Portsdown View

St Agnes Close, Bedhampton, Havant PO9 3FJ
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9.9 46 Reviews
  • Portsdown View, Havant
Welcome to Portsdown View, where luxury living and exceptional care come together to create a truly one-of-a-kind experience. The 5-star, all-inclusive home is nestled in the charming town of Bedhampton and offers 71 beds of later life living, complete with unmatched hospitality and state-of-the-art facilities.

From the moment you step through the doors, you'll be greeted with the finest amenities and personalised attention from the dedicated staff. The all-inclusive approach means that you can relax and enjoy your stay without worrying about a thing - from exquisite dining options to a full calendar of events and activities, everything is taken care of for you.

But it's not just the unparalleled luxury that sets Portsdown View apart. Their commitment to exceptional care means that you'll have access to round-the-clock support and personalised care plans tailored to your individual needs. And with a range of state-of-the-art facilities, including a spa, cinema room and beautifully landscaped gardens, you'll never want to leave.

So if you're looking for a touch of class and a place to call home, Portsdown View is the perfect choice. Experience the best in luxury living and exceptional care today.

Care Provided by Portsdown View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Pippa Mafunga (Registered Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Portsdown View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,691
    • Self-Funded Residential Dementia Care from £1,691
    • RESPITE Self-Funded Residential Care from £1,841
    • RESPITE Self-Funded Residential Dementia Care from £1,841
  • Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.


  • (these prices are only a guideline, please contact Portsdown View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No visiting restrictions in place


  • Parking
  • Plenty of parking on site


Total of 46, showing 21-40
9.9

Portsdown View has a Review Score of 9.9 (9.891) out of 10, based on 46 reviews in the last 2 years. Over all time Portsdown View has 46 reviews.

Overall Experience

  • 44
  • 1
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  • 1

Date Published

46
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23
46
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Overall Experience  Overall Experience 5.0 out of 5

I was happy to leave mum in the care of the Portsdown View care home. I knew she would once again be well looked after. Lovely welcome at reception. All the staff were kind friendly, and ready to stop and chat as they were passing by, making sure if anything was needed. Games and chatting going on in
the bistro, and beverages cakes biscuits whenever you wanted. Home from home comforts, in a delightful bright and beautiful setting. This was Mum's 3rd respite stay here, she saw friends she made on her first stay and has made more, and looks forward to her next stay (when we take a holiday) Mum said the food is very good, tasty, and varied. Lovely garden area to have a wonder around. Trips out if you desire to go. Thank you to all the staff at Portsdown View

Reply from Gillian Halls, Customer Relations Manager at Portsdown View

Thank you for taking the time to write this lovely review, it is very much appreciated and we value all the feedback we receive. We are so pleased to hear that Mum enjoyed her stay with us once more, it was a pleasure to have her stay, and we look forward to welcoming her again in the near future.


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Overall Experience  Overall Experience 5.0 out of 5

I love the wide corridors, beautiful rooms and friendly atmosphere. The care my parents get is respectful and friendly. The whole building is clean and well-managed by lovely staff. I feel confident about my parent's care and well-being. I like that hair and nails are provided within the price. The
resident and family events are wonderful and a great addition.

Reply from Gillian Halls, Customer Relations Manager at Portsdown View

Thank you for taking the time to leave us a lovely review, we really do appreciate all of the feedback we receive and I will be pleased to share your positive thoughts with the team here at Portsdown View. Thanks again.


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Overall Experience  Overall Experience 5.0 out of 5

We have all been blown away by Portsdown care home. It’s such a worrying time when a loved one has to go into care but couldn’t have wished for a more caring and beautiful place.
All staff have been excellent and their care is really genuine. The whole place is so open and nothing is hidden. The workings
of the care home are excellent. Such a warm and friendly place the minute you step inside. The residents are well cared for. As we have spent a lot of time chilling and chatting you can watch the other residents engaging in activities or just be entertained and cared for by the staff. Laughter is plenty in the environment which makes for a pleasant experience for all concerned. We have eaten both in the fine dining and bistro and the food and service is fantastic. Well done to all staff on every level. This new concept in caring is definitely working in this home.

Reply from Cheryl Tyson, Customer Relations Manager at Portsdown View

Thank you so much for this lovely review! Our team are very passionate about giving the very best of care to the residents here at Portsdown View and we hope that reviews such as this will give other families the confidence to seek care for their loved ones when they are in need.


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Overall Experience  Overall Experience 5.0 out of 5

I moved my brother into Portsdown care home in July 2023 and it is a fantastic place to live. The staff, food and living accommodation is excellent. I haven't seen my brother so happy and smiling for a long time. It has made me feel happy.
I can't thank the staff enough for all their support overall.
Excellent and the best home I've seen.
Thank you.

Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View

Thank you so much for your wonderful review. We truly appreciate you taking the time to write this, and we value your feedback. It will give me great pleasure to share this with our wonderful team.


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Overall Experience  Overall Experience 5.0 out of 5

Congratulations on your Casino event raising funds for Dementia Support, all the staff worked incredibly hard and the quality of the food, service, and entertainment was exceptional as always. My mother has now been at the home for seven months and continues to benefit from the fantastic care provided.
Despite a few staff changes, the new team members show the same level of care and are clearly passionate about the residents. Mum continues to be stimulated and enjoys the activities, entertainment, and various trips that are regularly arranged. All the staff, including catering, activities, bistro, beauty salon, housekeeping, reception, and the whole care team deliver a great level of care, compassion and understanding. The home is always welcoming to all family members and is a happy vibrant place to visit. Well done and thank you.

Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View

All our wonderful team at Portsdown View can not thank you enough for your kind review, we strive to deliver extraordinary care and service every day to all. We truly appreciate your kind words, thank you from us all.


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Overall Experience  Overall Experience 4.0 out of 5

My brother was happy with his time at Portsdown View, or as happy as he ever is away from his own home which is the only place which he found comfortable and reassuring. His level of dementia is mild, but he is also quite deaf which makes his condition appear worse. The staff were very helpful, and
quickly learned how he likes to be treated and helped, and when he does not! He has always been a private person, so institutional life does not come easy, but despite that, he did find the home comfortable, and he was particularly comfortable with the staff who were - he felt - very kind and understanding of his problems and how best to manage them. Personal problems were well coped with, and they were not treated as trivial as he has experienced in other care homes. He would have been happy to return.

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Overall Experience  Overall Experience 5.0 out of 5

The staff have all been very friendly, helpful and caring.

Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View

Many thanks for your review. It is much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was in Portsdown View for 2 weeks while I had a much-needed break.
The experience was very good, the staff, the facilities and the building were all fantastic.
Our family visited on many occasions and the hospitality offered to them all was second to none.
My husband was looked after extremely
well and had a great time!
I can’t thank them enough for all they did.
Next time I need a break Portsdown View will be my first choice for my husband.

Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View

Thank you for the lovely feedback, I will pass this onto the team. I am so pleased that your husband enjoyed his stay with us and look forward to him coming back in the future.


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Overall Experience  Overall Experience 5.0 out of 5

This is a really amazing place, everyone is so friendly and caring. The care team go above and beyond for all the residents. When I visit it feels like I am coming home.

Reply from Cheryl Tyson, Customer Relationship Manager at Portsdown View

Thank you so much for such a wonderful review, we truly appreciate the time you have taken to write this and it will be our pleasure to share with team.


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Overall Experience  Overall Experience 5.0 out of 5

A very warm, friendly welcome for my respite care at Portsdown View.
Everywhere was bright, and surroundings lovely.
During my stay the food was good.
The staff were very friendly, kind, and helpful.
My room was bright, spacious.
I enjoyed my respite stay.
Thank you.

Reply from Berni Martin, CRM at Portsdown View

We loved having you stay with us, we cannot wait to have you back again... take care and hope to see you soon.


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Overall Experience  Overall Experience 5.0 out of 5

I was lucky enough to spend 2 weeks respite care in Portsdown View at the end of August/beginning of September 2023 for 2 weeks.
I needed a comfortable, caring environment to recover from ankle surgery, which left me unable to weight bear for some weeks. Fortunately for me, this home was local and
brand new and I could not have wished for better care in such lovely surroundings.
Every member of staff was compassionate and the care I received was just what I needed at what was a difficult time for me.
I had lots of visitors (lucky me) and all of them were made to feel welcome too. They were all very impressed with Portsdown View and my family especially were really pleased that I was being so well looked after.

Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your lovely review, we know how important attention to detail is for anyone staying with us either short or long term, we always strive to ensure quality care and service in all areas, thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

I'm absolutely delighted to have found Portsdown View for my nan. The staff are incredibly attentive and compassionate. My nan has truly blossomed since moving in and has found a new lease of life. The facilities are second to none, and the sense of community here is heartwarming. It's such a relief
for my whole family to know my nan is in such capable hands. Five stars, without a doubt.

Reply from Berni Martin, CRM at Portsdown View

All our wonderful team at Portsdown cannot thank you enough for your kind review, we strive to deliver extraordinary care and service everyday to all, we truly appreciate your kind words - thank you from us all.


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Overall Experience  Overall Experience 5.0 out of 5

My parents moved here from another local care home about 8 weeks ago. The first thing that struck me on their initial tour was the genuine friendliness of the staff, management, and carers. There were no false smiles, just real genuine care. I wasn't expecting to move my parents after a year in a previous
home (not a pleasant experience for them), but this time things are very different. The facilities are excellent, the food is remarkable, our parents tell us every day what lovely things they have eaten, the freshness, presentation, and quality of the food is top restaurant standard. The place is light bright and welcoming and they settled in immediately, nothing was too much trouble when arranging their rooms upon entry. The personal care given is done with such dignity and care and there is a real thought for the welfare of the residents. I wouldn't hesitate to recommend this place, fantastic on every level!

Reply from Berni Martin, CRM at Portsdown View

What a truly fabulous review for our wonderful home and remarkable staff, we strive to deliver excellence throughout to ensure quality care and service to all our wonderful residents, we are so pleased that you as a family are extremely happy with the care and service delivered. It will give us great pleasure to pass your feedback to our team. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

What an amazing place to live. My uncle moved from another care home where he was unhappy and lost weight. Since being/living at Portsdown View Care Home he is a different person. He smiles and laughs, he is joining in with activities and eating very well. He loves the food, and staff, for sure and
he has gained weight. All I can say is wow, the home, facilities, staff and food are superb. I have never met such a lovely team (actually I would call them family). Nothing is too much for them and they definitely go the extra mile plus more. I would 100% recommend (I already have) this home to anyone.

Reply from Berni Martin, CRM at Portsdown View

We cannot thank you enough for your stunning review of our home we are so glad you are pleased with the care and support given to your uncle, we strive to deliver the best care and service daily. We truly appreciate your time in giving us this review. Thank you again we will pass your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the home enough. The staff are so genuinely caring. The environment is five stars. Mum is really happy and kept motivated to enjoy life to the best of her ability. The home is completely inclusive and should be used as a role model for all other homes. Mum continually praises staff and
is extremely happy. We never feel guilty about not seeing her for a few days, as we know she is being very well looked after. As a family, we cannot thank you enough.

Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your wonderful review. We truly appreciate you taking the time to write this, and we value your feedback. It will give me great pleasure to share this with our wonderful team.


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Overall Experience  Overall Experience 5.0 out of 5

Fantastic. All staff are really caring, everywhere is very clean and inviting. All the facilities are excellent.

Reply from Berni Martin, CRM at Portsdown View

We are so thankful you are part of our family, it is our pleasure to ensure the best care and attention is given to you and all our lovely residents.


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Overall Experience  Overall Experience 5.0 out of 5

My mother came to Portsdown View for respite with a view to becoming a permanent resident. All staff are very knowledgeable taking great care to get to know my mother, enabling her to have individualised care, everyone is extremely friendly and always smiling.
Nothing is too much trouble, their attention
to detail is exceptional, as is the care and support shown not only to my mother but to the whole family. It is a real pleasure to visit my mother in such a beautiful setting with great staff, great food and a great atmosphere.

Reply from Berni Martin, CRM at Portsdown View

We are all delighted to have your mother as part of the Portsdown Family, we are truly thankful for your beautiful words, we strive to deliver outstanding service and care, it is our pleasure to care for your mother. Thank you again and will share your comments with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad and his partner moved down to Portsdown View on 11/7/23, they have been delighted with it and are very happy. I met many of the staff on my first visit, carers, domestic and reception staff and they have all been very welcoming and lovely. I feel they are now in safe hands and the premises are
beautiful. Thank you.

Reply from Berni Martin, CRM at Portsdown View

Thank you so much for your kind words, and we are so happy your loved ones are delighted with the care and attention they receive. We pride ourselves in delivering first-class service and care daily. We are delighted to have them with us and be part of our Portsdown family.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely staff and a beautiful home with a lot of attention and thought given to residents. Very good nutritional food.

Reply from Berni Martin, CRM at Portsdown View

Thank you for taking the time to leave such a lovely review for our home and our staff; we will be pleased to share your words with them. Thank you once again.


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Overall Experience  Overall Experience 5.0 out of 5

My mother has settled so well. We are just amazed at how happy and content she is. She is certainly living her best life. The staff are always friendly and kind. We can see that Mum is content and praises the staff and home. A well-thought-out concept here. It certainly compares with a 5* hotel but
better.

Reply from Berni Martin, CRM at Portsdown View

We cannot thank you enough for such a wonderful review, we truly appreciate the time you have taken to write this review and it will be our pleasure to share with our wonderful team, your review will help others make the right choice when looking for care for loved one. Thanks again


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Current Review Score: 9.9 (9.891)

Overview of Review Score

The Review Score of 9.9 (9.891) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.891 for Portsdown View is calculated as follows: ( (506 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 551 Ratings = 4.891

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Portsdown View is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 45 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (5)

Pippa

Pippa Mafunga

Job Title: General Manager

Joined: 2024

Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.


Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.


Mere

Mere Moceica

Job Title: Administration Manager

Joined: 2023

Colin

Colin Parke

Job Title: Maintenance Manager

Joined: 2023

I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.


Donna

Donna White

Job Title: Hospitality Manager

Joined: 2023

Claire

Claire Huntley-Vince

Job Title: Hairdresser & Beautician

Joined: 2023

I love making resident's look good, also making them feel totally relaxed and pampered at all times.