The joy that can now be seen in my friend's demeanour since their move is something to behold.
A G (Friend of Resident)
His room is beautifully decorated and the lounge and dining room have been tastefully designed
R R (Wife of Resident)
The staff are wonderful at giving her the love and support that she needs. I am very happy
J R (Friend of Resident)
We offer all-inclusive luxury living. These prices are a guideline; weekly fees can vary depending upon care needs and the room available. Please get in touch to discuss further.
Relatives are invited to visit around the clock
Car parking on site
Oakbank Care Home has a Review Score of 10 (9.965) out of 10, based on 22 reviews in the last 2 years. Over all time Oakbank Care Home has 22 reviews.
Review from K M (Daughter of Resident) published on 19 September 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care Home
Thank you for taking the time to complete a review, I will ensure that I pass on to the staff your appreciation and the comments you have provided. It is appreciated and we all look forward to continuing with our high standards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue D (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Margaret Ann Gavin, Care Home Manager at Oakbank Care Home
Thank you very much for taking the time to complete a review of Oakbank Care Home, we are happy to know that both you and your mum are enjoying the service that the staff are providing. I will ensure the staff are aware of your very positive review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.965) out of 10 for Oakbank Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.965 for Oakbank Care Home is calculated as follows: ( (251 Excellents x 5) + (9 Goods x 4) ) ÷ 260 Ratings = 4.965
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Oakbank Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
posted 31 Mar 2025
Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.
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Job Title: Home Manager
Joined: 2024
Margaret Ann brings a wealth of experience spanning over 30 years within the Health and Social Care sector. She really enjoys being a home manager, Margaret Ann is dedicated and enthusiastic, leading and supporting her team to provide the highest standard of person-centred care in a homely and welcoming environment, always striving to provide the best care for the residents who call Oakbank their home, championing their choice and right to live with dignity and respect. Giving each resident support and care to meet their individual needs.
Job Title: Administrator
Joined: 2024
Pamela has vast experience in business administration and customer service, her previous post was in a large care home where she gained great learning experiences which will benefit her new role at Oakbank Care Home. Pamela is a positive and productive employee, supporting management and building an excellent reputation for the care home.
Job Title: Maintenance Manager
Joined: 2024
John is the Maintenance Manager at Oakbank and strives to keep the resident's homes in pristine condition as well as being on hand to support residents and their loved ones.
John has many skills and experience in all areas of maintaining a care home, he strives to ensure that all legislation and good practice is implemented, taking pride in completing this in a detailed and accurate manner. John enjoys chatting with the residents and completing tasks to make their stay more personal and their rooms individual to them.
He also likes to be a part of the activities and support the team with any task they require, building sets, driving and ensuring that we work as part of the team.
Job Title: Activity and Well-being Manager
Joined: 2024
Julie is our Well-being Manager and with over 10 years of experience, she has great skills and experience in each different service. She is very passionate about providing meaningful activities that the residents enjoy and want to participate in, from arts and crafts to performing in our own pantomime the list is not exhaustive.
Julie is here to listen to the residents and facilitate their wants and wishes to the best of her abilities liaising with staff and families to gain their support and commitment to make things happen.
Job Title: Head housekeeper
Joined: 2024
Karlene is the head housekeeper at Oakbank and ensures along with the dedicated housekeeping team that the home is always looking lovely.
Job Title: Nurse
Joined: 2024
Leigh has over 30 years of experience as a nurse and is excited to be working at Oakbank.
Job Title: Nurse
Joined: 2024
Amina has been a nurse for over ten, years, and has experience in many different nursing areas. She previously lived/worked in Ghana, but moved to Scotland in 2024. Amina is looking forward to working alongside the team at Oakbank.
Job Title: Senior Carer
Joined: 2024
Flor has many years of experience working in care and is very passionate about her role.
Job Title: Senior Carer
Joined: 2024
Mel is a senior carer at Oakbank and is currently completing her SVQ level 3.
Job Title: Care Assistant
Joined: 2024
Nicola has a passion for working in care and that shines through, Nicola is a very hard-working individual and is a valued member of the team.
Job Title: Care Assistant
Joined: 2024
Leigha joined the Oakbank team in the summer and is enjoying getting to know the residents.
Job Title: Care Assistant
Joined: 2024
Chloe joined the Oakbank team as a housekeeper but successfully applied as a carer and is embracing the new role.
Job Title: Housekeeper
Joined: 2024
Caroline is part of the housekeeping team and is dedicated to maintaining the high standards in the home.
Job Title: chef
Joined: 2024
Neil has over 20 years of experience in the catering industry and strives to provide nutritious and delicious meals for the residents at Oakbank.
Job Title: Carer
Joined: 2024
Nat is one of the carers and enjoys working as part of the team that provides person-centred care to our residents at Oakbank.
Job Title: Clinical Deputy Manager
Joined: 2024
Roberta has over 30 years of experience as a nurse and is passionate about supporting the team at Oakbank to provide person-centred care to the residents. Roberta enjoys the many different aspects of her role.
Job Title: Housekeeper
Joined: 2024
Rhianna is part of the Housekeeping Team that strives to maintain the high standards at Oakbank.
Job Title: Care Assistant
Joined: 2024
Jess-Maire is one of the dedicated carer's that supports the residents at Oakbank, with years of experience Jess enjoys sharing her knowledge with her colleagues.
Job Title: care assistant
Joined: 2025
Gemma is a care assistant at Oakbank and is keen to get to know our residents and be a part of the Oakbank team.
Job Title: care assistant
Joined: 2025
Deborah has recently joined the Oakbank team and is excited to get to know our residents, she has worked in care for many years and is looking forward to sharing her knowledge with her colleagues.
