We have a range of rooms to suit personal choices and funding streams. Rooms can be viewed with the Manager during your tour and fees discussed and agreed upon prior to your loved one coming to live at Park Manor.
Visiting policy with no restrictions. Loved ones and yourself dictate the visiting hours which suit you. Welcome young and old and never turn away a well behaved pet.
Parking for visitors is free and on site. Clearly signposted "Visitors"
Park Manor Care Home has a Review Score of 8.3 (8.256) out of 10, based on 2 reviews in the last 2 years. Over all time Park Manor Care Home has 2 reviews.
Review from Nicky Y (Daughter of Resident) published on 7 April 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Kim Harding, General Manager at Park Manor Care Home
Thank you for your wonderful review, I and the team appreciate you taking the time to share your thoughts and feedback regarding the care that your father received at Park Manor. Your father was a truly extraordinary gentleman and it was a joy to have him join us at Park Manor as our very first resident. We will never forget him, he will always have a place in our hearts and remembered with love and his truly wonderful family. I will share your thoughts and comments with the team as they will be delighted to receive such positive feedback and that you valued their hard work and commitment to ensure that your Father was happy at Park Manor.
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Treated with Dignity
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Review from Juliet D (Wife of Resident) published on 28 March 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Kim Harding, General Manager at Park Manor Care Home
Thank you for your wonderful and positive review. I am so glad that your husband has settled well at Park Manor, it has certainly been lovely to have the opportunity to get to know him and build positive relationships, not just with him but his supportive family also. Your comments and feedback will be appreciated by all of the team at Park Manor and I shall certainly share this with them. Thank you once again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.3 (8.256) out of 10 for Park Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.909 for Park Manor Care Home is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) ) ÷ 22 Ratings = 4.909
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.347 Points relating to the number of positive Reviews for Park Manor Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 2 Positive Reviews ÷ 9 = 0.222
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I have worked in the care sector for over 35 years in a variety of roles. I have been managing care homes for the past 25 years. My long career within the care sector has enabled me to develop professionally and obtain adult social care and management qualifications which has provided me with the knowledge and skills necessary to support residents and staff teams.
I am honoured to hold the role as General Manager at Park Manor and to have the privilege to work in such a wonderful home with a dedicated team. My focus is to ensure that residents live well within a happy and safe environment. I and all the team adopt a whole home approach to achieve successful outcomes for all and embed Manor Life’s philosophy that every resident should enjoy life to the full.
Job Title: Clinical Lead
Joined: 2024
I am Emma the Clinical Lead for Park Manor; I became a nurse because it is in my nature to want to help and care for people. But I also wanted to give back to my community and elevate standards of care.
I have a background in acute medicine and Dementia care and have worked in Nursing homes for 5 years and I truly love my job.
I am lucky to lead a team of such dedicated professionals at Park Manor and we all have the shared goal to provide exceptional person-centred care in this beautiful setting.
I am happy go lucky person, who always looks at life in a positive way and I am always here if you have a question or even if you just need a friendly ear.
Job Title: Receptionist
Joined: 2024
I am a local person and was born in Poole. I have worked as a receptionist for over 20 years. I am excited to be working at Park Manor and gaining the post of receptionist this is a brand-new chapter for me and working and being part of the wonderful team here. I also have a British shorthair cat called Audrey I adore her and she makes me smile.
Job Title: Well-being Lead
Joined: 2024
Hi, I'm Nat, I am the Activities Manager at Park Manor. My previous experience is in art and I studied at Bournemouth University. I previously worked as an Activity Team Leader within my previous home within the local area. I'm passionate about creating enriching experiences that promote mindfulness, well-being, and creativity. I design activities that foster connection and personal growth, aiming to cultivate a positive environment that enhances the lives of our residents.
Job Title: Senior Nurse
Joined: 2024
My name is Louise, I am the Senior Nurse at Park Manor. I have been in the care profession since 2005 and a qualified Nurse since 2009. My main background has been in hospital-based care, but I decided to challenge myself and work in the private sector. I love my job, care for others and gain a lot of job satisfaction in making my residents smile. I love animals, colouring diamond art and cooking in my spare time.
Job Title: Lead Administrator
Joined: 2024
My name is Jenni, and I am the Lead Administrator at Park Manor. Over the past three years, I have gained valuable experience working as an Administrative Assistant at a luxury care home, as well as with Dorset Council in a team dedicated to facilitating patient transitions from hospitals. Initially, I had reservations about entering the care sector, but I quickly discovered my passion for it and loved being part of a team that is there to care.
Joining Park Manor has been an exciting time, and I am eager to witness the beginnings of our journey and to help create a wonderful home for our residents. I believe a care home should embody the warmth of a family atmosphere, where both the team and residents feel like one big family. I eagerly anticipate welcoming all our new residents.
Job Title: Head of Housekeeping
Joined: 2025
My name is Teresa, Head Housekeeper at Park Manor. I have worked in the hospitality sector for 25 years, and I have to say cleaning is my passion.
I enjoy making things looking sparkling clean. Having the opportunity to hold the role of Head Housekeeper at Park Manor has given me an exciting opportunity to teach and guide my team so they can build on the skills I have acquired over the years of working in care homes, and holiday environments.
It is important to me that residents living in Park Manor have a high standard of domestic services to ensure that their day-to-day needs are met.
Job Title: Maintenance Manager
Joined: 2025
My name is Martyn, I am the Maintenance Manager at Park Manor. I have many years of maintenance experience, ranging from being a site manager of a junior school in the local area for many years prior to moving to the hospitality industry and joining a maintenance team of a luxury 5-star hotel in Hampshire.
Park Manor is a lovely building, and I am committed to ensuring that the residents’ beautiful home is maintained.
