Oakhill Mansions

College Park Drive, Westbury-on-Trym, Bristol BS10 7QD
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9.6 49 Reviews
  • Oakhill Mansions, Bristol
Oakhill Mansions is a high-quality care home which is housed within an attractive heritage art deco building in the quiet suburbs of Westbury-on-Trym, close to the heart of Bristol. There are excellent links to local transport and amenities, and stunning panoramic views over Bristol.

The facilities of this residence meet purpose-built standards, and the level of care delivered is above and beyond. A proven model of care is delivered for people with complex dementia and/or mental disorders, but with an updated vision of healthcare, therapy and hospitality service.

Oakhill mansions is part of the Cedar Care Group, and to meet the high expectations of care expected of the group, staff are carefully selected to deliver care within this happy and stimulating household.

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Care Provided by Oakhill Mansions

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Fiona Benevento (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Oakhill Mansions

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,700
    • Self-Funded Residential Dementia Care from £1,700
    • Self-Funded Nursing Care from £1,700
    • Self-Funded Nursing Dementia Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,700
    • RESPITE Self-Funded Residential Dementia Care from £1,700
    • RESPITE Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Nursing Dementia Care from £1,700

  • Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
  • (these prices are only a guideline, please contact Oakhill Mansions to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There are plenty of parking spaces on site.


Oakhill Mansions Reviews (49)

Total of 49, showing 41-49
9.6

Oakhill Mansions has a Review Score of 9.6 (9.643) out of 10, based on 27 reviews in the last 2 years. Over all time Oakhill Mansions has 49 reviews.

Overall Experience

  • 45
  • 3
  • 0
  • 0
  • 1

Date Published

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Review from H P (Friend of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly friend moved into Oakhill from hospital. He was there for a few months before he passed away but those few months were wonderful. The staff were kind and caring, the food was amazing and his bedroom was made his own. I was also welcomed when visiting. I am so pleased that his last months
were spent here, his quality of life increased and he looked like he was enjoying his life once more. Thank you.

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Review from Holly E (Granddaughter of Resident) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan entered this home in April 2019 as her health deteriorated from Cancer and she was no longer able to live in her own home. She was most happy to move to a home that was less than a mile from her own house, with larger, light and airy rooms and fantastic grounds. Having previously stayed in a
respite home a few months before she found this was a world above.


Unfortunately, after moving in, her health began to deteriorate more and more and she was confined to her room. As it was large this didn’t make her feel constricted and the staff could not have been more helpful.
She struck up great relationships with them and they with us as the family. During the final few weeks, the staff made everything so much easier for my Nan, they were patient, caring and above all respectful of her wishes.


I cannot recommend this home enough and would be more than happy for any other member of my family or indeed myself when the time comes to stay here in the future.


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Review from Alexis C (Granddaughter of Resident) published on 23 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan spent the last part of her life at Oakhill Mansions. The rooms and building are beautifully designed and decorated with high-end furniture and fixtures but it makes you feel like you are at home.
The manager and staff made sure my Nan had everything she wanted and needed, nothing was too much
trouble. They were very kind and helpful at all times, even when they were so busy and rushed off their feet. They always made sure my Nan had her favourite hot chocolate, making those small things made her content and happy. I would highly recommend to anyone who is looking for a place for their loved one.

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Review from Margaret C (Wife of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia and is in the care of Oakhill Mansions. We have experienced only care, kindness and attentiveness. The staff are truly exceptional. The home is clean and well kept. It has a beautiful garden residence and relatives can sit and walk in. My husband has settled well and seems relaxed
and happy. Well done Oakhill.

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Review from Harold W (Husband of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been here for nearly 3 years as I cannot find any fault or complaint about anyone or anything and there is always help at hand.

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Review from Ken J (Son of Resident) published on 14 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Oakhill Mansions for 4 months and every aspect of her care has been excellent.

Reply from Shyam Desai, Cedar Care (owner) at Oakhill Mansions

Dear Ken,


Thank you for your kind words. We are happy to hear that your mum has settled into her new home.


Your feedback means a lot to our staff and we'll be sure to pass this on to them!


Warm regards,


The Cedar Care Family.


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Review from Sue R (Sister of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were amazing, very caring always. My sister had a brain tumour and vascular dementia which made her very aggressive sometimes but staff were always brilliant and always had a smile for her. One member of staff went the extra mile and with her last hours sat with her reading her the Bible,
they always respected my sister's dignity. Because the family are so pleased with Oakhill Mansions, (Queensward Wing) we are giving donations from the funeral to the Oakhill Activity fund.

Reply from Minal Desai, Operations Director at Oakhill Mansions

I am so proud of Oakhill Mansions and the team there. When I read reviews like this I really feel that all our hard work and stress is worth it. Losing a loved one is so distressing and sad, but we contribute by making this time comforting and reassuring for the resident and their family. Many thanks for your lovely comments.


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Review from Tanya W (Daughter of Resident) published on 26 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was fast tracked from hospital into Oakhill Mansions in January, she spent seven months on the Princeton Wing which offered excellent facilities, cleanliness and top notch care until she sadly passed away. The staff, nurses and Management team went beyond their job titles to ensure mum and ourselves
had an understanding of what was happening during our journey with plenty of hugs and endless cups of tea. We can't thank them enough. If you are looking for a nursing home with a heart I cannot recommend them enough.

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Review from G T (Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable and well looked after, staff are nice and attentive. Food was excellent in portion sizes and quality.

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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Oakhill Mansions is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Oakhill Mansions is calculated as follows: ( (239 Excellents x 5) + (55 Goods x 4) + (10 Satisfactorys x 3) + (3 Poors x 2) + (7 Very Poors x 1) ) ÷ 314 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakhill Mansions is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Marilena Popescu

Job Title: Clinical Manager

Marilena manages, monitors, and oversees all aspects of clinical and personal care within the home.