Visitors are welcome anytime.
The home has a small number of visitor spaces along with good on-street parking.
Pingley Court Care Home has a Review Score of 9.3 (9.307) out of 10, based on 8 reviews in the last 2 years. Over all time Pingley Court Care Home has 44 reviews.
Review from Lynne M (Daughter of Resident) published on 18 December 2024
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Reply from Dawn Martin, Registered Manager at Pingley Court Care Home
Thank you for your lovely comments we will take on board your comment about the drawers.
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Review from G M (Husband of Resident) published on 14 November 2024
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Reply from Dawn Martin, Registered Manager at Pingley Court Care Home
Thank you for your review, the team really appreciate your recognition.
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Review from I W (Son of Resident) published on 23 October 2024
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Reply from Dawn Martin, Registered Manager at Pingley Court Care Home
Thank you Your mum will always be remembered, and I will be sure to pass on your kind words to the staff team.
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Review from Margaret L (Daughter of Resident) published on 8 October 2024
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Reply from Dawn Martin, Registered Manager at Pingley Court Care Home
Thank you for your kind words, your mum would love to join in especially when we have entertainers in the building I will be sure to pass on your kind comments.
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Review from C F (Daughter of Resident) published on 20 June 2024
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Review from Sonjia S (Daughter of Resident) published on 11 June 2024
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Reply from Dawn Martin, Registered Manager at Pingley Court Care Home
Thank you for your kind words, your mum really enjoys a pamper especially when the hairdresser is in I will be sure to pass on your comments to the staff.
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Review from Debra B (Daughter of Resident) published on 28 May 2024
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Review from C A (Wife of Resident) published on 27 May 2024
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Reply from Dawn Martin, Registered Manager at Pingley Court Care Home
Thank you for your kind words I will be sure to pass on your comments.
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Review from Melanie R (Granddaughter of Resident) published on 27 December 2022
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Review from Jane D (Daughter of Resident) published on 20 December 2022
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Review from J D (Daughter of Resident) published on 11 October 2022
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Review from J H (Daughter of Resident) published on 12 September 2022
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Review from M D (Relative of Resident) published on 5 July 2022
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Reply from Sam Marjara, Owner at Pingley Court Care Home
Thank you for your kind words, we will be sure to share these with our dedicated staff team.
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Review from G F (Niece of Resident) published on 6 June 2022
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Review from E W (Daughter of Resident) published on 23 May 2022
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Review from S A (Friend of Resident) published on 10 May 2022
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Review from Deirdre M (Daughter of Resident) published on 1 May 2022
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When possible mum gets to go out to a local garden centre or coffee shop and she loves to sit out on the patio. There are lots of activities and a little salon for hair and nails, she loves her Friday blow dry. Visiting is easy to arrange, the safety of the residents is paramount, and testing and PPE are all in place. My brother and I take mum out and we can visit her either in the room or in the pod. Pingley is clearly a well-run ship and the care staff are second to none. Thank you for looking after our precious mum.
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Review from Darren R (Son of Resident) published on 20 March 2022
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Review from Susan S (Sister of Resident) published on 20 March 2022
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Review from Julia C (Daughter of Resident) published on 26 February 2022
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Everything that could be done to keep everyone safe has been done to the highest
degree. There are always lots of fun activities to participate in and this is encouraged where appropriate. My sister and I travel some miles to visit our mum and this is always taken into consideration by the staff when we are able to visit. We are always warmly welcomed and we are also very well looked after. Visits can be emotional and very difficult and the staff recognise this and are always very kind and amenable.
A huge thank you to you all.
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The Review Score of 9.3 (9.307) out of 10 for Pingley Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.766 for Pingley Court Care Home is calculated as follows: ( (75 Excellents x 5) + (16 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 94 Ratings = 4.766
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.541 Points relating to the number of positive Reviews for Pingley Court Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 8 Positive Reviews ÷ 10.8 = 0.741
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 15 Oct 2021
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