Ocean Heights Residential Home

Seaside Avenue, Minster-on-sea, Sheerness ME12 2NJ
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8.3 2 Reviews
  • Ocean Heights Residential Home, Sheerness
Luxury care living with stunning beach views!

Discover the perfect blend of comfort, care, and coastal beauty at Ocean Heights!

Breath taking beach views – Wake up to the calming sound of the waves.
Private balconies & elegant lounges – Relax in style with panoramic sea views.
Engaging activity room & cinema – Stay entertained and connected.
Therapy & wellness room – Prioritise your well-being with expert care.
Spacious ensuite bedrooms – Your private sanctuary with all the comforts of home.

Whether you're looking for respite, assisted living, or long-term care, you can experience a warm, welcoming environment where every day feels like a retreat.

Contact Reception today to book a tour and experience the ultimate coastal care lifestyle!

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Care Provided by Ocean Heights Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Cosmic Blue Ltd
  • Person in charge
  • Karen Cook (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2020
    • Number of floors: 4

Funding & Fees Guide for Ocean Heights Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300

  • In addition to the fees
    •   Hairdresser, chiropodist, massage
    •   Newspaper delivery
    •   Telephone Line
    •   External trips
    •   Toiletries
    •   Clothing
    •   Private arrangement of physiotherapist and other services not arranged through the NHS.
  • (these prices are only a guideline, please contact Ocean Heights Residential Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Ocean Heights Residential Home Reviews (2)

8.3

Ocean Heights Residential Home has a Review Score of 8.3 (8.325) out of 10, based on 2 reviews in the last 2 years. Over all time Ocean Heights Residential Home has 2 reviews.

Overall Experience

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Review from Joel G (Son of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having little idea of what to expect when visiting a relative who was recently taken into its care, I was immediately struck by Ocean Heights' clean, fresh, contemporary interior. From the reception area to residents' rooms and communal spaces, everything's as bright and polished as a new pin. Hence,
I had no doubt that my relative's contentment and comfort were assured. Accompanying Ocean Heights' delightful interior is its stunning location. The building overlooks a promenade and beach, an area of natural beauty that's a hive of year-round healthy activity. Dog walkers, joggers, strollers and swimmers make a beeline for the area, whatever the weather, meaning Ocean Heights residents can stay connected to the community just by gazing out of a window. The excellence of the care home's offering is completed - most importantly - by its superb staff, each one a model of compassionate professionalism. For visitors and residents alike, Ocean Heights is a five-star experience.

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Review from Rachel W (Daughter of Resident) published on 20 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum found Ocean Heights fabulous. The location is beautiful, she had a sea-view room. The facilities were amazing. She watched a favourite old movie in the cinema (her and a carer pretending not to cry at the sad bits lol). Specific dietary requirements due to diabetes and digestive issues were discussed
with her (I was there but delighted my mum was addressed directly for all her needs, and her dignity maintained which I found very respectful). During our tour, we were very impressed with the hair salon, spa room and the huge and varied gym equipped for all capabilities as far as I could tell. All staff, management, carers, cooking staff and cleaning staff that I met during my visits were lovely, to me and my mum. I'm sorely tempted to book my room now but hopefully won't need it for a while! Many thanks to all from myself and my mum who read this review before I posted and thoroughly agreed.

Reply from Karen Cook, Manager at Ocean Heights Residential Home

Thank you for your amazing review, it was a pleasure to support your mum.


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Current Review Score: 8.3 (8.325)

Overview of Review Score

The Review Score of 8.3 (8.325) out of 10 for Ocean Heights Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Ocean Heights Residential Home is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.325 Points relating to the number of positive Reviews for Ocean Heights Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 2 Positive Reviews ÷ 10 = 0.2

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ocean Heights Residential Home

What types of Care is Ocean Heights Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ocean Heights Residential Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ocean Heights Residential Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Ocean Heights Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ocean Heights Residential Home to the centre of Sheerness?

2.4 mile(s) as the crow flies, distance by road may be significantly further.