Parsons Grange

Westall Street, Shinfield, Reading RG2 9AU
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9.9 63 Reviews
  • Parsons Grange, Reading
The skilled team at Parsons Grange, a purpose-built care home in Shinfield, provides high-quality residential, nursing and dementia care that is tailored to individuals' needs and wishes.

The luxurious home features a café, bar, hair and beauty salon and a cinema, as well as lounges and activity rooms for residents to enjoy whenever they wish. To ensure residents live life to the full, a lifestyle team is on hand to organise activities, entertainment and events.

Parsons Grange uses the latest in dementia-friendly design, including a dedicated dementia suite with lighting, signage and colour schemes to support residents to move around the home safely. Each en-suite bedroom is beautifully furnished, with a 24-hour nurse call system.

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Care Provided by Parsons Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Rozina Ali (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Parsons Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,881
    • Self-Funded Residential Dementia Care from £1,971
    • Self-Funded Nursing Care from £2,121
    • Self-Funded Nursing Dementia Care from £2,211
    • RESPITE Self-Funded Residential Care from £2,091
    • RESPITE Self-Funded Residential Dementia Care from £2,181
    • RESPITE Self-Funded Nursing Care from £2,331
    • RESPITE Self-Funded Nursing Dementia Care from £2,421

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
    for respite stays.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Parsons Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room

Parsons Grange Reviews (63)

Total of 63, showing 1-20
9.9

Parsons Grange has a Review Score of 9.9 (9.875) out of 10, based on 45 reviews in the last 2 years. Over all time Parsons Grange has 63 reviews.

Overall Experience

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Review from K H (Daughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The support we received to facilitate moving my mother to the home was brilliant. The care team are really proactive and I know that she is being really well looked after. A lovely friendly environment with plenty to do. The staff are really welcoming and responsive to requests.

Reply from Fiona Madder, Home Manager at Parsons Grange

Thank you very much for taking the time to leave us feedback about your experience.


We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


Many thanks, the Care UK team


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Review from Jane B (Daughter of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we were very unsure as to how Dad would settle into a care home. His stroke and Alzheimers left him unable to communicate very well and he was very depressed. Since moving into Parsons Grange he has found his smile, laugh and voice again. He is now calm and peaceful and often says "ooo it's
very nice here isn't it".
All of the staff are lovely, friendly and approachable and the whole place has a lovely atmosphere about it. We visit Dad whenever we are able and we all really enjoy a cup of tea and cake/pastry in the cafe area. The activities ladies work really hard to make sure everyone has an opportunity to join in with different activities or trips out. The choice and quality of food looks great too.
So pleased we chose Parsons Grange for our lovely Dad.

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Review from C P (Great-Niece of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the most beautiful care home I have ever visited and the staff create a relaxing environment- regardless of their hard work they always appear relaxed. I have worked in a variety of styles of care homes and this home exceeds all standards and expectations I had previously for care facilities.

Reply from Fiona Madder, Reviews Team at Parsons Grange

Thank you very much for taking the time to leave us feedback about your experience. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Many thanks, the Care UK team


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Review from D C (Daughter of Resident) published on 27 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A particular member of staff was very helpful today, she helped us do some paperwork and reassured us, that my dad was in the right place. My dad is very settled and happy there.
Very helpful staff.
There are always activities for them to do and lovely places to sit and have a cuppa with loved ones.

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Review from J L (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother moved to Parsons Grange following the death of my father and a subsequent hospital admission. It was a major change for her moving to a new area and a new way of living. She was very anxious and at times confused. Mum was initially in the nursing section (staff did a great job in helping
blisters on her legs heal) but then moved to residential where she has benefited from a more social environment. The staff have been great at providing reassurance and trying to engage her with activities- she particularly enjoys it when the children come in. Most of the staff are very caring and take time to chat with Mum. Visiting has been a pleasure and I have been welcomed when joining in activities with Mum, sometimes staying for lunch. Mum is gradually adjusting, making friends and physically getting stronger. It was a big decision to move Mum from her beloved seaside home to be nearer family, the care given at PG has reassured us that this is the right place for Mum now.

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Review from G T (Regular Volunteer) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parsons Grange is excellent in every way. My partner was a resident in Parsons and received such good care, especially end of life. All the staff were so kind, thoughtful and caring. We could not have wished for better care.
Not only did they take excellent care of him but they really looked after
me and my daughter.
The Customer Relations Manager was exceptional and still is.
I now volunteer at Parsons, which I love.

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Review from Anne Marie S (Daughter of Resident) published on 20 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Parsons Grange for nine months, in Hardy suite. She is settled and happy and joins in with many activities in the home. The staff are excellent. They care for her so well and always with kindness and a friendly smile. Nothing is too much trouble. I asked my mother what she thought
of Parsons Grange and her immediate response was 'brilliant!'.
The meals are delicious and varied and the lifestyle team work hard to provide a range of different activities both in the home and on trips out. She has been on several trips including a visit to the indoor greenhouse tropical rainforest and a day trip to the seaside.
The staff liaise closely with the family and any worries or concerns are dealt with promptly.
Parsons Grange is a relatively new purpose-built home so accessibility to all parts of the home is easy. It has a delightful garden used extensively for activities and enjoying sunny weather.
Finally, every time I visit the home, our decision to choose Parsons Grange is reaffirmed.

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Review from Helen C (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Parsons Grange is all that I would want for my Mum and more than I expected. Having researched more than a dozen nursing homes in Berkshire, we settled on Parsons Grange following an initial meeting and tour with the Customer Relationship Manager, when I was struck by the care and genuine interest that
she showed for our situation despite not yet having met Mum. That warmth has been mirrored by all of the staff in the home, from senior nurses to carers and activities and maintenance staff, and has not diminished over the 3 months that Mum has lived there. Everyone engages in such a special way with the residents. The environment and furnishings are lovely and the home is well maintained. Food is of a high standard with nutritious 3-course meals offered twice a day as well as a cooked breakfast. There is a range of daily activities for those who wish to join. Staff are vigilant and I feel reassured that Mum is safe and her medical and emotional needs are well met. Highly recommended!

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Review from Julie C (Daughter of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Parsons Grange for nearly 2 years. Her sister is a recent resident at another Care UK home in Newbury. Both have dementia and have not seen each other for a year.
I wanted to express our thanks for the incredible effort and care you put into arranging the visit for Mum to see her sister
in another Care UK home based in Newbury on her birthday. The staff at both homes went above and beyond our expectations, making the entire experience very special.
The joy on their faces when they reunited was priceless, and it was a moment we will cherish forever. Special thanks to two carers in particular for your dedication and kindness that made a significant difference in making it such a special day and the very many others that helped support.
Thank you once again for your exceptional care and for making this special visit possible.
Warm regards.

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Review from Richard B (Son of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Parsons Grange for well over 2 years now. She has Alzheimer's and needs constant care. I have found all of the staff at Parsons Grange throughout this time to be very friendly, patient, caring, and welcoming. My Mum is comfortable and content in her surroundings and it
gives me great peace of mind to know she is consistently well looked after. The rooms and lounge where most of her time is spent are very nicely furnished, her room is a good size, light and airy, and with a good ensuite toilet and shower. I would have no hesitation in recommending Parsons Grange as a safe, caring place for a loved one.

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Review from L B (Wife of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer's disease and has been a resident of Parsons Grange for nearly 2 years. The care he receives there is very good and all the staff there are excellent. I always feel welcomed as a visitor and my husband is happy and settled.

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Review from L B (Wife of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went to Parsons Grange this August for 2 weeks respite care. I was very apprehensive as we had a bad experience 2 years ago at a different care home. The experience at Parsons was totally different, the staff were so caring and helpful, a lovely atmosphere where I felt happy to leave my husband
while I went for a holiday. I would highly recommend the place, everyone is made to feel at ease and welcomed.

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Review from P H (Friend of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A very positive initial visit. A lot of effort was made to help my neighbour to settle into the home. I was regularly contacted regarding my neighbour's care and kept informed of her situation. When visiting the staff were always polite and helpful, always willing to listen to and help my neighbour
to participate in the daily activities. My neighbour required some regular nursing care which has definitely helped improve the condition of her legs which have been a problem for some time. On a recent visit my neighbour looked extremely well and was in good spirit having just had her hair done.

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Review from Chris R (Son of Resident) published on 30 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother had a four-month respite stay at Parsons Grange earlier this year as she was in a really bad place after the death of our father, the improvement we saw in her was almost instant and quite pronounced. The staff were so friendly and attentive that she felt right at home from the first couple
of days. Mum said that she enjoyed the food and her room was always clean and cared for.

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Review from Shelley T (Regular Volunteer) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of Parsons Grange care home since August 2023 to date is the most caring home I've been in, as soon as you walk through the door the friendly atmosphere and comfort feel the air with love. The team leaders know every aspect of their job, the carers care and all the other staff have a special
and kind responsibility to the residents and care home itself. I would recommend Parsons Grange for permanent care and/or respite.

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Review from S F (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident in Parsons Grange since 2021 and he is really happy and settled there. The staff are all very caring and friendly, both towards Dad as well as relatives when we visit. We have always been made particularly welcome by the customer relationship manager who is always friendly, professional
and more than willing to listen to and act upon any concerns. It is lovely that she is never too busy interact with the residents when she sees them. Dad enjoys the activities and all the staff always say hello to him when we are there visiting. It was lovely to see the residents enjoying the recent D-Day commemoration barbecue. Our children are always made welcome, too, which makes it easier for them to see Grandad.

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Review from M K (Niece of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a great supporter of Parsons Grange since I believe it has an outstanding team of very dedicated staff. I have seen staff members go above and beyond so many times and it is more than a job to them.
I think the best compliment I can give is, to me it had an atmosphere like a big extended family.
Parsons Grange is not perfect but what family is!
I would not hesitate to recommend it to anyone outside of my family and it has changed my opinion of what care can be like with the right people.

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Review from Wendy S (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first visit to Parsons Grange, when I turned up completely unannounced and was greeted with such a warm welcome from the Customer Relations Manager as if they had been expecting me, it just felt 'right' and I knew that it was the perfect place for my 88-year-old Mum. I had looked at multiple
other care homes in the area so had plenty to compare it to, and I can honestly say that it was one of the best decisions we made. It helped that it was 100% my Mum's choice to go into a care home - she just gave me the task of choosing which one - and I am so glad that I chose Parsons Grange. The staff here are truly amazing! Nothing is too much trouble and the support, love and care that they showed to my Mum while she was a resident was second to none, not only the carers (who are fab) but the entire team. I feel privileged that my Mum got to spend time in this amazing care home surrounded by exceptional people who don't mind going the extra mile.

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Review from P M (Son of Resident) published on 6 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had been a resident at the home for some 18 months and throughout that time received the very best of care. No matter was too small for the staff to take care of and every interaction with the outstanding Customer Care Manager was handled professionally, with the utmost care and concern. The
home and its facilities, including residents' rooms, communal lounges and restaurants, were excellent and I was content that my mother was receiving the very best of care. I would have no hesitation in recommending Parsons Grange to anyone seeking a safe and friendly environment for the care of a family member.

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Review from H L (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel our dad is well looked after and cared for. He is very happy and the staff keep him busy with activities. The home is kept very clean and the food is excellent and the staff are very helpful if we have a problem.

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Parsons Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Parsons Grange is calculated as follows: ( (469 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 530 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parsons Grange is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (87)

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Meet the Team (1)

Rozina

Rozina Ali

Job Title: Home Manager

Joined: 2022

I have over twenty years of experience working in older people’s care. My passion is caring for and supporting older people to be as independent as possible. I believe in involving residents in all decision-making so they can live each day in the way they wish.


My father was diagnosed with dementia, so I understand how hard-hit families can be after this diagnosis. We’re here to support loved ones to realise that it’s not the end and that it’s possible to live well with dementia. That’s exactly what we support residents to do. We ensure families are involved in care planning, and loved ones are welcome to be involved in their relative’s day-to-day care if they wish to be. We work in partnership with families, and everything we do is personalised to individual needs and wishes. 


I’m so proud of the Parsons Grange team. They’re very responsive and supportive – both to me, each other, the residents and their families. Together we’re determined that Parsons Grange continues to be the best care home in Reading. 


Frequently Asked Questions about Parsons Grange

What types of Care is Parsons Grange registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Parsons Grange provide?

Palliative Care is an additional type of care provided.

How many Rooms does Parsons Grange have?

There are 68 Single Rooms.

What are the Facilities & Services at Parsons Grange?

Own Furniture if required, Minibus or other transport, Lift, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Parsons Grange to the centre of Reading?

3.3 mile(s) as the crow flies, distance by road may be significantly further.