The home have an open visiting policy that helps residents and loved ones share visits at the times that are most convenient for them.
Parris Lawn has a Review Score of 9.9 (9.936) out of 10, based on 34 reviews in the last 2 years. Over all time Parris Lawn has 76 reviews.
Review from David L (Son of Resident) published on 1 May 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us such a fantastic review, David. We are so pleased to read your positive comments about our home and your mum's care at Parris Lawn, and it is lovely to hear the activities the team organise have been well received. Your feedback will be passed on to the team who will be delighted with your review.
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Review from C J (Son of Resident) published on 17 April 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your mum's care at Parris Lawn and it is lovely to hear she's as comfortable with us as she would be if she was at home. Your feedback will be passed on to the team who will be delighted with your review.
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Review from I C (Wife of Resident) published on 15 April 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your husband's care at Parris Lawn and it is lovely to hear that the care and service we provide have been to your expectations. Your feedback will be passed on to the team who will be delighted with your 5-star review.
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Review from W F (Wife of Resident) published on 22 March 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the facilities in the home and the service we provide from the minute any guest walks through our doors. It is lovely to hear your husband is settled with us, and we look forward to more coffee and chats in the future. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Louise S (Niece of Resident) published on 15 March 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your aunt's care at Parris Lawn and it's great to hear the activities we put on are being enjoyed. It's also nice to hear the appreciation of our team taking pride in their work - we know it's something they strive to maintain to a high standard every day. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Chrissie P (Daughter-in-law of Resident) published on 29 February 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are pleased to read your positive comments about your father-in-law’s care at Parris Lawn and it is lovely to hear he would be happy to return in the future. Your feedback will be passed on to the team.
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Review from Martine A (Daughter of Resident) published on 31 January 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review, Martine. We are so pleased to read your positive comments about your father’s care at Parris Lawn Care Home, and it is lovely to see him flourishing at the home. We’re glad the monthly reports are useful for you and that the team are maintaining the professional and compassionate levels that we set ourselves. Your feedback will be passed on to the team, who will be delighted with your lovely review.
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Review from Elizabeth W (Daughter of Resident) published on 19 January 2024
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review, Elizabeth. We are so pleased to read your positive comments about your mother’s care at Parris Lawn, and it is lovely she is happy and content. Your feedback will be passed on to the team, who will be delighted with your five-star review.
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Review from P B (Regular Volunteer) published on 5 December 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
We are so sorry for your loss. Thank you for your kind words and recognition of the team at Parris Lawn Care Home. Your comments will be passed on to the team.
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Review from Evelyn C (Wife of Resident) published on 10 November 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review, Evelyn. We are so pleased to read your positive comments about your husband’s care at Parris Lawn Care Home. The care and services we deliver as a team to our residents and families are extremely important to us, so it’s lovely to hear your husband feels safe and at our Home. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Ben H (Son of Resident) published on 12 October 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the care your mum is receiving and recognition of the team at Parris Lawn. Your feedback has been passed on to the team who will be delighted.
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Review from S F (Stepdaughter of Resident) published on 5 September 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your stepmom’s care at Parris Lawn, and it is lovely to hear your comments regarding the home and the activities we offer. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from Graeme S (Son of Resident) published on 28 July 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review, and for your kind comments regarding the home and team here at Parris Lawn. We are pleased to hear that your mum is receiving the care she deserves and that she’s feeling safe within the home. Your feedback will be passed on to the team who will be delighted with your 5* review.
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Review from S S (Daughter of Resident) published on 28 July 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about your father’s care at Parris Lawn, right from his arrival on his birthday to him now being settled and feeling safe. I’m glad that the team have also been able to help you feel comfortable regarding the paperwork, and we’re always happy to offer further guidance if needed. Your feedback will be passed on to the team who will be delighted with your review.
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Review from John P (Husband of Resident) published on 17 March 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave a review for Parris Lawn and for your positive comments about our home and team. We are pleased to hear your wife is getting the care she deserves. We continually strive to improve our care and services offered and appreciate your feedback. Therefore, we would like to contact you to hear your thoughts on how we can improve the facilities, food and drink and safety in our home, as well as alternative activities we could include that your wife may participate in and enjoy.
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Review from Mark A (Son of Resident) published on 10 March 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review Mark, we are so pleased to read your positive comments about the care your parents are receiving and the recognition of the team at Parris Lawn. Your feedback has been passed on to the team.
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Review from Vic F (Friend of Resident) published on 28 February 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a lovely review, Vic. We are so pleased to read your positive comments and high star ratings about the care your friend is receiving and the recognition of the team at Parris Lawn. Your feedback has been passed on to the team.
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Review from Rosemary C (Wife of Resident) published on 28 February 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review, Rosemary; we are so pleased to read your positive comments about the care your husband is receiving and the recognition of the team at Parris Lawn. Your feedback has been passed on to the team.
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Review from Janet R (Wife of Resident) published on 28 February 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Thank you for taking the time to leave us a review Janet and for your kind words and recognition of the team at Parris Lawn. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team who will be delighted by your five-star review.
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Review from Donald P (Husband of Resident) published on 28 February 2023
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Reply from Jackie Cox, Home Manager at Parris Lawn
Donald, we would like to thank you for taking the time to leave us a review with positive star ratings about the home and team at Parris Lawn. We continually strive to improve our care and services offered and appreciate your feedback. I would like to invite you to give me a call to hear your thoughts on how we can improve the care and support we provide at Parris Lawn to make it more comfortable for your wife.
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The Review Score of 9.9 (9.936) out of 10 for Parris Lawn is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.936 for Parris Lawn is calculated as follows: ( (369 Excellents x 5) + (23 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 393 Ratings = 4.936
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Parris Lawn is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 30 Nov 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
As Parris Lawn’s Home Manager, I believe care is about providing holistic, person-centred support that respects the dignity and individuality of each person. It involves addressing physical health needs and promoting emotional, social, and mental well-being. Quality care is compassionate, respectful, and tailored to each individual's specific preferences and needs.
My career in nursing began over ten years ago in Romania, where I worked in various healthcare settings.
The rigorous curriculum and hands-on clinical experience provided a solid foundation for my nursing career. After relocating to the UK in 2015, I joined a great team of nurses and senior nurses and developed my skills further before starting as the Deputy Manager for Parris Lawn.
Throughout my career, I have been committed to continuous professional development, ensuring I stay current with best practices and innovations in healthcare.
With a significant portion of that time dedicated to elderly care, it’s provided me with the experience of being able to understand our residents' unique needs and challenges.
Choosing to work with Caring Homes was an easy decision, and it was because of its strong commitment to delivering exceptional care and its reputation for fostering a supportive and positive work environment. The company’s values align with my dedication to providing compassionate, high-quality care and I was particularly impressed by their focus on continuous improvement and innovation in care practices.
My drive to succeed is fueled by a deep passion for making a positive difference in the lives of our residents. Knowing that the care we provide directly impacts their quality of life motivates me to strive for excellence. Additionally, the support and development of my team are crucial; seeing them grow and succeed brings me great satisfaction.
In my spare time, I enjoy spending quality moments with my family, which helps me stay grounded. I am also passionate about reading, particularly books on leadership and healthcare, as they provide valuable insights and inspiration for my professional life. Additionally, I like to stay active through sports and outdoor activities, which are great for maintaining physical health and well-being.
Job Title: Customer Relationship Manager
Joined: 2021
Jesse plays a crucial role at Parris Lawn Care Home, guiding prospective residents and their families through the care options available. With a deep understanding of the importance of sensitivity and empathy during initial enquiries, Jesse is dedicated to answering all questions and arranging home visits to provide a comprehensive view of the services.
Job Title: Head Housekeeper
As Head Housekeeper, Sharon ensures Parris Lawn is always safe, welcoming and comfortable. Her dedication to maintaining cleanliness and order guarantees a pleasant living environment for all residents. Sharon's attention to detail and commitment to high standards make her an invaluable part of our team.
Job Title: Site Maintenance Officer
Joined: 2023
As SMO, John oversees the maintenance of Parris Lawn Care Home, ensuring everything runs smoothly. He also adds personal touches to residents' rooms, like hanging their favourite pictures, to create a homely atmosphere. John's attention to detail and care make the home inviting and well-maintained.