Olive Tree House

Chessel Drive, Patchway, Bristol BS34 5BH
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9.7 38 Reviews
  • Olive Tree House, Bristol
Olive Tree House provides residential, nursing and dementia care for the elderly in Charlton Hayes, Bristol, less than a mile away from Cribs Causeway.

Olive Tree House is a state-of-the-art building with all the space and innovative design that you would expect from a nursing and dementia specialist care centre. Olive Tree House has been designed to ensure the lives of the people who live there are as fulfilled as possible.

At Olive Tree House you will find dementia friendly roof gardens, sensory room, IT suite and library, gym and a 1960s themed hair salon. You will also find their innovative Memory Lane featuring “The Concorde” pub, “McCarthy’s” Village store and “Revolver Records”.

Olive Tree House benefits from:

- Beautiful, large bedrooms all presented to the highest standards. Each room has an en-suite shower room

- Attractive sensory roof gardens, with fantastic views of the city. The gardens are being specifically designed to meet the physical, psychological, social and spiritual needs of those who live at Olive Tree House

- Innovative “Memory Lane” reminiscence village featuring a 1960s Pub, Grocery shop and a record shop

- Luxurious Lounges and Dining rooms

- 1960s Hairdressing Salon

- Dementia Friendly environment, including specialist Dementia Nursecall system

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Care Provided by Olive Tree House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Vlad Adam (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Olive Tree House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450

  • Care homes fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.
  • (these prices are only a guideline, please contact Olive Tree House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome any time at Olive Tree House.


  • Parking

  • Private car park available.


Olive Tree House Reviews (38)

Total of 38, showing 1-20
9.7

Olive Tree House has a Review Score of 9.7 (9.702) out of 10, based on 20 reviews in the last 2 years. Over all time Olive Tree House has 38 reviews.

Overall Experience

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Date Published

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Review from Christine A (Wife of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was made very welcome at Olive Tree House, from the start and despite his Dementia he settled well quite quickly. The nursing and care staff were good, they listened to us and acted on any concerns we had.
When the inevitable happened the end of life care was compassionate towards him and
his family.

Reply from Helen Jones, CEO at Olive Tree House

Thank you for taking the time to provide us with a review. We appreciate receiving everyone's feedback but when it is written in the time of loss, it's even more appreciated by us, thank you. I am so sorry for your loss. My colleagues in Olive Tree are marvellous, they're very capable and committed but it is the compassion and warmth that makes it such a lovely place to be. With my best wishes to your family.


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Review from Peter S (Friend of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff very polite and friendly and they look after my mate very well. I also found the place is very clean and tidy and I would recommend it to anybody.

Reply from Helen Jones, CEO at Olive Tree House

Thank you for your review, I am pleased to read you enjoyed your visit, please come again often! Cheers.


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Review from Vernon H (Husband of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in care since March 2024. I have found the carers to be excellent, courteous and very helpful. Activities are very good and pantomime excellent.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for taking the time to provide us with your feedback. I am delighted to read that your assessment of my colleagues on site is so positive. I consider them to be a very committed, capable and compassionate group of people who love what they do. This makes such a difference to a home and brings moments of joy daily for residents and staff alike. My very best wishes to you and your family.


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Review from S H (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Most care was very good, just a shame dad fractured him arm when with you.
On leaving they have not given us any information on dad and where he is at now and any changes in him. Plus I just found out that you have permanently taken him off the doctors he has been with. I was told dad doctors would
change but only on temporary bases, now dad is without doctors until I get to doctors to get form and fill out, but as I don't know doctors you use will have to sort that out.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for taking the time to provide us with your comments. I am concerned about the communication and other items you mention, I will speak with our team on site and ensure you receive information on these matters. I apologise for any inconvenience or worry they may have caused. That is clearly the absolute opposite of what we are endeavouring to achieve for your Father and your family, regards, Helen


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Review from Stephanie J (Granddaughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As you walk into this care home there is such a warm, cosy feeling! The staff are attentive to the residents' needs and are warm and welcoming. The activities team I want to particularly shout out as the activities they offer the residents are above and beyond. I would 100% recommend this care home.

Reply from Helen Jones, CEO at Olive Tree House

Thank you for your feedback. Your description resonated clearly with me, that is exactly what it is like. Our reception team leads the way in their warm welcomes all day every day. The activities team are indeed both energetic and creative. Together with the care and housekeeping teams, they make each household lively and engaged. Apart from being a lovely building, it is this energy and warmth that makes it a great home.


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Review from Kim R (Friend of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now visited my friend at Olive Tree House a few times. The home is warm and bright with a nice atmosphere. Every staff member I have spoken to during my visits is very friendly and nothing seems too much trouble for them when I ask for assistance during my visits.
I really appreciate the way
my friend is being looked after.
Thank you.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for your feedback and may I say how lovely it is that you are remaining in touch with your friend who has moved in with us in Olive Tree? Friendships and family engagement are really important for everyone to live well, it's even more so when living in a care home. Thank you also for your five-star ratings on our service elements. My colleagues at Olive Tree are very warm and caring. They're very capable and love what they do and I think that is what makes the atmosphere nice. I hope you have many happy visits with us, thank you Helen


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Review from Matthew P (Son of Resident) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's arrival at Olive Tree House was a same-day emergency placement and the home could only offer a room on their dementia floor, which Mum didn't suffer. However, all the implications such as being able to lock her door and the noise from other residents were carefully explained to us beforehand.
The staff were very caring and attentive and did what they could to make Mum feel safe and comfortable. Without prompting, when a room became available on a non-dementia floor, Mum was offered a move, which she accepted. The move was once again handled professionally and sensitively, and the staff on her new floor all came to introduce themselves and make Mum feel welcome. Mum spent her final two weeks here, where. Once again the staff were caring and respectful. Throughout Mum's stay, the nursing team too were thoughtful, knowledgeable and caring. Thank you to all for making Mum's last few weeks and her passing as good as it could have been. I have no hesitation in recommending this home.

Reply from Helen Jones, CEO at Olive Tree House

How very kind of you to take the time to give us feedback at your time of loss. I am very sorry for your loss. My colleagues at Olive Tree House are extremely compassionate as well as being highly professional at all times. This compassion is what makes a nursing home feel like home. A place where you are cared for, above and beyond your specific needs. I wish your family all the best for 2025 and again thank you very much for providing us with your comments. Helen


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Review from J S (Daughter of Resident) published on 9 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are all lovely everyone always greets you when you arrive and always take the time to answer any queries or update you if necessary, this is from a cleaner right up to and including management.
Throughout the building, everything is clean and visually appealing.
The only area I would mention,
but appreciate this relies on staff being available, is that regularly there are the same residents sat in the lounge every day with only the TV playing music in the background. I do not know their particular circumstances and I've never seen any visitors for them but feel that they are not being stimulated unless there is an activity going on.

Reply from Helen Jones, CEO at Olive Tree House

HelloThank you very much for providing us with your feedback, it is greatly appreciated. I note your comment re some residents/activity etc. Thank you for sharing that with us, we will review it with our activity staff to make sure everyone is involved and busy (as much as they wish to be of course!). It's very helpful to get the feedback, we will act on it. Best wishes, Helen


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Review from D B (Wife of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Olive Tree House is excellent. They look after my husband very well and the coordinator is brilliant. Well done to her!

Reply from Helen Jones, CEO at Olive Tree House

Hello, thanks for your feedback. I wholeheartedly agree with you, my colleagues at Olive Tree House are terrific! I hope you and your husband enjoy Olive Tree House for many years. With my best wishes.


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Review from Michael M (Son of Resident) published on 19 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found the care, nursing and management staff to be very professional and compassionate. My mother eventually settled in and any little issues were quickly addressed. There seems to be a good staff-to-resident ratio and I feel that Mum is safe in the care of Olive Tree. There are activities most
days and Mum has made some friends which is good.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for your review. I am pleased to read the positive comments about my on-site colleagues. They're very good at what they do because they genuinely enjoy being with the residents and families. They will be as pleased as I am to read your comments, thank you.


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Review from Lawrie J (Son of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On Saturday 27th July a family day was organised in the garden of Olive Tree House.
There was entertainment, food and refreshments provided. It was an excellent afternoon for residents and family, the staff did an excellent job of keeping everyone happy and safe.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for your feedback. It was a lovely day, the staff did a fabulous job and it was wonderful to residents enjoying the day with families. Thanks for sending your comments, we really appreciate it. Cheers


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Review from Helen M (Daughter of Resident) published on 9 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father has received over the past 3 plus years has been fantastic. Nothing is too much trouble. All of them without exception genuinely care about the happiness and well-being of the residents.
When you have to take the decision to put a loved one into care, the worry, stress and anxiety
that comes with it is sometimes overwhelming. I can not thank Olive Tree House enough for taking this stress away from me. Seeing my Father happy, cared for and engaging in activities was such a relief.

Reply from Helen Jones, CEO at Olive Tree House

Thank you so much for your wonderful comments. I am delighted to read how my colleagues in Olive Tree House have supported you and your father. Everyone will take a great deal of joy from reading your review, thank you. With my best wishes.


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Review from A N (Husband of Resident) published on 23 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted in March and I was quite worried concerning her care, however on my first visit I was very impressed with the overall excellence of this facility. The staff are friendly, helpful and above all compassionate. She has a lovely room on the top floor so the views are great! My wife
was in 2 other care homes last year (2023) but their standards were sadly wanting. Since she has been here she has enjoyed working with the staff and enjoying the entertainment provided. Many thanks for your care.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for giving us your feedback. It sounds as if Olive Tree is exactly the right place for your wife! Thank you so much for coming to us. My colleagues at Olive Tree are delightful. The home is a nice space, and as you say, the views on the top floor are lovely. But it all does come down to how the team builds a positive, supportive relationship with your wife. That makes it feel like the right place to be. My best wishes to you both.


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Review from Eira B (Wife of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into the Olive Tree House in November 2023. The support from the management and care team has been excellent. My husband is now beginning to settle down and has been very well looked after by all the staff caring for him. I, myself, have been welcoming warmly when I visit him. I appreciate
all the dedicated care given.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thanks for taking the time to provide your review. I am so pleased to read your husband is settling in and that you're receiving the usual warm Olive Tree welcome and care. My colleagues in Olive Tree House are really caring people who love spending time with the residents and families. This natural warmth and empathy show in the service and care every day. We're very happy to be of service to you and your husband. With my best wishes.


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Review from V P (Wife of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Olive Tree House displayed wonderful compassion over the Christmas period. Making it extremely comforting for my first Christmas without my husband at home.

Reply from Helen Jones, CEO at Olive Tree House

Thank you so much for your review. I am delighted to hear we helped make your first Christmas with us a positive experience. We are here to help you as much as your husband, so don't hesitate to let us know how and when you would like some help or just a cuppa and chat. With my very best wishes.


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Review from Russell J (Son of Resident) published on 27 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted to share my review of the care home that is looking after my father. This is a fantastic home and as a family, we are immensely grateful for the exceptional care provided.
The staff at this care home are truly remarkable, consistently dedicated and compassionate, going above and beyond.
They have formed a genuine bond with Dad, ensuring he is feeling comfortable and loved. Communication with the family has been excellent with updates regarding his care. This care home is a gem, exceeding our expectations. They have made Dad feel nothing is too much trouble. Keep up the good work.

Reply from Helen Jones, CEO at Olive Tree House

Hello,
Thank you very much for taking the time to provide us with your feedback. Whilst we always value receiving feedback from families, such positive information is a delight to receive and boosts everyone's pride and joy in our work, thank you. My colleagues are dedicated and compassionate. They really do care about our residents and that is what makes a happy home. Everyone will be so happy to read your kind words, thank you, Helen.


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Review from Michael B (Resident) published on 28 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering my room for the first time, it had been decorated and smelt fresh. I was made welcome by the manager and members of her staff helped me move in. Once settled in, each member of staff told me what role they played in keeping the care home functioning. I was very impressed and to have 24-hour
care ticks all the boxes and I have made some very good friends indeed.

Reply from Helen Jones, CEO at Olive Tree House

Hello,
What a delightful surprise to read your review, thank you. Your first-hand opinion of our service and home is really important and I am so delighted to read how everyone played their part in giving you a warm welcome home. Thanks so much for taking the time to write to us, best wishes, Helen.


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Review from Edward A (Resident) assisted by family/friend published on 25 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Being in other care homes and assisted living, I find this one to be much better. The care I receive is brilliant, and the carers are all very helpful and friendly. I am really happy here! One comment I have is although the food is lovely, I don't actually eat that much, so I don't want you to think
I am ungrateful - I just don't need that much food.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for your review. I am pleased to read that you find Olive Tree much better than other homes - thank you. Our happy, great team is one big part of why that is so. It means a great deal to us all when a resident kindly contributes some feedback - thank you very much. Warm wishes.


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Review from S M (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Olive Tree House is a lovely and great place for residents. The love and support from the care staff is wonderful. Great person-centred care, great management team. Thank you, staff, for all that you do, most especially during the time of covid, the care was remarkable.

Reply from Helen Jones, CEO at Olive Tree House

Thank you for your review. The resilience, love and care shown by all our colleagues in Olive Tree House and our homes, and the industry in general were exemplary. Not all heroes wear capes! A few years on, we're all still loving what we do, enjoying our residents and our colleagues. We are very grateful for your kind feedback, thank you.


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Review from Sandie W (Daughter of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since June 22. She has had good care with lovely, friendly and caring staff and has settled into her new home very well, making it a pleasurable experience for the family.

Reply from Helen Jones, CEO at Olive Tree House

Hello, thank you for your feedback. I am delighted to read both your ratings and your comments. I completely agree with you about the staff; we have such lovely colleagues in Olive Tree House - they make a difference, don't they? I hope your Mum and your family continue to enjoy your time with us for many happy years. With my best wishes.


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Current Review Score: 9.7 (9.702)

Overview of Review Score

The Review Score of 9.7 (9.702) out of 10 for Olive Tree House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.702 for Olive Tree House is calculated as follows: ( (174 Excellents x 5) + (52 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 235 Ratings = 4.702

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Olive Tree House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jan 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (6)

Vlad

Vlad Adam

Job Title: Registered Manager

Joined: 2021

As the new Manager for Rose Garden Nursing Home and Olive Tree House in Bristol, Vlad brings a wealth of experience and dedication to caring for the elderly. With a background as a nurse and extensive experience in management, his knowledgeable approach and expertise are invaluable, both to residents and his colleagues. Vlad is highly focused on meeting residents’ needs and supporting them fully to ensure the best possible outcomes and the highest quality of life. With a commitment to fostering a positive and joyful environment, he is also known for his sense of humour and his ability to make everyone laugh with his jokes!


Vlad’s vision as a manager is to create a nurturing and supportive atmosphere where residents feel valued, safe, and happy, while continuously reviewing and improving the quality of care provided.


Mutor

Mutor Owusu

Job Title: Deputy Manager

Joined: 2024

Mutor has worked as a nurse in elderly care since moving to the UK from Ghana in 2019. She is passionate about working with older people and is compassionate in his approach to residents seeing it as a privilege to be part of each resident's life. Having worked in nursing homes in Somerset and Bristol, he brings his specialist knowledge to Olive Tree House, particularly in dementia care.


Mutor is committed to his personal and professional development and is always open to learning and taking on whatever challenge is next.


Liz

Liz Upton

Job Title: Activities Coordinator

Joined: 2015

Original, creative and, in her words, “Mad as a box of frogs!”, Liz brings irrepressible warmth, sunshine and laughter to her role as Olive Tree House’s activities coordinator. She’s dedicated to bringing variety, interest and, above all, joy to residents’ daily lives and always looking to come up with new activities whilst sharing a joke and a smile with those around her.


Krupali

Krupali

Job Title: Administrator

Joined: 2022

Krupali is highly experienced in the care sector and looks after the administration for both Olive Tree House and Rose Garden. Krupali’s career started in journalism, but when she moved to the UK in 2010 she started her career in care. Completing her Level 5 in Leadership and Management Krupali has worked in a number of positions including as a home manager. Kruplai says she feels very lucky to work in the care sector and the wonderful teams at the homes, who are all united sharing the same values of passion, dedication and respect.


Outside of work Krupali loves travelling, reading, listening to music and trying out cooking new cuisines.


Amanda

Amanda Porcel

Job Title: Regional Manager - Western Region

Joined: 2015

Amanda brings 40 years of working experience in social care to her role as Regional Manager for the Western Region of Allegra Care. Amanda has been a Registered Manager at both Olive Tree House and Rose Garden since they opened over 8 years ago. Very much a people person, she’s dedicated to helping others and passionate about elderly care and the difference it can make to people’s quality of life. From training and mentoring colleagues to building strong working relationships with healthcare professionals in the local community, it’s a positive outlook that also benefits her working relationships.


Catherine

Catherine Crawshaw

Job Title: Regional Resident Liaison Manager – Western Region

Joined: 2024

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.


Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations. Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.


Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!


Frequently Asked Questions about Olive Tree House

What types of Care is Olive Tree House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Olive Tree House provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Olive Tree House have?

There are 65 Single Rooms.

What are the Facilities & Services at Olive Tree House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Olive Tree House to the centre of Bristol?

5.2 mile(s) as the crow flies, distance by road may be significantly further.