Queensway House

Weston Road, Stafford ST16 3TF
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7.9 1 Review
  • Queensway House, Stafford
Queensway House provides care and accommodation for up to 22 people with mental health care needs. Part of the MHA group, it is linked to Weston House via a walkway. Residents are cared for by a team of dedicated and qualified staff who pride themselves on providing quality care and support, treating residents with dignity and respect and all times.

People living at Queensway house are supported to pursue their interests and do the things they enjoy doing most. Staff are all too happy to provide residents with services according to their desires, be it time alone, music or a favourite newspaper. Residents can take part in a variety of social events and the home has various facilities to suit all tastes, including a salon and landscaped gardens. Visitors are welcome at any time.

Its easy to understand why mealtimes are so important at Queensway House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Queensway House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or nursing and dementia care, the team at Queensway House are here to help.

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Care Provided by Queensway House

  • Type of Service
    • Nursing Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (22)
    • Single Rooms with ensuite Wet Room (17)

Funding & Fees Guide for Queensway House

  • Weekly Charges per Person
    • Self-Funded Nursing Care £1,532 – £1,675
    • Self-Funded Nursing Dementia Care £1,532 – £1,675
  • (these prices are only a guideline, please contact Queensway House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room

Queensway House Reviews (1)

7.9

Queensway House has a Review Score of 7.9 (7.894) out of 10, based on 1 reviews in the last 2 years. Over all time Queensway House has 1 review.

Overall Experience

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Review from Christine J (Mother of Resident) published on 23 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, considerate, respectful and supportive. My daughter had the best of care, always fresh, and nicely dressed. Her rooms and bathroom were always immaculate.

Reply from Kara Powell, Home Manager at Queensway House

Thank you so much for your kind words. It was a pleasure to have your daughter living with us. I will ensure that I pass on your compliments to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

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Value for Money

Current Review Score: 7.9 (7.894)

Overview of Review Score

The Review Score of 7.9 (7.894) out of 10 for Queensway House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Queensway House is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.227 Points relating to the number of positive Reviews for Queensway House is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4. 1 Positive Reviews ÷ 4.4 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (0)

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Frequently Asked Questions about Queensway House

What types of Care is Queensway House registered for?

Older Person Care, Dementia & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Queensway House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Queensway House have?

There are 22 Single Rooms.

What are the Facilities & Services at Queensway House?

Lift, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Queensway House to the centre of Stafford?

1.1 mile(s) as the crow flies, distance by road may be significantly further.