Quarry House

Adelaide Place, Channons Hill, Bristol BS16 2ED
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9.6 31 Reviews
  • Quarry House, Bristol
Opened in 2016, Quarry House is a modern home located within the community of Fishponds, Bristol . The home is tucked away in a quiet residential area, within easy reach of Fishponds Road and all its amenities.

There are 65 individual rooms here – each with access to satellite lounges, dining area and state-of-the-art en-suites. All living spaces are light, bright and beautifully decorated, with a warm, cosy ambience for a homely feel.

The activities programme is varied and stimulating. There is an in house activities team, with extended training in meaningful engagement with older people. Activities include day trips, gardening club, music and dance.

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Care Provided by Quarry House

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 65 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tina Curtis (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Quarry House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,470
    • Self-Funded Residential Dementia Care from £1,470
    • Self-Funded Nursing Care from £1,470
    • Self-Funded Nursing Dementia Care from £1,470
    • RESPITE Self-Funded Residential Care from £1,470
    • RESPITE Self-Funded Residential Dementia Care from £1,470
    • RESPITE Self-Funded Nursing Care from £1,470
    • RESPITE Self-Funded Nursing Dementia Care from £1,470

  • All self-funding residents admitted to a nursing room will be charged an amount equivalent to FNC (NHS-Funded Nursing Care) on top of the bed rate. This will be fully refunded following a successful FNC application.


    We know how important it is to find the right care home for yourself or a loved one, and the fees and type of funding are a key part of this process. Therefore, for any questions you might have, please do not hesitate to contact our care home.
  • (these prices are only a guideline, please contact Quarry House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Quarry House Reviews (31)

Total of 31, showing 1-20
9.6

Quarry House has a Review Score of 9.6 (9.619) out of 10, based on 12 reviews in the last 2 years. Over all time Quarry House has 31 reviews.

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Review from P U (Wife of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I liked the fact that there was no smell as you walked in. Very clean. I found staff some were better than others, also a bit of a language barrier. Over three months we did built up a rapport with them and I must say at all times they were very kind and respectful to my husband.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are happy to hear that you appreciate the cleanliness level at Quarry House and that you have built a good relationship with our staff. Thank you for taking the time to leave us a review.


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Review from Jon F (Son of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Quarry House for all of March and some of April for respite care. Quarry House was fantastic! Had one issue in first week but spoke to staff and it was rectified straight away. The level of care from the cleaning team to the kitchen team to the carers to the nurses was incredible. They made
Mum feel so welcome and they made the rest of the family feel welcome every time we visited! There were a few exemplary team members there who treated my mum like she was their own mum. I’m not allowed to use names on here, but they will know who they are. An example of how switched on they are was when a fantastic nurse spotted my mum's leg was slightly swollen and hot. Within a day Mum was sent for a scan to show there was a blood clot. Medication was sorted straight away and everything on the mend. Fantastic attention to detail! Mum, myself and brother was gutted that Mum had to leave for another, permanent home, and we would have stayed if we could have afforded it. Highly recommend Quarry House!

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are so glad to hear how pleased you were with the care your mom received at Quarry House during her respite stay. The staff members will also be really happy to read your kind words of appreciation.


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Review from Kim M (Daughter of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. You can feel the warm welcome and care as soon as you arrive. Dad has dementia, but has been treated with dignity and respect and involved in his care since day one. Everyone has made every effort to get to know him, his likes and dislikes and to make him as comfortable and
content as possible. Dad likes people around him, so the carers and activities ladies have encouraged, supported and involved him with all the daily activities (quizzes, games, animal visits, entertainment, film shows, gentle exercise) and also visits to interesting places in their minibus. The carers will sit and talk, read or look at his photo albums to keep him engaged. Everyone who works there will speak to the residents by name as they pass. The rooms are bright, airy, clean and spacious. The management are fully approachable and open to suggestions and visitors are always made welcome with their open-door policy. We are so glad we found Quarry House and fully recommend it to others.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Thank you so much for taking the time to leave such a wonderful review. We are beyond happy that you are pleased with the care your dad is receiving at Quarry House. He is an amazing man and we are glad to serve him in his home.


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Review from Michael K (Son of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment Mum was brought under your care we were impressed, we had previous care home experience with another care home group.
The attention to detail was evident when we brought in clothes, and you took them away to mark and hang in wardrobe.
Room was decorated beautifully, big picture windows
with natural light, great purpose for needs bathroom - homely. The staff were fantastic and said we could visit at any time - and they were welcoming - every aspect of Mum's health was attended to. She never wanted to go back to hospital - her final resting place and felt like her home - ocean - grateful forever.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Thank you from the bottom of our hearts for this wonderful review. Caring for your mom was a great pleasure.


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Review from P P (Niece of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative came to Quarry House in February 2021, first to Garden floor and when his health deteriorated to Sky. The care he received on both floors was exemplary and he was shown respect and kindness by all members of staff.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Many thanks for leaving this kind review. We are so happy to hear you were pleased with the care your relative has received at Quarry House on both floors.


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Review from Barbara D (Daughter-in-law of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We looked at a few care homes but this one certainly stood out to us. From the guided tour to the assessment then admittance, the staff could not have been more helpful. Nothing was too much trouble. Quarry House has such a homely feel to it. The staff go above and beyond to make sure the residents
feel well looked after. They take great care to find out their likes and dislikes. There are lots of activities/day trips if the residents choose to participate. When visiting you are always made to feel welcome. Quarry House is highly recommended.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Many thanks for taking the time to leave us this wonderful review. We are so happy you are pleased with our home.


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Review from A F (Daughter of Resident) published on 9 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Meadow Floor gave fantastic support for my dad and ourselves so caring on all levels. Always on hand for anything besides caring for my dad. They always made sure we were okay we just could not fault his care. Will always be grateful to all the staff for making the time dad has left a pleasant one.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are deeply grateful for your feedback. Staff at Quarry House are very happy that you are pleased with the care they provide.


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Review from Janet A (Daughter of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted from hospital to Quarry House in March 2023. We had visited a few homes, earlier in the year and liked the bright airy feel of Quarry House and the friendly staff.
My mum seemed to settle well and whilst she was there, she needed a high level of care and the staff were very
attentive to her needs. The nursing staff kept in touch, with how things were going and I felt fully informed about any changes or worries.
Staff were particularly thoughtful, in my mum's final days and ensured that her family were able to spend time with her and enabled me to spend the night with her, in her final hours. I was also able to witness the respectful way they treated my mum after she had passed.
I would certainly recommend Quarry House, if you are looking for somewhere, where your loved one, can be looked after and receive a high level of care.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Thank you so much for your wonderful words. We are so pleased that you were happy with the care your mom received and that our staff at Quarry House could support both of you during such a difficult time.


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Review from Linda K (Daughter of Resident) published on 6 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Quarry House because they had a Specialist Dementia Unit which our family needed badly to take care of Dad. They were kind, caring and compassionate from the start. Dad could not stay at home due to extremely challenging behaviour at times so after quite a search, Quarry House helped him and
us. Sadly Dad passed away so could not return after a stint in hospital. I would recommend Quarry House to everyone as they did Dad proud. Thank you so much.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are so glad to hear you were happy with the care your dad received at Quarry House. Thank you for taking the time to leave us this beautiful review.


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Review from H B (Sister of Resident) published on 13 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We looked at several homes before visiting Quarry House Care Home. We immediately felt this was the right place for our sister. We were greeted by friendly staff and the whole place seemed bright, welcoming and homely. She has been a resident since February and has settled in well. The staff are caring
and do their best to make her happy. Nursing care has been excellent and we have been kept informed at all stages.
We have already recommended the home to other people.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

The staff at Quarry House will be so happy to read your kind words. Thank you. And we are so glad to hear your sister settled in well - looking after her is a joy.


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Review from L M (Daughter of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are helpful, friendly and accommodating. They check on Mum frequently and do their best to meet her needs.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Many thanks for your review and kind words. The team at Quarry House will be pleased to read this review.


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Review from H C (Power of Attorney of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend with dementia is contented to be living at Quarry House. The staff have got to know her, her likes and dislikes, and are kind and respectful. They encourage her to join in the activities that she enjoys. The nurses are alert to her medical needs. Her general health and well-being have improved
in the year since she came to live here.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

Thank you so much for such a beautiful review. We are so happy that you are pleased with your friend's stay at Quarry - it is a real joy to care for her. Thank you once again.


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Review from O D (Granddaughter of Resident) published on 1 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quarry House Care Home is an outstanding care provider who has cared for both of my grandparents. Both of my grandparents have enjoyed their time at Quarry House and all of the staff have been very supportive of them and us as a family. The care they have received is outstanding and tailored directly
to meet their needs. Well done Quarry House and thank you!

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are deeply grateful for your kind words - thank you. And we are so glad to hear you and your parents have been so satisfied with the level of care we are providing at Quarry House.


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Review from Joanna T (Daughter of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Quarry House Care Home for palliative care and she has been so incredibly well looked after. I don't believe staff could do more. The rooms are light, bright and cheerful. The nursing staff are so very kind, thoughtful and nothing is too much trouble. Most importantly, my mum feels
safe and comfortable.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are so grateful for your kind words and so glad you are feeling your mom is incredibly well looked after - thank you. Everyone at Quarry House will be so glad to see your review.


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Review from Pauline H (Wife of Resident) published on 22 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quarry House is one of the best nursing homes I have been in. I was a care assistant for many years. The care and food is excellent and the family is looked after as they are going through a very difficult time, my family could not wish for better care for my husband's end of life. Thank you.

Reply from Alexandra Grozea, SEO and Marketing Manager at Quarry House

We are deeply grateful for your kind words, especially as they are coming from someone who was a care assistant for many years. Everyone at Quarry House will be so happy to hear this. Thank you very much.


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Review from E C (Daughter of Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family were pleased and grateful for the excellent care and friendliness of all the staff in this home.
Although Mum only had eight weeks in her new home, she was happy, safe and her family could visit when they wanted to. Thank you again, to all the staff at Quarry House, for your care, empathy
and kindness throughout Mum's time with you.

Reply from Richard Crocker, CEO at Quarry House

Thank you for taking the time to leave this lovely review and trusting the Quarry House team to support your mum. The team are always very grateful to hear about positive experiences within their care so this will be well received. Thank you.


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Review from Susan B (Wife of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the caring staff for the care and support you gave my husband and family. The team made this challenging and sad time much more bearable knowing he was always cared for and in safe hands with the team was comfort. The staff are amazing and always made us feel welcome whenever
we visited. As a family, we can not thank them enough.

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Review from Geoff G (Son of Resident) published on 3 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring, well run and nurturing environment. Stimulating activity programme and good involvement of relatives. It was a difficult decision to move Mum into care but Quarry House provided a safe, caring and comfortable life in her final years and fully justified its choice.

Reply from Alexandra Grozea, Marketing Manager at Quarry House

Thank you for this great review. We are so glad to hear you have had a good experience at Quarry House. The entire team will be so happy to hear your kind words. Thank you once again.


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Review from Dorrett D (Daughter of Resident) published on 13 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Quarry House is an excellent provider of health and social care and the staff went out of their way to make sure our mother lived with dignity. The home is clean, airy and fresh. The rooms are spacious and are all en-suite, ensuring privacy. The staff were friendly, including management who were also
accessible. There was a wide variety of food and lots of different activities, including trips to the countryside and the seaside. The staff were diverse, which meant they were culturally sensitive and attentive to our mother's needs. This was a home from home and we are confident that our mother got the care that she needed. The grounds are very beautiful and as a family, we were always encouraged and welcomed at Quarry House. Highly recommend.

Reply from Richard Crocker, CEO at Quarry House

Thank you for this fantastic review of Quarry House. The team there will be very proud to receive such lovely feedback.


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Review from S W (Daughter of Resident) published on 6 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Quarry House for a year and it has been a difficult year due to covid restrictions, but we have been kept up to date on things going on within the home. Mum seems very happy and kept clean and looking well, each time I visit. The staff are very friendly and helpful. The receptionist
is brilliant.

Reply from Richard Crocker, CCEO at Quarry House

Thank you for a lovely review of Quarry House services. The team at Quarry will be really pleased to hear that your experience has been so positive.


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Current Review Score: 9.6 (9.619)

Overview of Review Score

The Review Score of 9.6 (9.619) out of 10 for Quarry House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Quarry House is calculated as follows: ( (99 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 138 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.923 Points relating to the number of positive Reviews for Quarry House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13. 12 Positive Reviews ÷ 13 = 0.923

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Meet the Team (2)

Tina

Tina

Job Title: Nurse Manager

Joined: 2019

I started my career in nursing in 1979 working as a nursing assistant in a long-stay hospital in Bromham in Bedfordshire. I then moved to Bristol in 1985 to complete my nurse training, working and living in the nurses’ home at Hortham Hospital for people with learning disabilities.


I had found my vocation.


I managed my first nursing home as a registered manager of Clifton Park in 1997 – this was a 21-bed nursing home where I stayed for ten years.


I continued to work for the Brandon Trust in various managerial roles until I retired in 2017. At this point in my career, I had worked in the nursing field for a total of 38 years.


I lasted 6 weeks of retirement – it just did not suit me! In my search for a new challenge, I found Quarry House, my forever job. I love the values and the philosophy of the organisation. Geoff Crocker, our Chairman, who interviewed me for the post inspired me beyond belief. He was so passionate about the Bristol Care Homes group, that I just wanted to work at Quarry House. The intimacy of Bristol Care Homes radiates across the teams who work for the homes across the group.


Bristol Care Homes invests in people they are interested in their staff and the residents they support.


My hobbies are holidays, renovating my cottage, and my grandchildren. One day I will try retirement again; until then I remain in my forever role at Quarry House.


Shelley

Shelley

Job Title: Deputy Nurse Manager

Joined: 2022

I am an experienced Registered Nurse who joined Bristol Care Homes as a Deputy Home Manager in December 2022.


My experience stems from working in a clinical setting as a Registered Nurse and ward manager in a specialised service for adults with an acquired brain injury requiring care and treatment with complex physical and cognitive impairments and challenging behaviours.


Having this experience has enabled me to gain a wealth of clinical knowledge and transferable skills that will enable me to enhance my role at Quarry House and ensure that the residents receive person-centred care and support the staff to deliver this.


I am very personable and enjoy having the opportunity to work within a multi-professional setting.


I enjoy watching quizzes, historical dramas especially Poldark, and watching any film with Keanu Reeve in.


Frequently Asked Questions about Quarry House

What types of Care is Quarry House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Quarry House provide?

Palliative Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Quarry House have?

There are 65 Single Rooms.

What are the Facilities & Services at Quarry House?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Quarry House to the centre of Bristol?

3.1 mile(s) as the crow flies, distance by road may be significantly further.