Overstone House

Ouiston Way, Overstone, Northampton NN6 0FU
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9.9 34 Reviews
  • Overstone House, Northampton
Overstone House is a state of the art care home. It has been purpose built to offer a lovely environment whilst providing the latest supportive technology. The home is welcoming new residents for respite, convalescence care as well as permanent care.

Providing friendly and comfortable residential and dementia care for up to 66 residents in bedrooms, each benefitting from an en suite wet room, facilities include comfortable living spaces, a coffee area and even a cinema room.

At Overstone House, residents are at the heart of everything the care team does. They take the time to get to know residents personally, allowing them to design care plans that cater for their individual requirements and preferences, and keep on top of their needs as they change over time.

Overstone House is operated by Anchor. Anchor is the largest not-for-profit provider of housing and care to older people throughout England with more than 60 years of experience in the sector.

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Care Provided by Overstone House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Karen Eastwood (Manager)
  • Admission Criteria
    • Please contact Overstone House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Overstone House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,275
    • Self-Funded Residential Dementia Care from £1,275
    • RESPITE Self-Funded Residential Care from £1,375
    • RESPITE Self-Funded Residential Dementia Care from £1,375

  • Fees include all care and facilities plus extras such as hairdressing, chiropody and trips. Please contact Overstone House directly for more information regarding our fees.
  • (these prices are only a guideline, please contact Overstone House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Overstone House.


  • Parking

  • Onsite parking is available, including disabled spaces.


Overstone House Reviews (34)

Total of 34, showing 21-34
9.9

Overstone House has a Review Score of 9.9 (9.866) out of 10, based on 32 reviews in the last 2 years. Over all time Overstone House has 34 reviews.

Overall Experience

  • 32
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Review from Andrew W (Grandson of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provision. My grandmother has been with you since 8th June and is settling in really well. All the staff are lovely, and the care is first class. Cannot fault the care being received. Thank you.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for your review; we appreciate your kind words.


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Review from Debbie K (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overstone House staff are kind, considerate and welcoming. They have made it a home for my mum, and we cannot thank them enough.

Reply from Emma Hopper, Home Manager at Overstone House

Thank your review; we are so glad your mum has settled.


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Review from E K (Son of Resident) published on 7 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After a shaky start, with her falling over on numerous occasions and a price hike after only a couple of months, which was not, in our opinion, the correct thing to do. We should have been informed of this from the start. Nothing things seem to have settled down, and she seems happy, which is the most
important factor.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for your review; we are happy to discuss any concerns you may have but, nevertheless, are glad your mum has settled with us.


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Review from Neil S (Son of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are incredibly patient and understanding of my mother, her needs and her care requirements. She is settling in well and interacting with people, which she has always struggled with. Everyone is very professional, and her dignity is always a priority. I cannot express my gratitude to everyone for
this.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you so much for taking the time to review our home; we are happy to know that you are pleased with the care that we provide. I shall pass your kind words on to my team.


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Review from G M (Granddaughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care. The facilities are lovely. The home is clean, fresh and inviting, also homely.
Meals are home-cooked and have a nice selection, and the food is plentiful.
Visitors are welcomed, and residents look well cared for and appear happy.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for taking the time to review Overstone House; we are delighted to receive such glowing feedback.


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Review from L S (Daughter of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We really enjoyed visiting our relative at Overstone House. I was clean, bright and warm. The staff were amazing, kind and welcoming and couldn't do enough to help. We will miss visiting there.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for this review; we really appreciate your kind words.


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Review from Wendy S (Daughter of Resident) published on 6 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t fault the care they provide. The carers are kind and thoughtful and have respect for the residents.
The staff are always happy, and nothing is too much trouble.
I would say the only thing is that my dad wears a sheath, and a lot of the staff don’t have any experience dealing with them, so
in-house training with these would be beneficial to residents and carers.
I am disappointed that the fees are going up as we were not expecting an increase until Dad had been a resident for a year.
Thank you all for making Dad and my family welcome - keep up the good work.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for your review. I want to reassure you; all our staff have had the training to make sure we are well equipped to deal with our resident's needs. We are so glad you trust Overstone House, and we will continue to keep up the good work.


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Review from A A (Daughter of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for over four months now and has received wonderful care and attention from the staff. They are kind and friendly and would do anything for my father.
I would have no hesitation in recommending the home.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for your review; we really appreciate it. I will pass on your kind comments to the staff.


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Review from J K (Niece of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overstone House is beautifully presented. The facilities in the rooms are of a very good standard. The staff are kind and approachable. My auntie has received very good care with a level of patience and understanding which has enabled her to settle.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for your review. We are so glad you are happy with the service we offer. I will pass on your kind words to our team.


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Review from Christopher J (Son of Resident) published on 4 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Overstone for about a month or so. It is a lovely new building and very open to visitors, either family or friends.
We were very worried that Dad would not settle as he never wanted to leave his home of 70 years.
We are very happy that he has accepted where he is now and is being looked
after by a team of wonderful caring people.
It is always lovely to visit him, and there are no restrictions. Our daughters and their families enjoy visiting too.
Dad has put on weight since coming, and despite his condition, seems very happy where he is now.
Well done to all the staff.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for this review; we really appreciate your kind words. We are so happy your dad has settled with us and that you are happy with the service we provide.


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Review from Gurol H (Father-in-law of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been here for three months now. I can say the staff are great and very caring, and the home is very clean and welcoming. A big thanks to everyone for the great work they do. If you're looking for your loved one for a care home, give this a look.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for this review and your kind words. We really appreciate your feedback, and I look forward to telling the staff.


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Review from Shirley F (Wife of Resident) published on 22 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place and very kind staff.
Cannot fault it in any way.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for taking the time to write this review. We really appreciate your feedback.


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Review from Ros P (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first time I stepped through the doors of Overstone House, I felt trust in the staff and in the environment - that they would provide what my father needed. The fact that it is a new home and pristine in every way added to my confidence. My father came to the home, not knowing it was his
forever home, but from his last day and night was "at home", enjoying the attention and interaction with carers. Your policy of allowing visitors at any time is a tremendous asset. My father's visitors have also commented on how well my father is and how lovely they have found both home, staff and environment. Thank you all.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you for taking the time to review our home. We are so glad you trust us and feel your father is getting the best care possible.


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Review from Samantha H (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Overstone House after being in respite and then being admitted to the hospital. The assessments carried out by Overstone were done thoroughly and quickly due to my mum being discharged from the hospital, and we (the family) were able to get Mum's room looking homely with her ornaments
and clothes etc. The staff welcomed my mum with open arms and have been very patient, respectful and supportive of Mum since she moved in. They are all so friendly and approachable with both Mum and all our family. I feel so reassured Mum is being looked after so well.

Reply from Emma Hopper, Home Manager at Overstone House

Thank you so much for sharing your experience of Overstone House with us. I am delighted to hear that you are reassured and that you are happy with the care provided for Mum.


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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Overstone House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Overstone House is calculated as follows: ( (329 Excellents x 5) + (38 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 373 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Overstone House is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 32 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for residential and residential dementia care. Please contact Overstone House directly for further details.


Awards / Recognitions (2)

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Meet the Team (3)

Karen

Karen Eastwood

Job Title: Home Manager

Joined: 2024

I started my career in sales and customer service positions in various settings. I gained a lot of experience in customer relations which led me to train in floristry and start my own business in Greece.
15 years ago, I changed career completely, working as a community home carer in Norfolk. Following this I moved to Northampton and became a rehab support worker in acquired brain injury, at this point I knew that I’d found my passion in care and determined to progress my career in this area. I went back to university and trained as a nurse, I returned to practice and gained knowledge and experience, progressing from junior to senior management, and finally taking up the role of registered home manager.
If I’m honest, I started working in care purely for the convenience of childcare and working hours; I am a naturally caring person and with family commitments to consider, this seemed like the perfect job for me. It didn’t take long to realise that this was where I wanted to be, working in care gave me the opportunity to make a difference, which gave me great satisfaction. My role has changed significantly over the years, but I still get that same satisfaction everyday making a difference to the lives of my residents and their families. I love getting to know my residents and what they need to ensure this happens.
I have very high standards and expect the same from my team. I plan to make Overstone House the best residential care home in the area. I strongly believe everyone is different and unique and should be treated accordingly by offering the best standards of person-centred care.
When I'm not working, I like to unwind by spending time outdoors exploring new places, especially if there are mountain views and waterfalls. My passion for hiking, cycling, climbing, and kayaking has led me to discover new places and new adventures.


Jacqui

Jacqui Kemp

Job Title: Administrator

Joined: 2022

I have experience within healthcare for over 20 years and have enjoyed most roles including registered manager. I have a good understanding of good care principles and the ability to show empathy and warmth.


I enjoy knitting in my own time and have featured in local papers due to this hobby. I also enjoy spending time with my grandchildren.


Alexandra

Alexandra Neagu

Job Title: Deputy Manager

Joined: 2022

Alexandra has been working in the care industry for over 8 years when she began her career in housekeeping, quickly moving across into care when she secured a job as a care assistant. Alexandra began her career with Anchor at our sister home, Glenvale Park where she worked her way up to deputy, eventually transferring across to us here at Overstone, where she took on the role of deputy manager.


Alexandra always wanted to work in the caring industry, initially, she wanted to be a nurse or a paramedic, however as Alex worked her way up through the ranks she very quickly realised that she had found her vocation in care.


When Alex is not here at Overstone House, caring for our residents and supporting our team, she loves to spend time cooking and baking, and spending time with her family. Alex has a husband and one son, and enjoying quality time with them is extremely important to her.