At Danforth Care Homes, One Inclusive Fee Covers It All
Choosing the right care home for yourself or a loved one is a big decision, and we’re here to make it simpler. At Danforth Care Homes, we pride ourselves on offering one inclusive fee across all our homes. This means no unexpected costs or additional fees—ever.
Here’s what’s included:
All Levels of Care: Whether needs change over time, our comprehensive care ensures residents always receive the right level of support.
Accommodation: A comfortable, private room to call home.
Nutritious Meals: Delicious, chef-prepared meals tailored to residents' preferences and dietary needs.
Lifestyle Activities: Daily activities and events organized by our dedicated in-house lifestyle team, designed to engage, entertain, and enrich.
Weekly Services: Visits from a professional hairdresser and chiropodist are part of our commitment to residents’ well-being.
Our all-inclusive approach ensures peace of mind for residents and their families, so they can focus on what truly matters—quality time together.
Visitors are welcome at all times, including meal times and special events.
Onsite Private Car Park
Orchard Manor has a Review Score of 9.9 (9.867) out of 10, based on 23 reviews in the last 2 years. Over all time Orchard Manor has 23 reviews.
Review from Wendy B (Daughter of Resident) published on 17 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Orchard Manor
Thank you for your fantastic review. The whole team at Orchard Manor all pride themselves on delivering outstanding care along with a variety of activities for both residents and their loved ones to join in with.
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Review from L H (Respite Resident) published on 5 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Orchard Manor
Thank you for your review and your feedback around the meal time experience. We take all feedback on board and we will look forward to welcoming you back in the near future.
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Review from K W (Daughter of Resident) published on 19 January 2024
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Orchard Manor
Thank you for your wonderful review; we are so pleased Mum has settled in so well and is enjoying all Orchard Manor has to offer; the staff really pride themselves on delivering person-centred care, and your review confirms the fantastic work the whole team do. I will ensure your feedback is shared with the team at Orchard Manor. Thank you.
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The Review Score of 9.9 (9.867) out of 10 for Orchard Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.867 for Orchard Manor is calculated as follows: ( (239 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 271 Ratings = 4.867
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Orchard Manor is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Home Manager
Joined: 2023
My name is Jamila Faerber and I am delighted to be opening Danforth Care Homes newest addition to the group. I have had the privilege of working in care for the past 18 years, 10 of those as a registered manager. I’m proud to say that my previous home was rated Outstanding by the Care Quality Commission. I have dedicated my life to caring for people.
I truly believe that life does not stop once you reach a certain age nor does it stop because you move into a care home. My wonderful team and I are determined to enhance the quality of life our resident’s lead. We are passionate about delivering personalised and dignified care which we will ensure is resident led. In addition to our luxury facilities and seasonal menus, one of our other main focuses will be our activity programme.
Through consultation with our residents, we will tailor our activities to their suggestions and choices. Our activities will include a wide variety to choose from including Zumba, musical entertainment, knit and natter and gardening clubs, baking in addition to more formal events including cheese and wine evenings and visiting speakers. There is nothing that will hold us back from ensuring our residents enjoy their lives.
Job Title: Care Manager
Joined: 2023
My name is Ubaida Lukeman, Care Manager at Orchard Manor Care home. A dedicated and compassionate with a rich background in the field of caregiving. I hold diplomas in health and social, Dementia care, Common health conditions, Mental Health care and a few other related programmes. With a genuine passion for improving the lives of the elderly and enriching the care home experience, with years of valuable skills and experience with over eight years working in various capacities within the care homes, my roles have ranged from carer, Team Leader and recently Care Manager.
I believe in the power of empathy to build strong connections with residents, fostering a sense of trust and comfort within the care home.
My mission is to contribute my skills, knowledge and dedication to elevate the care home experience for residents and their families by advocating for person-centred care and promoting a culture of empathy and respect. I strive to create an environment where residents find comfort and joy.
At Orchard Manor, we excel in fostering a collaborative environment, ensuring the safety of residents is our priority.
