Prestwood Lodge

Wolverhampton Road, Prestwood, Stourbridge DY7 5AN
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9.8 15 Reviews
  • Prestwood Lodge, Stourbridge
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Care Provided by Prestwood Lodge

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Tina Harris (Director of Care Services)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (30)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017
    • Number of floors: 2

Funding & Fees Guide for Prestwood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,500
    • RESPITE Self-Funded Residential Care £1,250 – £1,500

  • All fees are inclusive of care (subject to a detailed care assessment) and also fully furnished luxury room with private en-suite. All meals and drinks are included as well as housekeeping, laundry and activities.
  • (these prices are only a guideline, please contact Prestwood Lodge to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Unrestricted visiting


  • Parking

  • Car parking available


Prestwood Lodge Reviews (15)

9.8

Prestwood Lodge has a Review Score of 9.8 (9.768) out of 10, based on 8 reviews in the last 2 years. Over all time Prestwood Lodge has 15 reviews.

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Review from A C (Daughter of Resident) published on 10 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough at Prestwood Lodge for their kindness and understanding. My mum had been living with myself and my husband. My daughter wanted us to have a break and after meeting a member of staff and viewing the home we booked mum in for respite after xmas. She is now living there
permanently. I was feeling quite worried and apprehensive about leaving my 102 year old mum but the staff made us feel very welcome and couldn't have been more helpful. All the staff smile, speak, wave and in my opinion they are all angels, nothing is too much trouble. My mum couldn't be more looked after if she was royalty. Their 40th anniversary celebration was a joy to see. The care they give us is outstanding! I would have no hesitation in recommending Prestwood L to anyone who is unsure about leaving their loved one.

Reply from Tina Harris, Director of Care Services at Prestwood Lodge

It's been a pleasure to have you staying with us. Thank you for taking the time to share your experience of Prestwood Lodge.


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Review from S R (Daughter of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After my mum broke her wrist, she wanted to try a home. We chose Prestwood Lodge. We were very impressed with the home, the surroundings were beautiful, very clean and comfortable. Mum was most impressed with the food. The staff were very attentive and nothing was too much trouble. I would highly recommend
Prestwood Lodge.

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Review from Sue L (Daughter of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Prestwood for 2 weeks of respite.
After only one week she told us she was “100% certain” that she wanted to stay!
That really says it all.
Every single member of staff helped us with this very emotional time in our lives and made Mum feel completely at home.
Mum continues to love her
new life at Prestwood and has settled completely into her new home.
We can’t thank them enough.

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Review from Andrew P (Son of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The entire team provided wonderful care for my beloved mum.
We were genuinely touched by the amazing patience and kindness they showed, which massively enhanced the last year of Mum’s life well beyond her, and our wildest expectations.
I will forever be indebted to everyone at Prestwood.

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Review from A H (Son of Resident) published on 15 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for with respect and dignity. The staff were professional, friendly and supportive. The staff were cheerful and took time to sit down and chat with my dad, someone was always popping their head in the door to check if he needed anything. His room was always very clean, as was the
whole home. There were activities planned all the time, the staff made a real fuss of my dad on his birthday it was very touching.

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Review from Beverley B (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received excellent care throughout the five years that she lived in Prestwood, and I would highly recommend it to anyone considering residential care. The care provided is outstanding, and the staff are professional, kind and caring. All members of the team go above and beyond what is expected
to provide the very best care for the residents. The surroundings are luxurious, beautifully maintained and spotlessly clean. There is a wide variety of daily activities and entertainment for the residents. There is a varied daily menu which should tempt every palate.
I found the staff to be loving and very supportive of my mother (and my family) as her needs changed. They did their very best to care for her for as long as possible, and I will always be very grateful for that.

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Review from Carole M (Niece of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt, who is 101 years old, is now a permanent resident. Communication with the care home is excellent. We are kept fully informed and included in her life at Prestwood. She enjoys the food, the care, the company and the activities programme. We are always made very welcome and enjoy visiting her
in this warm and friendly environment. We would have no hesitation in recommending Prestwood to anyone who was considering a care home placement.

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Review from Lynne F (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom had a couple of months in respite care at Prestwood Lodge in early 2018. When Mom needed a permanent care home a couple of years later we were delighted that she was able to return to Prestwood. Many, if not most of the staff were the same, which provided Mom and us as a family with reassurance.
The
rooms were lovely, the activities team proactive, there were no rigid timetables, residents could join in with whatever they wished, go to bed whenever they wished, and visitors could pop in anytime. The care and attention that mom received from the care team were admirable. They encouraged mom to knit again, to sing again it was always personal for my mom.
Sadly Mom passed away in May 2023, at where Mom truly considered her home, Prestwood. The team were incredible. The compassion they showed and the care they gave could not have been bettered. I am so glad Mom was able to spend her final years at Prestwood.

Reply from Tina Harris, Manager at Prestwood Lodge

Thank you so very much for your beautiful heart-felt review, as you know we were all deeply fond of your mom and we considered you all our family we miss you all, especially your mum's laugh which was infectious throughout the home, her little group of friends continue to miss her dearly with all our love the girls in pink.


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Review from D H (Daughter of Resident) published on 29 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Prestwood Lodge has welcomed mum and her family from day one. All staff we have met are friendly, respectful, caring, kind and have time for mum and time to chat with the family ensuring all needs continue to be met. The transition to a care home has been stressful and emotional but the team at Prestwood
have helped to reduce the anxiety.
The rooms are spotless, the menu provides a nutritious selection and portions are generous.


The individual en-suite rooms are beautiful, including the views. Residents aren't pressured into joining activities, mum can choose what she wishes to join in with and can still enjoy having her hair, feet and nails done by visiting professionals. Thank you to the whole team, for working to run and maintain a quality home whilst keeping mom safe, healthy and comfy.


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Review from Julia F (Daughter of Resident) published on 14 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I selected Prestwood Lodge as a final home for my mother. It proved to be an excellent choice as the manager and all staff were indeed wonderful. The cleanliness, facilities and general care given here were the best that I could wish for and believe me my mother wasn't easy to please. Everyone there
was patient and nothing was too much trouble. Prior to finding this home, I had looked at many care homes and my mother had spent 2 months in a very expensive so-called luxurious home but Prestwood proved so much better all around. If you are reading this and wondering should I try for your relative, don't hesitate, it is a superb home from home establishment.

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Review from Tracey C (Daughter of Resident) published on 26 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loved living here and made many friends. She especially enjoyed the activities: quizzes, crafts, chair exercises, parties, trips out for fish and chips and ice cream, pickling onions, barbecues, visits from singers and local school children etc! The staff became her good friends and there was always
lots of fun and laughter. The food at Prestwood Lodge is delicious and when we were out Mum would check her watch because she didn’t want to miss dinner. In the summer the residents can choose to sit outside under large parasols. There isn’t a bedtime. There’s no, ‘it’s 8.30 let’s get everyone to bed.’ Each resident chooses when they wish to go to bed and a couple will sit up late sipping a sherry. Wonderful! I recommend Prestwood Lodge without hesitation.

Reply from Tina Harris, Manager at Prestwood Lodge

Thank you so much for this lovely review, it was an absolute pleasure caring for your Mum she will always be fondly remembered and will remain in our hearts always.


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Review from Michelle T (Granddaughter of Resident) published on 27 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandmother came here for respite October 2019 for a couple of days following a fall. On collection my Nan has enjoyed her stay so much she asked if she could stay longer. My Nan feels very safe, extremely friendly staff, fantastic food and great facilities. My Nan was never fond of care homes but
this is exceptional. We as a family have complete peace of mind and reassurance she is receiving the best possible care. Can’t praise the staff enough. Many thanks, your help and support are very much appreciated.

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Review from Mike P (Son-in-law of Resident) published on 29 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for almost a year. She is 102 years old.
We have found the care home excellent.
Earlier this year she fell whilst out and broke her hip.
After two weeks in hospital she was discharged. We were quite worried as her condition was not that good.
But after a
couple of days, she was getting about fine with her frame. All down to the excellent work by the staff.

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Review from Margaret M (Daughter of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my Mother is receiving at Prestwood Lodge. all the staff are both caring and professional.
The surroundings are beautiful and clean and the food excellent. Any medical problems which may occur are dealt with immediately and smoothly without
causing any unnecessary alarm
to my Mother.

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Review from Terence D (Brother of Resident) published on 1 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Prestwood Lodge from April 2017 to March 2019. Throughout this time the care she received was unbeatable.
The courtesy extended to family and friends visiting was superb with everyone being made welcome.
My sister had Parkinson's and in her last few weeks, she was treated with the
uttermost dignity and specialised care, giving her the most peaceful end to her life.
The family will be eternally grateful to the home for caring for her with so much affection.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Prestwood Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.968 for Prestwood Lodge is calculated as follows: ( (90 Excellents x 5) + (3 Goods x 4) ) ÷ 93 Ratings = 4.968

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Prestwood Lodge is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Prestwood Lodge

What types of Care is Prestwood Lodge registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Prestwood Lodge provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Prestwood Lodge have?

There are 30 Single Rooms.

What are the Facilities & Services at Prestwood Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Prestwood Lodge to the centre of Stourbridge?

2.5 mile(s) as the crow flies, distance by road may be significantly further.