Park View Care Home with Nursing

539 Lytham Rd, Blackpool FY4 1RA
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9.7 19 Reviews
  • Park View Care Home with Nursing, Blackpool
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Care Provided by Park View Care Home with Nursing

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 44 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment

Good to Know

  • Person in charge
  • Sonia Smith (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (44)

Funding & Fees Guide for Park View Care Home with Nursing

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £750
    • Self-Funded Residential Dementia Care from £850
    • Self-Funded Nursing Care from £1,100

  • Fees are commensurate to the level of care required
  • (these prices are only a guideline, please contact Park View Care Home with Nursing to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Park View Care Home with Nursing Reviews (19)

9.7

Park View Care Home with Nursing has a Review Score of 9.7 (9.733) out of 10, based on 11 reviews in the last 2 years. Over all time Park View Care Home with Nursing has 19 reviews.

Overall Experience

  • 13
  • 5
  • 1
  • 0
  • 0

Date Published

19
1
6
11
8

Review from B H (Son of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience where the staff and facilities have made a huge difference to my mum. Very accommodating at such short notice who helped make my mum's nursing and care needs complete. We have seen a huge step forward in my mum since her arrival. Thank you so much to the manager and the Park View
nursing team.

Reply from Sonia Smith, Registered Manager at Park View Care Home with Nursing

Thank you for your kind review B. It has been a pleasure to meet yourself, family and of course your wonderful mum. She looks like a new lady and it is a pleasure to look after her here at Parkview. We appreciate your review and it enables others to see the wonderful care we give to our residents.


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Review from H V (Friend of Resident) published on 3 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has always been a positive one for the standard of care and support you give to those living at Park View.

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Review from Jean L (Wife of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all staff very welcoming and nothing too much trouble.

Reply from Sonia Smith, Registered Manager at Park View Care Home with Nursing

Your great review is really appreciated by our wonderful team of carers, nurses and domestics. We strive to ensure that our residents remain at the heart of the bespoke person-centric care we deliver. I will pass on your kind words to the team.


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Review from Jacqueline (Daughter of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for many years, my dad was before he sadly passed away. The whole team are amazing from the initial 'checking in' and throughout. My mum has thrived, always shown kindness and courtesy. She loves the food, staff and her sunny room.

Reply from Sonia Smith, Registered Manager at Park View Care Home with Nursing

Thank you for your kind words. Park View is been on an incredible transformative journey as we strive towards excellence in the delivery of our care. I am delighted that your review acknowledges the great strides we are taking. Providing care with kindness and courtesy sits at the heart of what our wonderful team does! Once again, thanks.


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Review from Debbie C (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my sister were looking for a suitable place for my mum to go into respite, as my sister was due to go on a holiday. She is my mum's carer and as l work, it's not possible for me to be there full-time. When we visited Park View Care home today, what can l say, we were so overwhelmed with the
home, the warm welcome and such friendly staff and such a beautiful home. Very clean and tidy. The rooms were so big and spacious and spotless. We just loved the place and think it would be perfect for my mum. Well done to you and all the staff. Beautiful home, would recommend it to anyone who's looking for the care and needs of your parents.

Reply from Sonia Smith, Registered Manager at Park View Care Home with Nursing

Hello to you and your sister from the Park View team. We are delighted with your wonderful review and it means a lot to my team to read such lovely comments. Your kind words do affirm the hard work that has been undertaken at Park View under the new management structure. We are proud of the talented carers, nurses, domestic and kitchen team here. We strive to create a homely, safe and interesting environment for our residents to enjoy. Thanks again!


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Review from J S (Wife of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Park View Care Home with Nursing in January 2024, having spent nearly 6 months in hospital, after suffering a severe stroke in August 2023 which left him paralyzed on one side of his body and unable to swallow. He has several other incapacitating health issues which also need
to be consistently monitored. His care needs are therefore high and since becoming a resident the care he has been receiving from the nursing staff is exceptional. Not just from the wonderful nursing staff, but from the quality and maintenance team also, who have ensured that he has everything in his room to meet his specific accommodation needs. The home itself is of a very high standard with lots of extra activities and events for residents. This is by far an exceptional Care Home in all respects.

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Review from D R (Relative of Resident) published on 20 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care home. Staff are always polite and helpful. Temperature in the home is always warm.

Reply from Adam Purnell, Group Quality and Assurance Manager at Park View Care Home with Nursing

Thank you for your kind review. We take great pride in continually improving our care service, so please talk to our managers about where you think we can convert some of your four-out-of-five scores into a five-out-of-five. We are always curious to find out what family members think about our home and what aspects can be improved.


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Review from E C (Friend of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had no complaints from the residents when I have visited them. They seem to be well-fed and looked after. The bedroom is always clean and tidy, also the lounge and dining room. There is always someone to answer any queries or concerns. Medical needs are always seen to. Any problems we are informed
about them. They always celebrate special events with special meals or events e.g. Easter, Halloween, Bonfire Night.

Reply from Kelly farrington, Group Marketing Manager at Park View Care Home with Nursing

Thank you so much for your review. We appreciate the time taken to write this. We are currently looking to employ another activities person to bolster this area of our care delivery.


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Review from Dawn W (Daughter of Resident) published on 25 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always clean, amazing and very friendly staff.
Staff have always greeted me with a friendly smile and 'hello.'
Always ready to assist my mom when needed.

Reply from Jacquie, Registered Manager at Park View Care Home with Nursing

Hello, we cannot thank you enough for this outstanding review. Since the end of last summer the home has been in new management and the team has been putting a tremendous amount of dedication and hard work into making improvements. The fact these improvements are being noticed and percolating through to such fantastic reviews makes it all worthwhile to the team here! Thanks again!


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Review from Ian M (Brother of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is well cared for in Park View. He's been a resident under nursing care since March 2020. The staff are very attentive and loving. They do really take care of him and he appears to be happy.

Reply from Jacquie, Registered Manager at Park View Care Home with Nursing

Hello and thank you so much for your review. It is a pleasure to have your brother under our care. We appreciate your kind review and we will endeavour to hit the 5 out of 5 mark in the areas you scored us as a 4. As you will have noticed, the home has a new management team in place who are driving up the standards of care. Keep talking to my team and pointing out areas you feel we can improve further. See you soon.


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Review from Susan F (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing and caring staff that can’t do enough for the residents. My mum had been in hospital for nearly 3 months and she has settled in well; it’s the happiest she’s been in a long time thanks to Park View staff and management. The activities and events organised create a relaxed and happy atmosphere
and it’s clear that the manager and her staff care greatly for the residents. Thanks for everything you have done with my mum - I can’t express my gratitude enough.

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Review from Christine F (Partner of Resident) published on 29 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On arrival I wasn't with my partner but the following day I visited the home, my partner said straight away it felt good and I could see he was very happy and has been so, ever so much.

Reply from Anna Mitchell, Home Manager at Park View Care Home with Nursing

The mantra we have at Park View is that our staff are "visitors in our residents' home". The fact your partner has settled in so quickly is great to hear. We want to ensure that we provide all those things your partner enjoyed in the outside world. We can keep adding to the care plan and make sure our activities coordinator is in the loop. So, please keep talking to our team as we continue to look after your partner. Thanks for your lovely comments!


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Review from Donna M (Daughter of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View Care Home with Nursing is fabulous. Staff and management are approachable, friendly and kind. My mom has one-to-one care, and the staff employed by the home are great with my mom. One lady imparticular, my mom feels safe and secure, and that's what matters. Staff take her out in her wheelchair
for walks and around the shops. My mom is very particular regarding food; however, the chef always manages to accommodate her. If there were to be a problem, I would not hesitate to approach the manager or staff. Room and public areas are always clean, and most importantly, residents are looked after.

Reply from Anna Mitchell, Home Manager at Park View Care Home with Nursing

I have loved reading your kind words. It also means such a lot to my team to read that their efforts are so well received and appreciated. Thanks.


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Review from L C (Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like living here; it's a very nice home to live in.
I join in the activities and outings.
I receive options on all my meals and can ask for more if I want it.
I can't fault the staff; they're all friendly and helpful.

Reply from Anna Mitchell, Home Manager at Park View Care Home with Nursing

We love having you here too! We love the fact you participate in so many activities we arrange.


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Review from Mary W (Daughter of Resident) published on 9 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for almost a year now and the change in her has been amazing. The staff are all fantastic and so helpful. With their help I now have my mum back - she is so happy here and made lots of friends.

Reply from Kelly farrington, Group Marketing Manager at Park View Care Home with Nursing

Hi Mary, we are so happy to read your kind words. It is our mission to make Park View a real home from home for all our residents, and we are delighted that is being evidenced by the change to your mum since her arrival. We consider we are guests in your lovely mother's home, and it is a privilege that you have entrusted us with her care. Thanks again for your comments, the Park View team.


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Review from Lee S (Son of Resident) published on 18 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Currently have a family member in this home and after reading a few bad reviews we didn't hold much hope but I have to say the current manager has been nothing but helpful and fully supportive. She attended a meeting we as a family had requested and went above and beyond, she has taken over the management
of this home only 2 months ago so any poor reviews do not relate to the new management. Thanks again to the manager for her continuing support.

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Review from Susan B (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Every single member of staff at Park View are so kind and caring, they go above and beyond to be helpful and will assist with any problems. The manager was able to put my mind at ease when I initially put my mother in their care. During one of my meetings, there was a group of residents sat outside
in the spring sunshine, enjoying sangria and being encouraged to talk about their holidays. Although this is early days, I feel I have made a great choice in Park View.

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Review from Edward M (Son of Resident) published on 23 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I would not recommend this home if you value staying in touch with your loved ones or the responsiveness of the staff.
I have left several voicemails and sent many emails trying to reach my dad, and I haven't had a single response. This has included missing his birthday and the birthdays of both of
his grandkids.
I don't live in Blackpool, so it's hard to get there in person, but the staff do not seem to care about keeping the residents in touch with their families.

Reply from Anna Mitchell, Care Home Manager at Park View Care Home with Nursing

Hi Edward, thank you for your review. I can only apologise for your grievance. As the new manager of Park View Nursing Home I hope I have taken every step possible to ensure you are now happy with the correspondence you are now receiving with your father. Please let me know if there is anything else we can do to support you.
Many thanks.


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Review from Janski W (Power of Attorney of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an excellent care and nursing home. The staff are very friendly and caring to the residents. Very person-centred. The particular care they have taken over my friend has been wonderful to witness. I am grateful that she is in a place where I feel she is being cared for as much as she was when
she was in her own home!

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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for Park View Care Home with Nursing is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for Park View Care Home with Nursing is calculated as follows: ( (101 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 131 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View Care Home with Nursing is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Jun 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Park View Care Home with Nursing

What types of Care is Park View Care Home with Nursing registered for?

Older Person Care, Dementia, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Park View Care Home with Nursing have?

There are 44 Single Rooms.

What are the Facilities & Services at Park View Care Home with Nursing?

Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park View Care Home with Nursing to the centre of Blackpool?

2.2 mile(s) as the crow flies, distance by road may be significantly further.