleasure to care for, and I know she thought the world of her very loving family. We miss her and all of you.
Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum came here for respite in December 2022, which then turned into a short stay until she was back on her feet. We were a little dubious about having to get Mum into a care home, but after only a few days, we were so happy, especially as Mum settled in so well and began talking about staying full-time.
The whole building is spotlessly clean, and the staff are 100% dedicated to their job and the care and well-being of their residents. Nothing is ever too much trouble for them, and when I visit, I can see in my mum and other residents just how happy they are, especially when they're in the bar area doing activities, which range from jigsaws to live entertainment and chair Zumba.
I highly recommend Oak Park and the staff... Well done, and keep doing what you're doing.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you for your very kind review; we are so happy as a team that Mum settled well. I will pass on your kind words to the team.
Kind Regard.


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Overall Experience  Overall Experience 5.0 out of 5

Where to start. After a bad experience with Mum's previous care home, she was moved to Oakpark. What a transformation - beautiful furnishings and decoration. Mum settled in straight away. Staff are amazing with all the residents, fun and games, if you want to join in, I won't go into all the activities
they provide as it would take too long. I feel nothing is too much trouble from all the staff. Well done, Oak Park. Five stars.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you so much for your lovely review. As a team, we are so happy your mother has settled well at Oakpark. I will share it with all the team.
Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are kind, caring and always considerate towards my mother-in-law. They treat her with respect and courtesy.
They are always ready with updates when I can’t get to visit, meaning I stay informed when not able to be there in person.
The home is light, bright and filled with love.
I couldn’t
wish for a better place for a loved one.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thankyou so much for your kind words; I will pass them on to the team.
Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Both our parents were cared for at Oak Park for approximately two years. The care they received was second to none. The care staff quickly became our second family, and we felt we were leaving our parents with family. The care was always delivered with empathy, dignity and a level of professionalism
you could only hope for. Their needs were constantly reviewed and catered for. Any issues we raised were dealt with and mutually resolved.
It's never easy having a relative go into residential care, but our parents and the wider family were lovingly supported throughout. That care was given by all members of staff, from management through to the domestic staff, who all went above and beyond to make it a true home for our parents.
The home was constantly cleaned and updated. The food was amazing and plentiful, and there was a full programme of activities and experiences to keep everyone entertained for those who wanted to engage in it. We are forever grateful for Oak Park.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you so much from all of the Oak Park team for such a lovely review. It was a pleasure to care for mum and dad and to meet such a loving family. Please call in any time to see the team.
With Kindest Regards from Paula and the team.


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Overall Experience  Overall Experience 5.0 out of 5

My relative is being cared for with warmth and compassion. I cannot fault the care she receives. Her face lights up when she sees the staff.
Oak Park should be praised, also, for its excellent food. The kitchen team provide excellent nutrition that my relative enjoys eating.
A huge thank you to
everyone at Oak Park.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you for your kind words and lovely review; I will pass this on to the Oakpark Team.
Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Oak Park now for the last six months, and I cannot fault the care she has received. The staff are extremely caring and attentive and respond positively to any requests. My mum is extremely happy living at Oak Park and has benefitted enormously from the excellent food, all the social
contact and the range of appropriate activities. I would wholeheartedly recommend Oak Park.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you so much for your lovely review. We are so happy that your mother has settled well. I will pass on your kind words to the team.
Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

Wow, wow, what can I say? I moved my mum here from another care home as she wasn't being cared for... since moving my mum here, she has completely changed from existing to being stimulated on a daily, hourly basis, with lots of activities, food is lovely, with choice, rooms are clean and tidy, and the
staff are absolutely amazing. My mum has Dementia and Alzheimer's, so she's not easy, but she's back to being quick-witted, engaged, eating and sleeping.
I call all these things out as her previous home was shambolic and should not be allowed to trade, so I have a comparison.
I now feel content that my mum is properly cared for with dignity and respect. Staff are always happy and joining in with residents, singing and dancing... I call this a happy home. Check out their Facebook page to see some of what goes on.

Reply from Paula Whitely, Manager at Oak Park Care Home

Thank you so much for your kind review. I am so happy that your mother has settled well at Oak Park. I will share the lovely comments with all of the team.
Kind Regards.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment I arrived at Oak Park Care Home, my initial anxiety on transfer was addressed with empathy and compassion. Accommodation and facilities are superb, staff listen and make time to cheer and support residents with challenging personalities. Activities - Zumba, aerobics, film nights, chats,
Xmas/New Year, etc - were a delight with staff efforts. When entering Oak Park Care Home, there is a warm and welcoming atmosphere - here, there is laughter, joy, music and caring staff - a complete package and fully deserving of its outstanding status.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you so much for your kind review, Elizabeth; I am delighted you are enjoying your stay and will pass on your very kind words to the Team.


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Overall Experience  Overall Experience 4.0 out of 5

I came here from hospital with a broken leg/knee and a broken wrist until my home is ready. I'm in a sit and wait bed. I am really enjoying my stay and have started to walk again with the aid of an A-frame. The staff are really great and there have been various activities. My friends visit regularly
and are also made to feel part of the community. Although I'm looking forward to going home I will miss the friendly atmosphere and the community spirit that the staff foster daily (I will be going home in approximately 3 weeks).

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you for your kind words. We will share your feedback with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all staff.
All residents are happy and we are treated with respect.

Reply from Paula Whitely, Home Manager at Oak Park Care Home

Thank you for your lovely feedback, we will be sure to share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly and caring staff. Like the room and used the hairdresser who was marvellous. Look forward to staying again.

Reply from Paula Whiteley, Manager at Oak Park Care Home

Thank you for your positive feedback for Oak Park, I will share this with the team. We send you our love and we look forward to your return to Oak Park.


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Overall Experience  Overall Experience 5.0 out of 5

Before moving to Oak Park Care Home my parents spent time in a couple of other care homes for convalescence. It was for this reason they initially stayed at Oak Park. Once they experienced the wonderful home they did not want to leave and insisted on staying permanently. The decor and furnishings are
regularly updated keeping the home at a very high standard. However, what stands out is the atmosphere created by outstanding carers. I cannot thank them enough for their patience and compassion. It's good to have an opportunity to praise them and let them know how much they are appreciated.

Reply from Elliott Erlanger, RM at Oak Park Care Home

Thank you so much for your review. We will share your thoughts about our home with the staff teams.


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Overall Experience  Overall Experience 5.0 out of 5

In my experience, Oak Park truly cares about its residents. It passes a warm and inviting atmosphere with friendly, helpful staff who are well managed. The facilities are first class, and the maintenance and quality of the surrounding cannot be faulted. In addition to treating residents with dignity
and respect, visitors are also shown the same attention and made to feel welcome and valued.

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Overall Experience  Overall Experience 5.0 out of 5

My mum fitted into Oak Park Care Home really well. She made good friends with the staff who all treated her with genuine care. She was very ill when she was sent to Oak Park but improved hugely with the good food and attention she got there.

Reply from Denise Spencer, Home Manager at Oak Park Care Home

Thank you for your review, it's lovely to hear how well your mother has settled at Oak Park and that you have seen an improvement. We will pass on your words to the team who will be appreciative of your comments.


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Overall Experience  Overall Experience 5.0 out of 5

Mum chose to go into this care home after a respite period. She is happy, content and well looked after. The staff are caring, kind, conscientious and always happy to help with any issues. Mum loves the food, and mealtimes are a highlight of her day. Although frail and severely sight-impaired, she enjoys
participating in the activities, particularly where singing and music are involved.
The continued requirements for staff and visitor mask-wearing is Mum's only complaint.

Reply from Denise Spencer, Home Manager at Oak Park Care Home

Thank you for your kind comments and for taking the time to complete the review. We are pleased that mum remains happy and content at Oak Park Care Home. I will pass your kind comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years. The covid lockdown months were very difficult for staff residents and relatives but the management and staff worked extremely hard to ensure the residents were safe and well cared for. My mother enjoys the food at Oak Park very much, so special thanks
to the kitchen staff. The activities staff are amazing and also very hard working. All care staff are friendly and work very hard. Many, many thanks to all.

Reply from Denise Spencer, Home Manager at Oak Park Care Home

The team at Oak Park would like to say a big thank you for your kind review. It's wonderful to have recognition for the care we give to our residents at Oak Park.


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Overall Experience  Overall Experience 4.0 out of 5

Oak Park Care Home has a homely atmosphere and residents look happy and well cared for. Meals are prepared on the premises and there are daily activities to keep spirits up. Staff are friendly and caring and I feel better knowing my lovely Mum is in good hands.

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Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Oak Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.852 for Oak Park Care Home is calculated as follows: ( (162 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 189 Ratings = 4.852

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oak Park Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Oak Park Care Home

What types of Care is Oak Park Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oak Park Care Home provide?

Separate Specialist Dementia Care Unit is an additional type of care provided.

How many Rooms does Oak Park Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Oak Park Care Home?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oak Park Care Home to the centre of Dewsbury?

1.0 mile(s) as the crow flies, distance by road may be significantly further.