Oakmoor Lodge

London Road, Bushey WD23 2PY
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9.8 34 Reviews
  • Oakmoor Lodge, Bushey
Oakmoor Lodge is a luxury care home located close to the Bushey Museum and Art Gallery. The central location of the home means that it is close to local restaurants, cafés and shops, helping to keep the home's residents connected to their local community.

The beautifully designed and presented interior spaces of the home include elegant dining rooms and inviting lounges, a celebration room, a luxurious hair and beauty salon, and a spa room. The Gallery Café within the home pays homage to Bushey's rich artistic history and is the perfect place to sit and relax with friends and family over tea and coffee.

Enthusiastic movie goers will enjoy the dedicated Arthouse Cinema room which offers residents a cinema style experience without having to leave the home.

Each of the 72 bedrooms within the home are fully furnished and complete with en suite facilities. The bedrooms also benefit from wi-fi connectivity, a nurse call system and a flat screen television.

To ensure an engaging and fulfilling lifestyle, Oakmoor Lodge has a dedicated activity worker who designs and prepares daily activities that residents can choose to get involved with.

The home offers residential care, specialist dementia care and respite care.

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Care Provided by Oakmoor Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Priscilla Okwuka (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023

Funding & Fees Guide for Oakmoor Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,526

  • Care fees in a Quantum Care home are based on a range of factors including the levels of individual care you require.


    We are a Community Benefit Society and do not pay dividends to shareholders. All profits are used to deliver high quality care.
  • (these prices are only a guideline, please contact Oakmoor Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at all times


  • Parking

  • Oakmoor Lodge offers on site parking


Oakmoor Lodge Reviews (34)

Total of 34, showing 1-20
9.8

Oakmoor Lodge has a Review Score of 9.8 (9.817) out of 10, based on 34 reviews in the last 2 years. Over all time Oakmoor Lodge has 34 reviews.

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Review from A C (Wife of Resident) published on 11 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went in for respite and the care he received was amazing, very impressed. He is due to go back end of April for respite due to my surgery.

Reply from Debbie Gilard, Head of Corporate Services at Oakmoor Lodge

Thank you for your lovely feedback. We're so pleased to hear that your husband had such a positive experience during his respite stay with us. Its wonderful to know you felt confident in the care he received. Well be ready to welcome him back at the end of April, and we all wish you the very best for your surgery and a smooth recovery.


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Review from S M (Sister-in-law of Resident) published on 7 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law had an unwitnessed fall at Oakmoor Lodge. The staff did everything possible to have him seen by a doctor as soon as possible.
On our return from hospital once again the staff did everything they could to make him comfortable.
The family were consulted to see if any measures could
be taken to further secure him in his room. The staff were so professional and a plan was agreed between the residents, the family and the carers. Thank you to all the staff at Oakmoor Lodge.

Reply from Debbie Gilard, Head of Corporate Services at Oakmoor Lodge

Thank you so much for your kind words and for taking the time to share your experience. We're sorry to hear about your brother-in-law's fall, but we're very glad our team at Oakmoor Lodge could act quickly and supportively during such a worrying time. It means a great deal to know you felt well-informed, included in the care planning, and reassured by the professionalism of our staff. Creating a safe and comfortable environment for every resident is at the heart of what we do, and we're grateful for your trust in us. We'll be sure to pass your thanks on to the whole team.


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Review from Gavin L (Son of Resident) published on 3 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Oakmoor Lodge has a culture of people who care for the residents with respect and compassion. I feel that my family member is well looked after there and given a high level of care. The staff also make it fun for the patients, while showing them compassion and respect. I was very hesitant about putting
my family member in a care home, but they have proven to be a very special place.

Reply from Debbie Gilard, Head of Corporate Services at Oakmoor Lodge

Thank you so much for your review. We're privileged to care for your family member and grateful for the trust you've placed in us. Our team is dedicated to providing not just high-level care, but also a warm and respectful environment where residents feel valued. It's wonderful to hear that you've seen this first-hand, and we're so glad that Oakmoor Lodge has become a special place for your loved one.


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Review from Victoria C (Daughter of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother has been living at Oakmoor Lodge for 15 months and is leading a comfortable and happy life. She is very content despite having Alzheimers. Oakmoor Lodge is a lovely care home with excellent friendly and caring staff. As a regular visitor, I find the staff very welcoming and approachable.
If ever I need to speak to them, they are always very helpful and proactive. The surroundings and facilities are cleaned to a high standard and the activities that are offered throughout the day are brilliant. The activities co-ordinators work hard to provide fun, variety and entertainment. The food appears to be plenty, 3 courses per meal!! with a good range of hot and cold drinks as well as snacks.The corridors and general space means residents can walk freely and the garden area is an added bonus in the warmer months, offering plenty of shady areas. The care home is run efficiently by the Manager who is approachable and responds promptly to any concerns. I would recommend it to anyone!

Reply from Debbie Gilard, Head of Corporate Services at Oakmoor Lodge

Thank you so much for your very kind words. We're truly delighted to hear that your mother is happy and comfortable at Oakmoor Lodge. Our team takes great pride in creating a welcoming, supportive, and engaging environment for all our residents, and it's wonderful to know this has been your experience. Your kind words about our staff, activities, cleanliness, and dining options mean a lot to us. We appreciate your recommendation and your ongoing trust in our care.


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Review from S G (Cousin of Resident) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Only been part of the home for the last few weeks, find the staff and nurses really lovely and very helpful. Always willing to help and assist and have made mine and my family's choice for my cousin so much easier.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.


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Review from Michael C (Son of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers work hard to look after the residents. They are caring and do a tough job. The care home is clean and the activities are excellent. They are very welcoming when I visit as well as knowing my name. I would happily recommend this care home to other families.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you for brightening our day with your kind review! Our team at Oakmoor Lodge is passionate about making a difference in the lives of our residents.


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Review from P B (Daughter of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the vibe of the home full of colour and inviting, the cafe area is such a comfortable place to sit with family on visits. All the staff are very friendly, helpful and there is always more than a few to help, we definitely chose the right place for our Mother.

Reply from Jo Currell, Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.


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Review from E D (Daughter of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Oakmoor since summer 2024. She has received excellent care and enjoyed all the activities that have been arranged in the home.
All the staff are permanent and relationships are built with them to ensure trust and empathy
The home is immaculate and if any concerns, there is
always someone to ask.
Mum feels safe and secure there.

Reply from Jo Currell, Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you for taking the time to share your positive experience with us! Hearing that our care home has made a positive impact on your Mother means the world to us.


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Review from Thomas F (Power of Attorney of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As I have a knowledge of care homes, I wish to state this one is excellent, 100% satisfaction, thank you.
I cannot recommend Oakmoor Lodge enough, every time I visit my lady friend, she is always clean and well dressed, which is important to me. She is also more mobile than she was at her home sitting
by herself,
May I congratulate everyone connected with this home, long may it continue.

Reply from Jo Currell, Marketing and Event Co-ordinator at Oakmoor Lodge

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.


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Review from H S (Daughter of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the minute I spoke to Oakmoor Lodge on the phone to enquire about a place for my father, to when we walked in to be warmly greeted by one of the staff, to now, I cannot fault Oakmoor Lodge in the care my father receives there. Staff are wonderfully warm and treat my father with such care, professionalism
and dignity, that we know we've definitely made the right choice for him.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents.


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Review from Gill B (Daughter of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Oakmoor Lodge since January 2025 and I cannot speak too highly of the care she has received. We were warmly welcomed on arrival and the staff have gone out of their way to make her feel settled and valued. Everyone has been extremely kind and caring and one member of staff
assured me that my mother had settled in well and was part of the family at Oakmoor. She has Dementia and mobility issues, and my sisters and I feel that she is very safe and has wonderful care and support. We are so grateful to all the staff for their exemplary care.

Reply from Jo Currell, Marketing and Event Co-ordinator at Oakmoor Lodge

We're delighted that you had a wonderful experience at Oakmoor Lodge! It's incredibly rewarding to know that our efforts to create a warm and welcoming environment for our residents and their families is being noticed.


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Review from Catherine B (Wife of Resident) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff emanate a feeling of cheerful calmness as soon as the front door opens with hello. They always make time for a chat with the residents families and friends no matter how busy they are. On a day when you find yourself thinking of the passed and how rotten dementia is to your loved one the staff
have what seems a built in way of cheering you up. The building is modern and very clean. The cleanliness is showed in the residents with clean clothes and brushed hair. There is a varied menu with dietary requirements available. Coffee, tea and various fruit drinks are made through out the day along with biscuits, much to the residents delight! If there's a mishap or medical problem a staff member will notify the family. These phone calls are delivered in a calm manner and there is time given for you to ask questions. After a stay in hospital my husband is nearing closure. At Oakmoor Lodge I know he is contented, well cared for and not ignored.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

It warms our hearts to receive such positive feedback! We strive to create a supportive and enriching environment where our residents can thrive.


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Review from A L (Daughter of Resident) published on 19 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Oakmoor Lodge for 10 months. The carers are so kind and thoughtful and have welcomed me, as well as my mum, into the Oakmoor Lodge family. Nothing is ever too much trouble for them - if I ask a question I am never told that it is not that person's job - instead they will always find
the person I need and so things tend to get sorted out quickly. I like that the doctor visits weekly so my mum can be seen routinely even if the problem wouldn't be deemed appropriate for calling a doctor out specially. A chiropodist and hairdresser who also visit is good.
Communication is excellent between the home and me so I always know how my mum is and I can leave there knowing she is safe and cared for.
There is a good weekly timetable of activities led by two lovely, smiley co-ordinators! There is regular live entertainment - singers or musicians which my mum loves.
My only concern is the food which seems to be of varying quality.
Thank you to all for taking care of my mum.

Reply from Jo Currell, Marketing and Event Co-ordinator at Oakmoor Lodge

Your words mean everything to us! Providing compassionate care and Personalised attention to each of our residents is at the core of what we do. I will pass your feedback onto our senior team.


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Review from Linda Y (Daughter of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Oakmoor Lodge highly enough. The staff were absolutely amazing and treated my mother with respect and dignity, particularly in the final days of her life. Everyone we spoke to and saw was so kind and patient, and I shall be forever thankful for the care and attention shown to mum.
Thank you.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you so much for your kind words! Providing exceptional care and support to our residents and their families is our top priority. You mum will be dearly missed.


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Review from Carole L (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the home for 19 months, and the care and respect given to her throughout her stay until she passed away was exemplary. We could not have asked for anything better. The staff are unbelievable and had a great rapport with her, and in her last few weeks, I commend them for the care and
friendships given to her. Thank you.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident. Your mother will be dearly missed.


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Review from Simone H (Daughter of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is now living in Oakmoor he has settled in very well. The care he has received has been wonderful. All of the staff have time to talk to me they go into Dad's room and chat with him as he is unable now to join in activities. I'm kept informed on all changes and when doctors have visited and
have regular updates. He has dementia. I can now leave and know he is safe and cared for. I cannot thank the manager and the staff enough.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.


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Review from Dawn C (Daughter-in-law of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has settled in very well over the last few months and is now able to mostly attend the daily activities, which she enjoys. The events coordinator is very friendly and helpful and always has a smile on her face when I see her. There are varied activities and entertainment from outside
groups that my mother-in-law really enjoys, I can see it on her face when I have been present too. Well done to the event coordinator.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.


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Review from Liz W (Daughter of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a very happy time at Oakmoor Lodge. He enjoyed the care and attention as well as having company and friendly people to talk to. Staff got to know my father and the whole family. We were so happy to know that he was safe and well cared for 24 hours a day. An added bonus was that Oakmoor
Lodge has been thoughtfully designed and Dad had a wonderful room with a view which visitors always commented on. We only wish he had moved there much earlier!

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Your feedback means a lot to us! We take great pride in providing personalised care and attention to each resident.


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Review from J B (Civil Partner of Resident) assisted by family/friend published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good service and staff are very friendly and helpful. Cafe and area is brilliant and lovely to see activities daily. Overall, very impressive, lunchtime food could be better, but understand the difficulties. Perhaps more variety in food and chips.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

We truly appreciate your positive feedback! Our dedicated team works tirelessly to ensure that every resident receives the highest quality of care.


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Review from Alison W (Daughter of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are at Oakmoor and have very different needs and the care they are receiving is excellent. The staff seem to be very aware as to what is going with all the residents and do their utmost to meet everyone's needs. The continuity of the staff is also very pleasing as it is easy for both
residents and families to get to know each other, which I personally find very comforting, given the sometimes difficult circumstances. They are all caring, very friendly and helpful.
The home itself is cosy and intimate and very well run.
The managers are extremely approachable with any issues you want to discuss and the communication all round is excellent.
As my parents can no longer manage at home, I am very happy that they are at Oakmoor which feels like a friendly hotel as opposed to a care home.

Reply from Jo Currell, .Marketing and Event Co-ordinator at Oakmoor Lodge

Thank you for taking the time to share your positive experience with us! Hearing that Oakmoor is having a positive impact on both of your parents means the world to us!


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Current Review Score: 9.8 (9.817)

Overview of Review Score

The Review Score of 9.8 (9.817) out of 10 for Oakmoor Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.817 for Oakmoor Lodge is calculated as follows: ( (332 Excellents x 5) + (61 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 399 Ratings = 4.817

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Oakmoor Lodge is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (6)

Priscilla

Priscilla Okwuka

Job Title: Home Manager

Joined: 2014

Our Oakmoor Lodge team is led by Priscilia Okwuka. Following a career in financial management, Priscilia began working in Social Care in 2007, and has been a registered Care Home Manager since 2014. Priscilia holds an NVQ Level 4 in Health and Social Care as well as an NVQ Level 4 in Leadership and Management in Health and Social Care.
Priscilia is passionate about using her knowledge and experience to provide a warm and welcoming environment for our residents, where they are recognized as individuals and given every opportunity to pursue their interests and offered a range of meaningful activities. She leads a care team that is valued, fully committed, well-trained and enthusiastic in advancing in their chosen career.
Priscilia operates an open-door policy and is available to provide support to the care staff and also to discuss any issues or concerns with residents, visitors or family members.


Jade

Jade Fang

Job Title: Deputy Home Manager

Joined: 2010

My name is Jade and I have been working at Quantum Care for more than 13 years. I completed the NVQ level4 many years ago and really enjoy my profession .
Our residents here at Oakmoor are amazing and every day brings about an opportunity to make their lives better.
In my spare time, I enjoy the gym and gardening !


Carla

Carla Levy- Trup

Job Title: Customer relationship manager

Joined: 2023

With over 20 years of experience within the Care Home sector, I fully understand just how challenging it can be looking for a care home. My role is as the first point of contact, to help you navigate your way to making the best care decisions and to support you through the move-in process. I am passionate about ensuring our residents live the best quality of life, in a caring, supportive environment at Oakmoor Lodge.


Charlene

Charlene Turturici

Job Title: Administrator

I have worked for Quantum Care for the past 9 years. I enjoy my role as the home administrator as I am able to interact with both the residents and their families on a daily basis, whilst providing support to all of my colleagues to keep the home running smoothly.


Marian

Marian Sutton

Job Title: Housekeeping Manager

Joined: 2025

Keeping the team of Housekeepers running as it should is the Housekeeping Manager. Supervising and organising their teams is just part of it as these Managers work alongside them to keep the home clean and inviting. The comfort of residents is the most important thing to our Housekeeping Managers which is why they work so hard to create an environment in which residents can’t help but feel at home. Multi-tasking and communication skills are some of the most important of the Housekeeping Manager’s qualities as they and their team create a home where resident's dignity is never compromised and independence is always encouraged. Our Housekeeping Managers ensure that all areas of our home are safe, clean, well-maintained and presented in a way to creates a warm and homely environment. They have an important role in maintaining our infection, prevention and control standards to make sure our residents stay well.


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Sally Miles

Job Title: Chef Manager

The Chef Manager organises every aspect of the catering operation and provides a safe, nutritious, quality service to our residents using freshly produced food. With a hands-on role, leading a team, they provide a quality catering service and help create a warm and friendly atmosphere for our residents. Working with our residents they help to create menus to meet their needs and suit their tastes.


Frequently Asked Questions about Oakmoor Lodge

What types of Care is Oakmoor Lodge registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Oakmoor Lodge provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Oakmoor Lodge have?

There are 72 Single Rooms.

What are the Facilities & Services at Oakmoor Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Oakmoor Lodge to the centre of Bushey?

0.5 mile(s) as the crow flies, distance by road may be significantly further.