Overstone House

Ouiston Way, Overstone, Northampton NN6 0FU
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9.9 34 Reviews
  • Overstone House, Northampton
Overstone House is a state of the art care home. It has been purpose built to offer a lovely environment whilst providing the latest supportive technology. The home is welcoming new residents for respite, convalescence care as well as permanent care.

Providing friendly and comfortable residential and dementia care for up to 66 residents in bedrooms, each benefitting from an en suite wet room, facilities include comfortable living spaces, a coffee area and even a cinema room.

At Overstone House, residents are at the heart of everything the care team does. They take the time to get to know residents personally, allowing them to design care plans that cater for their individual requirements and preferences, and keep on top of their needs as they change over time.

Overstone House is operated by Anchor. Anchor is the largest not-for-profit provider of housing and care to older people throughout England with more than 60 years of experience in the sector.

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Care Provided by Overstone House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Eastwood (Manager)
  • Admission Criteria
    • Please contact Overstone House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Overstone House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,375

  • Fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Overstone House directly for more information regarding our fees.
  • (these prices are only a guideline, please contact Overstone House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Overstone House.


  • Parking

  • Onsite parking is available, including disabled spaces.


Overstone House Reviews (34)

Total of 34, showing 1-20
9.9

Overstone House has a Review Score of 9.9 (9.866) out of 10, based on 32 reviews in the last 2 years. Over all time Overstone House has 34 reviews.

Overall Experience

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Review from T W (Daughter of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved in here in January 2024. We did not need to look anywhere else it felt right the moment we walked through the door. A wonderful warm atmosphere welcomes you into this modern spacious home. The care given by all members of staff and even 'behind the scenes' staff is far beyond what you expect.
Mum described it as 'like being in a hotel being looked after by family'. She enjoyed the laughter and fun during her time here. It put us at ease knowing she was happy here. In her final days in December 2024, Mum and all the family were surrounded by love care and compassion from all the staff and could not be faulted.
The coffee and cake offered is always a treat.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are pleased that you rate our home as excellent in all areas. We really appreciate your wonderful feedback, which I will ensure our team see. Please accept our condolences again on the sad loss of your Mum, she is very much missed. We're glad that she was very happy to live with us. We aim to provide the warmest welcome and the best support for our residents and their loved ones from the first visit. We're proud of our lovely environment, a wide range of activities and home-cooked menus.


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Review from John M (Respite Resident) assisted by family/friend published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, attention good, didn't need too much care but could get it if needed, I was here for respite. Staff were all pleasant, food was good.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are pleased that you rate our overall experience as excellent. We appreciate your feedback regarding our team, which I will pass on. It's good to know that you enjoyed your respite stay with us and we hope to welcome you again. We aim to provide the best care at Overstone House and we are always happy to receive feedback to ensure all aspects of day to day life are as our residents and their loved ones wish.


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Review from Anthony L (Nephew of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at the home during December in my aunties last days was exemplary. She was treated with much love and dignity as were all the relatives that visited her at the home.
She passed away in a safe, happy environment with all the family around her.
She had been a resident for 18 months and had
been very happy at Overstone House, the staff were very caring and loved having her around.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are pleased that you rate our home as excellent in all areas. Thank you for your kind comments regarding our team, which I will circulate. Please accept our condolences again on the sad loss of your Auntie, she is missed by everyone at Overstone House. We're glad that she was very happy to live with us. It was our pleasure to care for her and support her loved ones.


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Review from Bryan A (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother passed away peacefully on December 18th at Overstone House. The care she received in the 19 months she was at the home was exemplary. The attention to detail awarded to mum was above and beyond our expectations. When it was obvious mums time was coming to an end the love and dedication from
the whole team was very much felt and appreciated by the family. We cannot thank them enough for all they have done.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are pleased that you rate our care/support as excellent. Your lovely feedback is really appreciated and I will pass this on to all colleagues at Overstone House. We were sad to lose your Mother and again offer our condolences to you and your family. Our team remember her fondly. We know that sometimes little details contribute to excellent care and aim to support all our residents as individuals. We're proud to support our residents and their loved ones with tailored care that respects their wishes.


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Review from Nigel S (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and Dad spent their last few months at Overstone House, having moved from Leicester to be close to us. Others have spoken about the excellent facilities already, but what shines the most are the team of carers. They became so much more than that. They became not only Mum and Dad's extended family,
but ours as well. We felt as cared for, and as looked after as Mum and Dad. Especially in their last days. We cannot thank our extended family enough.

Reply from Karen Eastwood, Home Manager at Overstone House

Thank you for taking the time to review Overstone House. I am so happy to hear you rate your Overall Experience with us as Excellent. Our priority is our care, not only towards our residents but also their loved ones. I am so delighted to hear you class us as extended family, as we feel the same way towards our residents and families, and we sincerely hope you stay in touch and know our doors will always be open for you, to come and visit anytime. It was our pleasure having both mum and dad stay with us and both are greatly missed. Please let me know if you need my support with anything at such a sad time.


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Review from B R (Friend of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friends are a married couple and were both classed as bed-bound when admitted last September. The man is now back to normal physically and the woman is walking with carer assistance. The care they are receiving is amazing. I hope a new activities person will be appointed soon as that used to be brilliant.
They are still receiving visits from the dog, entertainers, florist etc.

Reply from Karen Eastwood, Home Manager at Overstone House

Thank you for taking the time to review Overstone House. We are pleased to hear that you rate your overall experience with us as excellent. I will pass on your kind comments to the rest of the team. I am so happy to hear that your friends have shown such great improvement in our care. We have now recruited a new activities coordinator and are very excited for to bring lots of fun new activities to the home. If you have any recommendations that would benefit our residents or would like to discuss anything with me. Please feel free to pop by.


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Review from Stephen N (Son of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident since January 2024. The day we looked around with mum, myself and my sister, thought that Overstone House is like a hotel for the elderly. The staff are caring and compassionate, and nothing is too much trouble. Communication is excellent and we know that should there be a problem,
we would be contacted straight away. Mum loves to chat with the other residents or the staff who make time to talk to her.
Anyone looking for a care home for their relative, in my opinion, would struggle to find a better one than Overstone House.

Reply from Karen Eastwood, Manager at Overstone House

Thank you for taking the time to review Overstone House and we are very pleased you rate our overall experience as excellent. We appreciate your lovely comments regarding our team, and I will ensure they are aware of this feedback. Its wonderful to know that your mum is enjoying the company of our colleagues and other residents and that she is happy living at Overstone House.


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Review from Alison O (Daughter of Resident) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident here for just over two months. From day one, all of the staff went out of their way to help her feel comfortable as she settled in, and she was encouraged to join in with the many activities whenever she felt well enough to do so.
As visitors, we were always greeted warmly
and offered compassion and refreshments. Every member of the care team showed great empathy and kindness to all of us.
The end-of-life care that was offered to my mother was exceptional in every aspect, and we are very pleased that we chose Overstone House.

Reply from Vicky Brown, Home Manager at Overstone House

Thank you for your kind words; we are pleased to hear that you were happy with the care and compassion that Mum received. I am very proud of my team and their dedication to not just our wonderful residents but also to their families. I shall share this review with them.


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Review from Delia B (Daughter of Resident) published on 16 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum joined Overstone in October last year after a 2-week respite visit. She couldn't wait to go back. The reason it is called a care home is simply because every single member of staff cares so deeply about the welfare and happiness of the residents. As a family, we have been overwhelmed with the care,
dignity and individualised attention Mum has received. From everyday activities to helping her get ready for an important family event, the staff have gone above and beyond what we could have imagined. Communication has been excellent and allowed us as a family to concentrate on spending quality time with Mum rather than having to worry about her every day. Every visitor has commented on how wonderful the environment is and how welcoming the staff have been. We would recommend Overstone House to anyone looking for the highest quality of care for a relative.

Reply from Vicky Brown, Home Manager at Overstone House

Thank you for your kind words. I am so proud of my team and the dedication they demonstrate towards everyone who lives here at Overstone. I shall share your feedback with them; I know they will be as happy to read it as I am.


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Review from Matty J (Grandson of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always friendly and welcoming. Atmosphere is always great. The residents seem well looked after.

Reply from Vicky Brown, Home Manager at Overstone House

Thank you so much for your lovely feedback. I am very proud of my team and it is great to hear that you are impressed with their standards of care. I shall share your kind words with them.


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Review from H J (Son of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every visit to see my father, the staff are extremely courteous and polite and friendly. Whilst visiting we are offered refreshments and privacy. It is always a friendly atmosphere and I know my father likes it here.

Reply from Vicky Brown, Home Manager at Overstone House

Thank you so much for taking the time to review Overstone House, I am delighted to hear that you are so happy with the care that we provide and it's great to know that your father likes it here, we like having him here.


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Review from Elaine G (Daughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Overstone House for over six months, and I am delighted at the level of care, support and dignity she is continually shown. She has really come out of her shell and joins in with many of the varied and interesting activities on offer. It is wonderful to see Mum smiling and
enjoying herself, and when the family visit, we are made to feel extremely welcome by all the staff. I am so pleased that we chose Overstone House - Mum is incredibly well looked after and is thriving in the wonderful surroundings. I cannot thank all the staff enough for the ongoing care, attention and kindness they show her.

Reply from Vicky Brown, Home Manager at Overstone House

Thank you so much for your kind words; my team are so dedicated to our residents and their families, and it is wonderful to have that dedication acknowledged in such a kind and thoughtful way. I shall share your review with the team; this will make them smile.


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Review from R J (Stepdaughter of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad went into respite here in August 2023 to give my mum a rest. I took her away to the seaside and she loved the break. At Overstone House the were wonderful. Special mention to two members of staff who were wonderful with him, they are very caring and friendly people.
Would love to have the
opportunity of him being here permanently when the time is right.

Reply from Vicky Brown, Home Manager at Overstone House

Thank you for your wonderful review of our home, we are delighted to hear that you would consider us to care for your stepdad in the future and to hear that you think so highly of the team.


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Review from Charlotte D R (Granddaughter of Resident) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Overstone House enough. The level of care and attention the staff provide to the residents is above and beyond. The staff are friendly, patient and always attentive as well as welcoming to visitors. They have a range of activities for the residents to do and always encourage the residents
to take part. My gran loves the regular haircuts and having her nails painted.
The care home itself is well maintained with a lovely outside space and gardens. When I leave, I feel content knowing how well my Gran is looked after and that’s all you could ask for.

Reply from Lisa Galloway, Home Manager at Overstone House

Thank you so much for your wonderful words. We really do appreciate you taking the time to share your feedback. I know that my team will be delighted with your comments.


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Review from N H (Friend of Resident) published on 26 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having made several visits to see a friend, the home seems to be very efficient and well-staffed for the residents. Being a new build, all facilities seem first-class. My experience on the first visit was of very helpful staff to see my friend who had only been in the home seven days.
First impressions
of the home and staff were extremely good.

Reply from Lisa Galloway, Home Manager at Overstone House

Thank you so much for taking the time to share your feedback. We are delighted to hear that you were impressed with our home.


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Review from Pauline F (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has dementia, stayed at Overstone House for some respite care. What a fabulous place! They looked after her so well and I know she really enjoyed herself. It was her birthday while she was there and she was thoroughly spoiled - the chef baked her a special cake and she was treated like a
queen!


Mum even joined in some of the activities while she was there, which was wonderful to see, as she’s usually quite shy. When it came time to bring her home, she was sad to leave.


The staff are simply fantastic - nothing was ever too much trouble and Mum was treated with so much care and compassion. We were a bit nervous about Mum going into respite care for the first time, but we needn’t have worried - and we wouldn’t hesitate to call on Overstone House again if we needed them.


Reply from Lisa Galloway, Home Manager at Overstone House

Thank you so much for taking the time to review our home. Your kind comments are very much appreciated, we are delighted to hear how happy your were with the service provided.


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Review from Jay J (Grandson of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really nice facilities and the staff are very friendly and welcoming. We are really pleased with our choice as Nan is happy.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you so much for taking the time to share your feedback, we are delighted to hear that both you and Nan are happy with our service here at Overstone House.


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Review from Sarah E (Niece of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, what a fantastic place and people! From the minute you walk in, to going to see my uncle and leaving I received such a warm welcome. The residents are treated with such care, as if they are their own family. Also just blown away with all the smiles, help, friendly chat which allowed me to enjoy
my visit to see my uncle. I was very impressed with the building, furnishing and car park. Highly recommended. Well done.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you so much for this wonderful feedback. I shall pass your comments on to my team.


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Review from F B (Daughter of Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came to stay for respite care, he was unsettled and worried but the staff have been wonderful. They reassured him and he is settling well. As a family, we are confident he is in a safe and nurturing place and will thrive mentally and physically.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you so much for your feedback. Your father is settling in very well, we are delighted to hear that you think so too.


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Review from Claire W (Daughter of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent from the very first visit to the care and attention from all staff for my mum. Everyone has been kind and helpful to both my mum and our family.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for taking the time to leave a review for Overstone House - we really appreciate it. It's great to know that you've felt your mum has received great care and attention from all staff, as well as your family. We're glad to have your mum with us and hope you will get in touch if there is ever anything we can help with.


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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Overstone House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Overstone House is calculated as follows: ( (329 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 373 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Overstone House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for residential and residential dementia care. Please contact Overstone House directly for further details.


Awards / Recognitions (2)

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Meet the Team (3)

Karen

Karen Eastwood

Job Title: Home Manager

Joined: 2024

I started my career in sales and customer service positions in various settings. I gained a lot of experience in customer relations which led me to train in floristry and start my own business in Greece.
15 years ago, I changed career completely, working as a community home carer in Norfolk. Following this I moved to Northampton and became a rehab support worker in acquired brain injury, at this point I knew that I’d found my passion in care and determined to progress my career in this area. I went back to university and trained as a nurse, I returned to practice and gained knowledge and experience, progressing from junior to senior management, and finally taking up the role of registered home manager.
If I’m honest, I started working in care purely for the convenience of childcare and working hours; I am a naturally caring person and with family commitments to consider, this seemed like the perfect job for me. It didn’t take long to realise that this was where I wanted to be, working in care gave me the opportunity to make a difference, which gave me great satisfaction. My role has changed significantly over the years, but I still get that same satisfaction everyday making a difference to the lives of my residents and their families. I love getting to know my residents and what they need to ensure this happens.
I have very high standards and expect the same from my team. I plan to make Overstone House the best residential care home in the area. I strongly believe everyone is different and unique and should be treated accordingly by offering the best standards of person-centred care.
When I'm not working, I like to unwind by spending time outdoors exploring new places, especially if there are mountain views and waterfalls. My passion for hiking, cycling, climbing, and kayaking has led me to discover new places and new adventures.


Jacqui

Jacqui Kemp

Job Title: Administrator

Joined: 2022

I have experience within healthcare for over 20 years and have enjoyed most roles including registered manager. I have a good understanding of good care principles and the ability to show empathy and warmth.


I enjoy knitting in my own time and have featured in local papers due to this hobby. I also enjoy spending time with my grandchildren.


Alexandra

Alexandra Neagu

Job Title: Deputy Manager

Joined: 2022

Alexandra has been working in the care industry for over 8 years when she began her career in housekeeping, quickly moving across into care when she secured a job as a care assistant. Alexandra began her career with Anchor at our sister home, Glenvale Park where she worked her way up to deputy, eventually transferring across to us here at Overstone, where she took on the role of deputy manager.


Alexandra always wanted to work in the caring industry, initially, she wanted to be a nurse or a paramedic, however as Alex worked her way up through the ranks she very quickly realised that she had found her vocation in care.


When Alex is not here at Overstone House, caring for our residents and supporting our team, she loves to spend time cooking and baking, and spending time with her family. Alex has a husband and one son, and enjoying quality time with them is extremely important to her.


Frequently Asked Questions about Overstone House

What types of Care is Overstone House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Overstone House provide?

Palliative Care, Convalescent Care, Physiotherapy & End of Life Care are other types of care provided.

How many Rooms does Overstone House have?

There are 66 Single Rooms.

What are the Facilities & Services at Overstone House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Overstone House to the centre of Northampton?

3.7 mile(s) as the crow flies, distance by road may be significantly further.