Please contact us for more information and for a Close Care apartment quote.
Our rates are inclusive of all utilities, food, most activities, and care. Additional extras include things like hairdressing, seeing the chiropodist, newspaper delivery.
The home is happy to welcome as many visitors as possible and does not have set visiting times, though Reception support is available between 9am - 5pm Monday - Sunday.
Restricted numbers of parking spaces available on-site, or the multi-story car park at Gloucester Quays can be used.
Park View Gloucester has a Review Score of 9.8 (9.833) out of 10, based on 31 reviews in the last 2 years. Over all time Park View Gloucester has 97 reviews.
Review from S W (Daughter of Resident) published on 13 October 2022
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Overall Experience
5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much - we are so pleased that you're so happy with the service
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Review from M H (Husband of Resident) published on 3 October 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review - so pleased you were so happy with everything.
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Review from H W (Respite Resident) published on 23 August 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your kind words and glowing review. We hope to see you again soon
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Review from R W (Respite Resident) published on 22 August 2022
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4.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
We really appreciate you taking the time to give us this wonderful feedback- thank you so much
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Review from S R (Son of Resident) published on 9 August 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review, and yes, indeed, we would be delighted to welcome Mum back any time!
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Review from Olivia U (Daughter of Resident) published on 22 July 2022
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4.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review. We really appreciate your feedback.
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Review from J R (Daughter of Resident) published on 5 July 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review! We can't wait for Mum to come back and stay with us again.
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Review from D M (Next of Kin) published on 27 June 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely review. It was a joy for Mum to stay with us and we're so glad that you both had a great experience.
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Review from R H (Son of Resident) published on 21 June 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your kind words. We are so happy to hear that you've seen a positive change in Mum and so glad she's happily settling in.
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Review from Vicky B (Daughter of Resident) published on 12 June 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your feedback. It means so much to us to hear how happy you were with Dad's care and that you know how happy we are to have been able and privileged enough to provide it for him.
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Review from Andrew S (Respite Resident) published on 12 June 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
We are glad you enjoyed your stay with us, and thank you for your positive and useful feedback. I note the issue with the commode, and I will investigate solutions and put measures in place to improve the issue.
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Review from N P (Son of Resident) published on 24 May 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review. We are so glad you have enjoyed your stay with us, and we have very much enjoyed having you as a guest.
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Review from J P (Respite Resident) published on 24 May 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your lovely feedback. We are so glad you have enjoyed your stay.
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Review from Andrew P (Son of Resident) published on 20 May 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your kind review, we really appreciate your feedback.
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Review from John W (Son of Resident) published on 5 May 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your feedback. We are so pleased that you are happy with the care and support your loved one is receiving, and that you're happy with the service you receive too.
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Review from L W (Daughter of Resident) published on 5 May 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for such a wonderful review. We really appreciate your feedback.
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Review from T B (Guardian of Resident) published on 4 May 2022
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5.0 out of 5
The manager of the provision has been extremely helpful in supporting her through a difficult transition with her housing and care. She is currently homeless and accessing
I am grateful that the operations manager and her team have made her transition a smooth and calm process and continue to provide excellent care and support to her whilst securing alternative accommodation.
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
It’s been our pleasure to help you and this resident on their journey. We wish you both all the best for the future and thank you so much for taking the time to leave such a lovely review.
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Review from Shirley B (Respite Resident) published on 28 April 2022
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5.0 out of 5
There was a schedule of daily activities to take part in we particularly enjoyed the musical concerts. It was lovely to be able to sit out in the garden on the sunnier days. All in all, we had a really enjoyable stay and the respite we needed. If the need arises in the future for further respite care then we would be very happy to return and would recommend Park View to others.
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for your review. You were wonderful guests and we wouldn't hesitate to say yes if you wanted to come back again in the future. Wishing you all the best.
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Review from A S (Son of Resident) published on 27 April 2022
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5.0 out of 5
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for such a wonderful review! We really appreciate it.
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Review from Anthony E (Son of Resident) published on 26 April 2022
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5.0 out of 5
The care provided for my father has been faultless and it's the small touches to do that bit extra for his comfort and well being that stand out. I am also very impressed with the management of the medical needs that my father has. To do what has been done during the pandemic has been remarkable and to face all of the problems that the staff have had with such cheerfulness and good humour is a real credit to them all. I have no qualms about recommending Park View and I wish to thank them for what they do and how they do it.
Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much for such a wonderful review, and for providing feedback about the various departments and services here at Park View. We really appreciate you taking the time to review us.
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The Review Score of 9.8 (9.833) out of 10 for Park View Gloucester is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.833 for Park View Gloucester is calculated as follows: ( (312 Excellents x 5) + (45 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 365 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park View Gloucester is based on 31 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 102 registered maximum number of service users is 20.4, which has been reached with 31 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Jan 2019
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Job Title: Registered Manager
Joined: 2015
Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.
My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.
Job Title: Nominated Individual
Joined: 2016
I qualified as a Chartered Accountant in 1985 after which time I transferred to South Africa, where I spent a further three years in the profession.
In 1989, I decided to put the experience I had gained into practice, by joining the family business. Alongside my brother Tony, we set about successfully expanding the Markey Group into manufacturing, land development, student property and now health care.
We believe the success of Park View will be founded on the family values that we hold central to all our business. The three core strands to our values are, respecting each other, supporting one another and making a difference to individual’s lives, we hope that you and your families experience these values at Park View.
Job Title: Operations Manager
Joined: 2021
I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.
I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.
I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.
My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture
Job Title: Senior Team Lead
Joined: 2019
I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.
I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.
My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.
Job Title: Head of Care
Joined: 2019
Hi my name is Emily hiam and I have worked at park view for a year and a half, I started working a care setting in 2016 in a small care home.
I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.
My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.
Job Title: Catering Manager
Joined: 2016
Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.
Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.
I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.
My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.
Job Title: Wellbeing Team Lead
Joined: 2019
I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.
I live locally in Tredworth with my two beautiful girls and my husband.
My Fondest Memory…
I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !
Job Title: Maintenance Manager
Joined: 2019
I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!
Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.
Job Title: Head Housekeeper
Joined: 2017
I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.
Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”
