Beautiful, well organised and well planned care in a spacious, modern setting
G H (Friend of Resident)
my mother's care is in the safe hands of a group of vocationally driven, caring professionals.
Nick G (Son of Resident)
This care home is in a different league to all the others I visited
Rhonda W (Daughter of Resident)
Fees are all inclusive of everything. LA accepted with a top up.
Visitors are welcome at any time
Plenty of parking to the front and rear of the home
Pine Martin Grange Care Home has a Review Score of 8.6 (8.635) out of 10, based on 7 reviews in the last 2 years. Over all time Pine Martin Grange Care Home has 65 reviews.
Review from Ruth M (Daughter of Resident) published on 16 January 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet F (Resident) published on 12 January 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter-in-law of Resident) published on 8 December 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Judy B (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marjorie N (Resident) published on 6 October 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.6 (8.635) out of 10 for Pine Martin Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.566 for Pine Martin Grange Care Home is calculated as follows: ( (66 Excellents x 5) + (8 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 83 Ratings = 4.566
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.069 Points relating to the number of positive Reviews for Pine Martin Grange Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 6 Positive Reviews ÷ 12.8 = 0.469
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 May 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Director
Joined: 2022
I have worked in healthcare for the last 10 years, initially starting at a GP practice as a part-time receptionist when my children were very small. Prior to this, I had a career in events management and sales. The practice trained me in HCA work and phlebotomy, and I progressed to holding blood clinics and assisting with minor operations. When I decided to return to work full time as my children got older, I gravitated toward residential care – I had hugely enjoyed working with my elderly patients in my phlebotomy clinic and wanted to continue in a role where I had this contact. I worked for a provider initially as a Home Services Advisor, progressing to a regional role. I then made the transition into Care Home Management 4 years ago and haven’t looked back. I have managed both nursing and residential homes in Dorset, most recently commissioning a brand new service. I am delighted to join the Dormy Care team and be part of a team that puts the daily experience and ongoing quality of life of our ladies and gentlemen at the heart of all it does. I have a BSc (Hons) in Management and an NVQ Level 5 in Operations Management. Outside of work I am a Mum of 2 boys, a keen swimmer and a yoga practitioner.
Job Title: Maintenance Manager
Joined: 2017
Maintenance Manager
As head of Maintenance it is my duty to ensure and maintain all our compliance and look after the health and safety of everyone who lives, works and visits Pine Martin Grange. I never get bored working in this environment as every day is different. It is a real honour to work with and help our elderly as they get older!
Experience
I’ve been working looking after maintenance and conformance in the care environment for the last twelve years and gained lots of experience. I have an interest in health and safety and recently completed my IOSH (Institution of Occupational Safety and Health) in managing safety.
About Me
I’m a proud father of three daughters and a son and have three lovely little granddaughters. In my spare time music is my interest as I was once a professional musician. During this time I was lucky enough to travel all over the country and Europe playing music, studio, radio and even performed at the Cheltenham Gold Cup on Channel 4 and Sky TV. I was fortunate to meet and perform alongside many famous people and did enjoy that time very much. I also like most sport, and am a lifelong Manchester United Fan! I’m a happy kind of person and enjoy meeting new people and getting to know them.
Job Title: Head of Housekeeping
Joined: 2017
Paula has worked in housekeeping for over 20 years. She has been at Pine Martin Grange since 2017 when it opened and has built a fabulous housekeeping team.
She has exceptionally high cleaning standards and is a big advocate and promoter of all our infection control procedures.
Paula is passionate about her role and creating and maintaining a happy home.
Job Title: Home Administrator
Joined: 2020
I have worked at Pine Martin Grange for just over a year starting as an Admin Assistant in Dec 2020.
I love working with people and have worked in various Supervisory roles within the Hospitality and Retail sectors.
I have always enjoyed Admin tasks and working at Pine Martin Grange allows me to utilise my skills, whilst building good relationships with our Residents and their families.
