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Job Title: Interim Home Manager
Joined: 2025
Emma is the Interim Home Manager and brings a wealth of experience as a registered nurse for 27 years having worked both in the NHS and the private care home sector. Her journey started as a Home Manager in 2003 and she has since gone on to manage a number of homes over 15 years before moving into more Senior Management roles in Care Home Operations and Quality. Emma is committed to providing the highest levels of care and supporting the residents to lead a fulfilled and happy life.
Job Title: Clinical Deputy Manager
Joined: 2025
Sally is the Clinical deputy manager at Pottersway House and brings with her a substantial amount of nursing experience in a variety of clinical setting; predominantly the NHS.
Sally qualified as a registered nurse in 1997 and her professional journey to date has encompassed many senior positions. These include several years spent as a nurse practitioner/site manager in an acute local trust, and more recently, 8 years as a NHS ward manager on an acute renal ward leading a team of 60 staff.
Sally encompasses and encourages the values we promote and always leads with kindness and compassion.
On a more personal level, Sally loves good coffee, cats, and time spent with family and friends. She is also a keen walker and loves nothing more than climbing a hill or mountain on her days off.
Job Title: Lifestyle Lead
Joined: 2025
Leanne relocated to the UK from South Africa 8 years ago, with the dream of making a positive difference in the lives of the more vulnerable members of the community. After a brief move to Residential Childcare, Leanne returned to devoting her time to adults in the Residential Care sector. Leanne is particularly passionate about creating a meaningful lifestyle for those living with Dementia, and – over the last 7 years – has worked extensively as trainer, mentor, and activity provider in this field.
As Lifestyle and Wellbeing Lead, Leanne hopes to focus on person-centred care and individual wellbeing, encouraging residents to explore new ideas and rediscover old passions, thereby creating a meaningful and fulfilling lifestyle. Drawing on her creative background (25 yrs in the Design Industry), Leanne intends to implement activity programmes that will cover a wide spectrum of individual interests, and encourage residents to live their “best possible lives” in a safe, nurturing and wholistic environment. Leanne has an eclectic mix of interests (particularly in Arts, Architecture, History, Dance and Theatre) and is always enthusiastic to explore new things and go on new adventures.
Job Title: Head Chef
Joined: 2025
Andrew has over 25 years of experience in catering. 10 of which were in care industry.
He has worked in AA rosette standard restaurants and prides himself on bringing the fine dining element to the care home.
He is passionate about creating the highest quality and standards for the residents whether they choose to dine in their room or restaurant.
Andrew will offer residents a great mixture of menu choices from traditional British classics to world foods with unique flavours to tantalise the taste buds.
Andrew will ensure there is always a plentiful supply of freshly baked biscuits and cakes for our residents to enjoy.
Job Title: Maintenance Manager
Joined: 2025
Andrew is a qualified electrician with experience of maintaining buildings in the hospitality sector and is always on hand to help support staff and residents make their days go smoothly.
With a smile on his face, no job is too big or too small and Andrew will always be seen around the home making sure everything is in tip top shape for all.
Andrew likes to discover new things and is always looking for a good conversation about others and their experiences and is looking forward to spending time with the residents in their new home.
Job Title: Business Administrator
Joined: 2025
Dawn Byrne is the Business Administrator at Pottersway House Care Home, bringing over 20 years of experience in the social care sector.
She began her career in the travel industry, holding senior management roles before transitioning into care.
Throughout her career in this sector, Dawn has gained valuable experience in a variety of roles, including Activities Co-ordinator, Social Care Manager, Recreation Manager and Front of House Manager.
Dawn is passionate about supporting residents in leading fulfilling and happy lives at Pottersway House Care Home.