Priority Care Home

Bolton Royd, Manningham Lane, Bradford BD8 7BA
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9.7 32 Reviews
  • Priority Care Home, Bradford
Priority Care was previously occupied by Bradford College as the adult and community learning centre, before being renovated into a modern 37 bedded care home, designed specifically for the needs and requirements of dementia residents.

Priority Care Home is situated off Manningham Lane and is 1 mile from the centre of Bradford. The home is adjacent to the historical picturesque Lister Park, nestled amongst a diverse community of historical architecture.

Priority Care Home is set in 4.5 acres of land and the home is set back from the main road, sheltered amongst peaceful and private gardens that surround the care home, ensuring tranquillity, calm, and a sense of security for residents.

Priority Care Home is easily accessible with three local train stations (Bradford Interchange, Bradford Foster Square and Frizinghall), all within a 1.3-mile radius. Plus, a bus stop less that 2-minute walk away from Priority Care.

The home is registered to provide “Accommodation for persons who require personal care”, for residents aged 65 and over, who have a diagnose of dementia. The service type is stipulated under – “Care home service without nursing”.

Management, care staff and auxiliary staff at Priority Care Home all have training and experience in supporting residents with their mental health needs in a person centred, compassionate and understanding way.

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Care Provided by Priority Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Priority Care Home Ltd
  • Person in charge
  • Yana Karpow (Registered Manager)
  • Admission Criteria
    • social funded and private
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2021
    • Last Refurbishment: 2021
    • Number of floors: 3

Funding & Fees Guide for Priority Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,016 – £1,100
    • Self-Funded Residential Dementia Care £1,016 – £1,200
    • RESPITE Self-Funded Residential Care £1,016 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £1,016 – £1,200
  • (these prices are only a guideline, please contact Priority Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Priority Care Home Reviews (32)

Total of 32, showing 1-20
9.7

Priority Care Home has a Review Score of 9.7 (9.655) out of 10, based on 21 reviews in the last 2 years. Over all time Priority Care Home has 32 reviews.

Overall Experience

  • 25
  • 5
  • 1
  • 0
  • 1

Date Published

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11

Review from J P (Niece of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

My aunt was served notice allegedly lashing out at member of staff her mixed dementia is deteriayting so the confussion of being moved to another care home concerns me she will continue to go downhill I was informed Priority Care serve notice after one incident, this is their policy? When I picked my
aunt up to take her to new care home P care put her belongings in black bin liners.

Reply from Nilesh Tailor, Owner at Priority Care Home

We're sorry to hear that you're unhappy with your aunt's experience. The safety and well-being of our residents and staff are our top priorities. We followed all necessary procedures in collaboration with healthcare professionals and regulatory bodies throughout her stay. Decisions regarding notices are never taken lightly and are always made in the best interests of the resident and those around them.Following her departure, we responded to your concerns through our complaints process. No concerns were raised by professionals regarding how we handled the situation. We understand that transitions can be difficult, and we wish your aunt all the best in her new home.


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Review from H H (Daughter of Resident) published on 23 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Priority Care Home is a lovely care home and all the staff are friendly and approachable. The residents are treated with dignity and care. I feel secure in knowing my father is loved and treated respectfully and all his needs are fulfilled. Spotlessly clean, lovely meals, friendly atmosphere, great
social events where everyone can join in. Excellent management, staff are very busy but always have a moment to chat. Would recommend to anyone and already have. Thank you Priority, always a pleasure to visit.

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Review from P H (Son of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have both Mum and Dad here at Priority, they are both settling nicely, very content. The relationship I have with the management and staff is excellent.
Their care, help and support are wonderful.
We are all happy that Mum and Dad are here! Thank you.

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Review from W G (Wife of Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent facilities and staff.
Really feel that all staff get to know residents and if any slight worry, it's picked up very quickly.

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Review from P W (Son of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Priority Care home since Jan 2021. She has always been really well cared for by all the staff. Today, she had to go to hospital to attend an appointment. The home arranged for one of the carers to attend the appointment with me. I was very nervous about this appointment and the carer
really helped me to feel at ease throughout our time at the hospital. The way she cared for my mum was outstanding. You could tell she really cared about her. She is a credit to Priority Care Home and her profession. Yet another example of outstanding care from Priority.

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Review from Susan W (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priority Care is a well-managed, progressive care facility with compassionate, proactive staff. From the initial inspection to placing our mum in care the staff were informative, caring, and supportive.
It cannot be an easy job supporting the residents with their individual needs and requirements
but the staff manages this with a quiet competence, which is clearly well received by the residents.
Living so far away I'm grateful for the open communication and professionalism of the staff who are always available to take calls and provide updates. The residents are treated with respect and care preserving their individuality and dignity.
I know Mum is well cared for, thank you all for your dedication and professionalism.

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Review from Kim J (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Priority Care Home is staffed and managed by a team of lovely people who are doing a very challenging job extremely well. The facility is clean and well appointed with plenty of activities to engage the residents.
Living so far away I am comforted to know how well my mum is taken care of. Management
and all of the staff are always there to speak with me and the updates I receive are really appreciated.
The staff are warm, friendly, and caring. They engage beautifully with the residents, treating them with respect and dignity.
A huge thank you to all, I know my mum is well looked after and I am so grateful to all of you for your kindness, care, and professionalism.

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Review from D W (Brother of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally very well kept and maintained throughout. Good security.
Been several times and residents appear to be well cared for and pleasant with all the residents.
As they are mainly very elderly and evidently not in good health or condition they seem to sit almost comatose much of the time, and
perhaps more could be done to create some interest and atmosphere. Overall, no complaints from me, but not surprising as it is not me who is paying for it.

Reply from Nilesh Tailor, Owner at Priority Care Home

Thank you for your thoughtful review and positive feedback on our home's upkeep, security, and care. I appreciate your clarification that your comments were general observations, with no specific concerns. Our daily activities usually conclude by late afternoon, aligning with your typical visit time when residents are often resting, which may contribute to a quieter atmosphere. To keep residents engaged, we offer a range of activities throughout the week-singing, baking, board games, gentle exercises, and more promoting well-being and joy. Unique sessions, like owl adventures, pet therapy, and silent disco days, add a fun element. We also host weekly visits from local school volunteers, which foster meaningful connections. Our activities coordinator, currently on temporary leave, will return in January, adding further vibrancy to our programs. Your feedback is valued as we continue providing a warm, engaging environment for our residents.


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Review from Adrian H (Son of Resident) published on 7 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Clean home, lovely surroundings. All staff are amazing. Dad is really happy and has settled in really well. Easily accessible for visitors, residents and disabled visitors. Activities for residents to do keeps them active and occupied. Very impressed with everything.

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Review from J L (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my father arrived, the staff at Priority have cared for him and us as a family to the highest standard possible. The care, compassion and love shown to us all has been second to none. You have all played such an important role in our lives we cannot thank you all enough.

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Review from Keith F (Relative of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Priority Care Home is a safe place for residents and is staffed by excellent and caring staff. They work hard to care for and entertain the residents each day. The management is hands-on and is very approachable and professional. Having visited Priority Care Home most days for a year I would highly
recommend it and would happily live here myself should I need care.

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Review from Phil T (Son of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum came into Priority Care in mis May the care, patience, friendliness and general expertise have been fantastic. Nothing seems to be too much trouble for the care team. Communication is also very good and all questions are answered on an honest and friendly basis. Priority Care is very impressive.

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Review from S K (Son of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Priority Care Home for over a year now. It's a clean and tidy place. Patients are well looked after and are attended to politely and with dignity. Professionally run and the staff are superb. The day staff are great. I have my reservations regarding some night staff. Mum reports that
she is not particularly looked after well first thing in the morning by one or two staff. I feel more staff are required overnight.

Reply from Nilesh Tailor, Owner at Priority Care Home

Thank you for taking the time to share your feedback about Priority Care Home. We are delighted to hear that you find our facility clean and tidy and that our patients are well looked after with politeness and dignity. We also appreciate your kind words about our superb and professional staff. We acknowledge your concerns regarding the night staff. In February 2024, we increased our night staff team to align with the increased occupancy of our facility. However, we greatly value your opinion and want to ensure that your mother receives the highest standard of care at all times. To address your specific concerns, we scheduled a meeting with you on w/c 27th June to discuss this further. The outcome of our conversation outlined a miss understanding of staffing levels on nights and clarity on the care your mum receives. Thank you again for your valuable feedback.


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Review from John H (Son of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since her arrival 12 months ago Mum has gone from being a confused and cantankerous old woman to a calm and happy person. It is clear that the staff at Priority have her and the other residents' best interests and happiness at their core. Her room is her own space where pictures on the wall are not
discouraged and it is always clean. Her hair and appearance are clearly looked after. The food must is plentiful and must be good as Mum has put on weight which she needed to.
She takes part in the regular entertainment events in the common area - this is quite a (welcome) surprise to me, the first time I've seen her dancing and singing in a very long time.
My father (93) visits 4/5 times a week and he is looked after as if he were a resident too, including a meal sometimes which is a great comfort to us.
All things considered, we are very satisfied with the care she is receiving.

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Review from R W (Wife of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came into full-time care in August 2023. My first reaction on being told he was coming to this care home - he was not going there - how wrong I was. The home is light, warm and clean. The staff are wonderful, and the care and instant extra care are first-class. My husband has loved staying
in your home, and I can't say enough about the kindness and care given. I have a journey on a train and bus each visit unless my family bring me, but I would not change a thing. The catering, cleaning and laundry are beautiful.

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Review from J M (Sister of Resident) published on 12 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Priority Care Home on 5th October 2023, she had the best care, beautiful home staff and management outstanding. Really couldn't do enough, would recommend anytime. Thank you for looking after my sister.

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Review from Catherine K (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault this home at all, the care both to my dad and all our family was beyond reproach. Would let any member of my family go there.
My dad was only there for a couple of months but he was happy.

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Review from Gina B (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place. Everything was perfect for Mum. Staff were excellent. Mum loved it there which made us smile again.
Thank you so much from the bottom of our hearts.
Amazing.

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Review from B P (Friend of Resident) published on 29 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Called with an emergency of her son being admitted to hospital for a cancer operation. I contacted the manager who immediately arranged for an assessment visit to my friend's home address. This was followed by my friend's admission to the home the following day. This relieved the stress my friend's
son was experiencing having been left to sort out a home by himself. I cannot stress how beneficial the manager's help and actions were to the family. I have visited the home today and am extremely impressed by the accommodation.

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Review from Jo B (Daughter of Resident) published on 11 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law came to live at Priority Care just a few months ago but they were the best months she has had since her illness progressed. Through the home and their wonderful staff, she learnt to live and have fun again. Unfortunately, her illness became worse and she sadly passed away at the home.
Myself and all my family were with her and were actually able to stay at the home with her during her last days. The care my mum-in-law and us, as a family, got from the staff over those days was amazing. They cared not only for my mum-in-law but also us as a family while we were going through such a sad difficult time.
Thank you, you amazing people.

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Current Review Score: 9.7 (9.655)

Overview of Review Score

The Review Score of 9.7 (9.655) out of 10 for Priority Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.655 for Priority Care Home is calculated as follows: ( (199 Excellents x 5) + (32 Goods x 4) + (7 Satisfactorys x 3) + (4 Poors x 2) + (7 Very Poors x 1) ) ÷ 249 Ratings = 4.655

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Priority Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 May 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Yana Karpow

Job Title: Home Manager

Joined: 2021

Started employment with Priority Care Home since the commissioning of its registration in 2021.


Frequently Asked Questions about Priority Care Home

What types of Care is Priority Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Priority Care Home provide?

Palliative Care, Day Care & End of Life Care are other types of care provided.

How many Rooms does Priority Care Home have?

There are 37 Single Rooms.

What are the Facilities & Services at Priority Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Priority Care Home to the centre of Bradford?

1.2 mile(s) as the crow flies, distance by road may be significantly further.