At Danforth Care Homes, One Inclusive Fee Covers It All
Choosing the right care home for yourself or a loved one is a big decision, and we’re here to make it simpler. At Danforth Care Homes, we pride ourselves on offering one inclusive fee across all our homes. This means no unexpected costs or additional fees—ever.
Here’s what’s included:
All Levels of Care: Whether needs change over time, our comprehensive care ensures residents always receive the right level of support.
Accommodation: A comfortable, private room to call home.
Nutritious Meals: Delicious, chef-prepared meals tailored to residents' preferences and dietary needs.
Lifestyle Activities: Daily activities and events organized by our dedicated in-house lifestyle team, designed to engage, entertain, and enrich.
Weekly Services: Visits from a professional hairdresser and chiropodist are part of our commitment to residents’ well-being.
Our all-inclusive approach ensures peace of mind for residents and their families, so they can focus on what truly matters—quality time together.
On site private car park
Primrose House has a Review Score of 9.9 (9.894) out of 10, based on 45 reviews in the last 2 years. Over all time Primrose House has 45 reviews.
Review from Andrew F (Son of Resident) published on 30 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Amy Batchelor, Customer Relations Manager at Primrose House
Thank you for your lovely comments regarding the care mum is receiving at Primrose House. Our staff always focus on a person-centred care approach, and it is lovely to receive such wonderful feedback. We are constantly striving to provide our residents with all the facilities and services needed to make them feel right at home.
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Review from L T (Son of Resident) published on 18 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Meghan Tattersall, Sales and Marketing Manager at Primrose House
Thank you for taking the time for writing a lovely review of Primrose House and its team. I'm so glad to hear that your father is being well taken care of at Primrose House! It sounds like he is receiving the best care possible, and being made to feel welcome and safe. That's really wonderful, and it's good that he's enjoying the food. I'm glad that you had an opportunity to chat with the manager and find out more about your father's care. It's great that your father is receiving excellent treatment and being well looked after.
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Review from Phoebe T (Daughter of Resident) published on 18 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Meghan Tattersall, Sales and Marketing Manager at Primrose House
Thank you for your kind words. We are so glad to hear that you had such a positive experience at Primrose House. We strive to provide a great atmosphere, caring staff, and a clean and comfortable environment, and it is reassuring to know we are achieving this goal. We look forward to having you visit again soon.
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Review from Kate G (Daughter of Resident) published on 11 August 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Meghan Tattersall, Sales and Marketing Manager at Primrose House
Thank you so much for your kind words about Primrose House! It has been such a pleasure to welcome your mum and to make sure she is receiving the best possible care. Our team works hard every day to ensure our residents feel welcomed, comfortable, and truly part of our family. We're thrilled to see that your mum is more content and enjoying the activities and daily routine we offer here. We look forward to continuing to provide our high standards of care and giving your mum lots more to smile about in the future.
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Review from Karen L (Daughter of Resident) published on 28 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Meghan Tattersall, Sales and Marketing Manager at Primrose House
Thank you for your wonderful review of Primrose House! We are so glad your mum is enjoying her respite care experience with us. It's great to hear that you tried the food and found it excellent and that the staff are kind, caring and accommodating. We are very proud of all of our activities, from the cinema room to the hairdresser and chiropodist who attend regularly. We also appreciate your high recommendation and hope your mum continues to have a pleasant stay with us. Thank you again!
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The Review Score of 9.9 (9.894) out of 10 for Primrose House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.894 for Primrose House is calculated as follows: ( (494 Excellents x 5) + (29 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 537 Ratings = 4.894
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Primrose House is based on 44 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 44 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2023
Braiden has worked in the health and social care sector since 2017, beginning his career as a care assistant specialising in residential dementia care. While he has also supported young adults in the community, his true passion lies in caring for the elderly, particularly those with dementia. Braiden’s creativity, rooted in his earlier interest in performing arts, fuels his commitment to providing a person-centred approach to care.
In his role, Braiden uses his technical skills to guide and support staff, helping them achieve both personal and professional goals.
Outside of work, Braiden values quality time with his family and enjoys city breaks across Europe, where he immerses himself in learning about different cultures.
Job Title: Front of House Manager
Joined: 2024
Beverly started working in hospitality in 1991 and has worked the length and breadth of the UK enjoying hotel and administration work.
Beverly met her husband whilst working in a Hotel in Harrogate and they worked together for a few years.
Beverly settled in East Yorkshire in 2001 and her career path moved to working in social care in 2009 which commenced at a Nursing and Residential Home in Driffield as an Administrator and then Administration Manager.
Beverly has always worked in customer-facing roles and likes to develop good relationships with clients and colleagues.
Beverly is passionate about working in a company that gives the best possible care and has a warm welcome for everyone.
Beverly’s interests outside of work are Formula One and spending time with family.
