Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.
No visiting restrictions in place
Plenty of parking on site
Portsdown View has a Review Score of 9.9 (9.891) out of 10, based on 46 reviews in the last 2 years. Over all time Portsdown View has 46 reviews.
Review from Melvin R (Respite Resident) published on 14 August 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Berni Martin, CRM at Portsdown View
We truly understand it is not nice being away from home and also your loved one, it was our pleasure to care for your wife whilst you were in hospital, we are delighted she had a positive experience with us, we strive to deliver excellent service and care daily. We hope to see you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter S (Son of Resident) published on 8 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Berni Martin, CRM at Portsdown View
Thank you so much for your positive review of our amazing team at Portsdown View. We pride ourselves on delivering extraordinary care and service. Thank you for taking the time to send this in we will share it with our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nic C (Daughter-in-law of Resident) published on 8 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Berni Martin, CRM at Portsdown View
What a lovely review to receive and share with our excellent team, we value your feedback and we strive to deliver excellent care and service to all our residents and family and friends. Thank you once again and will share your words with our dedicated team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kevin C (Son of Resident) published on 8 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Berni Martin, CRM at Portsdown View
We cannot thank you enough for your beautiful words we are all so proud to deliver excellent service and care in our home to your loved ones. It will give me great pleasure to share your comments with our dedicated team. Thank you for taking the time to send in a review for us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Wilma B (Resident) published on 4 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Berni Martin, CRM at Portsdown View
We are delighted you are with us, your smile brightens our every morning, we will always deliver exceptional service and care and make your life "More Extraordinary," it's our pleasure to care for you. Thank you
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marion C (Daughter-in-law of Resident) published on 4 August 2023
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Berni Martin, CRM at Portsdown View
We are delighted that you are so happy with the service and what we as a team strive to deliver to all, to hear your mother-in-law has come to life since arriving to the Portsdown family warms our hearts we feel blessed to offer 5 star service to all. Thank you for taking the time to send in a review we will pass on your lovely words to our valued team. Thank you once again
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.891) out of 10 for Portsdown View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.891 for Portsdown View is calculated as follows: ( (506 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (3 Very Poors x 1) ) ÷ 551 Ratings = 4.891
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Portsdown View is based on 45 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 45 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: General Manager
Joined: 2024
Pippa's journey in the health and social care sector began at the age of 18 when she commenced her Registered Nurse training at United Bulawayo Hospitals in Bulawayo, Zimbabwe. In 2002, she transitioned to the UK, where she furthered her career in Leadership and Management, bringing with her a wealth of experience and unwavering dedication. Pippa’s skill set as a Registered Nurse will undoubtedly help to further support some of our residents.
Pippa is deeply committed to ensuring the highest quality of life for each resident she cares for. She aims to create an environment that genuinely feels like home, extending her passion for person-centred care not only to the residents but also to their families.
Job Title: Administration Manager
Joined: 2023
Job Title: Maintenance Manager
Joined: 2023
I have worked in the care sector for the past ten years, having previously worked in or been involved in the construction industry. I have been working for Connaught Care since May 2023 and I am enjoying the challenges and comradery that working with a new highly motivated & dedicated team brings.
Job Title: Hospitality Manager
Joined: 2023
Job Title: Hairdresser & Beautician
Joined: 2023
I love making resident's look good, also making them feel totally relaxed and pampered at all times.
