Please contact us for more information and for a Close Care apartment quote.
Our rates are inclusive of all utilities, food, most activities, and care. Additional extras include things like hairdressing, seeing the chiropodist, newspaper delivery.
The home is happy to welcome as many visitors as possible and does not have set visiting times, though Reception support is available between 9am - 5pm Monday - Sunday.
Restricted numbers of parking spaces available on-site, or the multi-story car park at Gloucester Quays can be used.
Park View Gloucester has a Review Score of 9.8 (9.838) out of 10, based on 32 reviews in the last 2 years. Over all time Park View Gloucester has 99 reviews.
Review from Elizabeth L (Daughter of Resident) published on 6 July 2023
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Overall Experience
5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review! We are so glad both you and Mum had lovely breaks and we look forward to hopefully seeing you again soon.
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Review from Peter R (Respite Resident) published on 11 June 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review. We so much enjoyed having you to stay and we hope to see you again.
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Review from Andrew H (Son of Resident) published on 11 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review and we’re really pleased that you’re so happy with Mum’s care.
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Review from Paul B (Son of Resident) published on 5 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review. We are really pleased that you've had such a positive experience at Park View.
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Review from T B (Daughter of Resident) published on 5 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thats so heartening to hear, thank you so much for your kind words. They really mean a lot.
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Review from Carol L (Daughter of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your sparkling review. We are so happy you are pleased with the services we are providing and it's our absolute pleasure to care for and support Mum.
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Review from J W (Daughter of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for taking the time to write us such a lovely review, it really means a lot to hear you're pleased with everything.
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Review from Mandy H (Daughter of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review and for highlighting really important aspects of your experience with us. We're really pleased to hear you're happy with how everything is going.
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Review from John H (Son of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much - it's been a pleasure and privilege to care and support both of your parents and can't thank you enough for taking the time to write such a lovely review.
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Review from A C (Daughter of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you - it really means a lot that you've taken the time to give us this feedback, and we truly appreciate it.
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Review from Alan P (Son of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
A wonderful review from both you and Dad, what could be better? Thank you so much!
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Review from Dawn K (Daughter of Resident) published on 4 May 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review, it really means a lot to us.
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Review from Charles R (Son of Resident) published on 14 April 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much! It was truly a pleasure having Mum to stay and lovely for her to pop back and visit.
Wishing the family all best.
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Review from A H (Son of Resident) published on 21 February 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review and recommendation - it's been our pleasure and privilege to know and support your wonderful Mum.
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Review from Julia C (Daughter of Resident) published on 26 January 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review. We are so happy you're all happy and so pleased Mum settled so well. It's a privilege and a pleasure for us to know and support such a fabulous lady!
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Review from N L (Wife of Resident) published on 13 January 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
We thank you for giving us your feedback and we take your comments on board. Encouraging residents to drink enough is one of our top priorities and is key to good physical and mental well-being. We replenish each resident's personal water jug each morning and offer a variety of hot and cold drinks (and ice lollies if desired) in between meals throughout the day, and as often as needed or requested between those times.
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Review from Diana C (Wife of Resident) published on 13 January 2023
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review. We are always so happy to welcome your husband to stay with us again, and we are so grateful to know you both.
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Review from D L (Sister of Resident) published on 20 December 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much - we are so grateful for your lovely feedback and to have had a positive impact on your brother.
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Review from Kathryn F (Daughter of Resident) published on 19 December 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Your review brought a tear of happiness to our eyes! It is truly a pleasure and privilege to support your mother. Thank you so much for the glowing feedback.
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Review from V W (Respite Resident) published on 7 December 2022
Submitted via Postal Card •
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
It was a pleasure and a privilege to be part of your recovery. Wishing you all the best and thank you for your lovely review. We will also remember you forever.
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The Review Score of 9.8 (9.838) out of 10 for Park View Gloucester is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 32 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.838 for Park View Gloucester is calculated as follows: ( (324 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 377 Ratings = 4.838
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park View Gloucester is based on 32 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4, which has been reached with 32 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jan 2019
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Job Title: Registered Manager
Joined: 2015
Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.
My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.
Job Title: Nominated Individual
Joined: 2016
I qualified as a Chartered Accountant in 1985 after which time I transferred to South Africa, where I spent a further three years in the profession.
In 1989, I decided to put the experience I had gained into practice, by joining the family business. Alongside my brother Tony, we set about successfully expanding the Markey Group into manufacturing, land development, student property and now health care.
We believe the success of Park View will be founded on the family values that we hold central to all our business. The three core strands to our values are, respecting each other, supporting one another and making a difference to individual’s lives, we hope that you and your families experience these values at Park View.
Job Title: Operations Manager
Joined: 2021
I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.
I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.
I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.
My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture
Job Title: Senior Team Lead
Joined: 2019
I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.
I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.
My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.
Job Title: Head of Care
Joined: 2019
Hi my name is Emily hiam and I have worked at park view for a year and a half, I started working a care setting in 2016 in a small care home.
I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.
My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.
Job Title: Catering Manager
Joined: 2016
Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.
Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.
I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.
My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.
Job Title: Wellbeing Team Lead
Joined: 2019
I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.
I live locally in Tredworth with my two beautiful girls and my husband.
My Fondest Memory…
I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !
Job Title: Maintenance Manager
Joined: 2019
I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!
Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.
Job Title: Head Housekeeper
Joined: 2017
I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.
Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”
