I can’t thank the whole team at Park View enough, they go the extra mile
Alan B (Partner of Resident)
The food is fabulous, the residents really look forward to meal times.
S M (Friend of Resident)
Park View really is a high-quality care home, with the emphasis being on
Ann Marie W (Niece of Resident)
Park View Nursing Home has a Review Score of 9.9 (9.879) out of 10, based on 32 reviews in the last 2 years. Over all time Park View Nursing Home has 43 reviews.
Review from J D (Daughter of Resident) published on 1 July 2022
Submitted via Postal Card •
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Reply from Park Manager at Park View Nursing Home
Thank you for your review and your comments about Park View. Following the submission of the review, there has been a meeting between all relatives and the new management team at the home, with a plan of how communication will be managed going forwards. There is an open-door policy for the home manager and an evening "surgery" for relatives to meet with the home manager is planned. We are pleased that our agency use has reduced over recent weeks and recruitment continues to ensure we are able to provide continuity and quality care going forwards.
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Review from A M (Friend of Resident) published on 24 March 2022
Submitted via Postal Card •
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Facilities
Care / Support
Cleanliness
Treated with Dignity
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Value for Money
Review from Lynda G (Cousin of Resident) published on 28 January 2022
Submitted via Website •
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The home is very comfortable and has been furnished and decorated to a very high standard. Both myself and my cousin are very happy with the help, support, and care from all of the staff of Park View Care Home.
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Treated with Dignity
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The Review Score of 9.9 (9.879) out of 10 for Park View Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.879 for Park View Nursing Home is calculated as follows: ( (339 Excellents x 5) + (35 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 379 Ratings = 4.879
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park View Nursing Home is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Dec 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Admin
My name is Alex, and my job role is Administrator at Parkview nursing home. I feel very proud and honoured to be part of the Kingsley healthcare family. I have over 14 years of experience in administration and payroll. I love working within the nursing home environment as I feel I am serving our community which is something I love to do. No two days are the same when you are an administrator at a nursing home and this is what I love and enjoy.