Rakewood House Care Home

22 Ivor Street, Rochdale OL11 3JA
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9.6 20 Reviews
  • Rakewood House Care Home, Rochdale
Rakewood House Care Home in Castleton near Rochdale, provides residential, nursing, residential dementia and nursing dementia care.

Residents are invited to decorate their rooms with small items of their own furniture.

Staff encourage residents to complete a daily task, even if it is as simple as choosing what they would like to wear for the day.

The home runs a weekly programme of events, which includes talks and demonstrations from local people who can share their knowledge and entertainers regularly visit the care home to delight residents with songs, sketches, singing and dancing.

The care home has a large wheelchair-friendly landscaped garden for residents to relax in.

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Care Provided by Rakewood House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Theresa Okondunjokanma (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Rakewood House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,099 – £1,318
    • Self-Funded Nursing Care £1,099 – £1,318
    • RESPITE Self-Funded Residential Care £1,319 – £1,582
    • RESPITE Self-Funded Nursing Care £1,319 – £1,582
  • (these prices are only a guideline, please contact Rakewood House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Plenty of free parking on site - up to 50 vehicles.


Rakewood House Care Home Reviews (20)

9.6

Rakewood House Care Home has a Review Score of 9.6 (9.613) out of 10, based on 19 reviews in the last 2 years. Over all time Rakewood House Care Home has 20 reviews.

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Review from S H (Friend of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always have met friendly staff will do anything for you.
The place is spotless.
Residents bedding is always very clean.
Well done staff.

Reply from Tessy Okondunjokanma, Home Manager at Rakewood House Care Home

Thank you for your reviewwe truly appreciate it. Your feedback is invaluable to us, and we will be sure to share it with all our staff.


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Review from L M (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming atmosphere. The lovely staff and management were clear about what care my Dad would be receiving. My Dad will not be here for too long, but I am sure he will be cared for.

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Review from Scott C (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in here for a few months now and I cannot fault the care she has been given and the staff who work here.
She was fed extremely well, her hygiene was looked after and her dignity was kept at all times.
Really happy she is so comfortable here.

Reply from Tessy Okondunjokanma, Home Manager at Rakewood House Care Home

Thank you for your kind review. We are so grateful for your feedback and pleased to hear that your mother is comfortable in our care.


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Review from Leanne C (Daughter-in-law of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service provided here. The staff are very welcoming and helpful. The venue is very clean. The care provided is good. The food is fabulous - great portions and variety! Thank you to everyone who works so hard.

Reply from Tessy Okondunjokanma, Home Manager at Rakewood House Care Home

Thank you for your kind review. Our residents are always at the heart of everything we do, and their well-being is our greatest priority. Thank you.


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Review from Lee C (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has been great since Mum had to go in late October. Support from both care staff and nurses has been great and we have never been concerned she isn't in good hands. The hygiene is done effectively and with dignity. The food is great and varied. Without having her home we know she's in the best
place with the kind of care we would want her to have.

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Review from Samantha L (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are lovely they really have taken good care of her since she arrived. Mum has a lovely room and is cleaned and checked regularly. Mum is unable to get out of bed and has end-stage dementia she has really settled here and seems happy which is all we can ask for as a family.

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Review from Lynda C (Daughter of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really pleased with the care given to my mother. The staff are excellent and work very hard, they are kind, caring and professional. The meals are of a good standard and varied. Communication is very good and the cleanliness of the home is very good. Overall I am very happy with this nursing home.

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Review from J M (Friend of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with care despite not many staff being on each shift. Staff work hard and are responsive to needs to the best of their abilities and capacity.
Food seems nice with appropriate choice. Reasonable portions.

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Review from J M (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum came into the care home in November 2024. She was quite unwell and had difficulties with mobilities, speech, and eating. All the staff made her feel welcome and took good care of her. This care was extended to my Father who came to visit and stayed by my mum's side for most of the time. The staff
including the nursing staff and carers went above and beyond to care for my Mum and were compassionate to all my family at the end of her life.

Reply from Tessy Okondunjokanma, Rakewood Home Manager at Rakewood House Care Home

Thank you for your kind review. I will make sure to share your positive feedback with the team, as it means a great deal to us. Thank you once again!


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Review from T C (Husband of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife was referred to Cordes Court due to late-stage dementia, and the inability to feed herself and take care of herself. The care she is receiving is of a high standard and I couldn't ask for more. Any queries are answered immediately as are any concerns.

Reply from Maria Pereira, Regional Operations Manager at Rakewood House Care Home

We greatly appreciate your kind remarks. The feedback you have provided will be shared with the entire team. With Best Regards.


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Review from W A (Son of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff and very caring. The manager is very helpful and supportive. She is absolutely great and exceptionally helpful and understanding.

Reply from Maria Pereira, Regional Operations Manager at Rakewood House Care Home

We greatly appreciate your kind remarks. The feedback you have provided will be shared with the entire team. With Best Regards.


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Review from Rahul K (Friend of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been living in Rakewood House at Cavders Court for a while now and I can't say enough about the excellent care they provide. The staff are genuinely attentive and always friendly and they go out of their way to make sure everyone feels at home. The facilities are clean, well-monitored
and comfortable. They offer a range of engaging activities that my friend enjoys. It's reassuring to know they are in a safe, warm, and compassionate environment where their needs are consistently met. I would highly recommend Rakewood House to anyone seeking quality care and peace of mind for their loved one.

Reply from Maria Pereira, Regional Operations Manager at Rakewood House Care Home

Thank you for taking the time to give us a review. We are so pleased your friend is settling well at Carders Court - Rakewood House. Best Regards.


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Review from J S (Daughter of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at Rakewood since 2016 and the care she has received has been brilliant. The staff are all caring, polite, kind, and thoughtful with good communication and the home itself is clean, and warm with a lovely homely lounge and plenty of entertainment and activities for the residents.
Mum has always been treated with respect and dignity along with good care.
Thank you Rakewood!

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Review from J T (Granddaughter of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma has been very well looked after. All the carers are very pleasant, caring, and always there to help.

Reply from Maria Pereira, Regional Operations Manager at Rakewood House Care Home

Thank you for your kind words. It is a pleasure for the team to take care of your Grandma. Best regards.


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Review from J H (Daughter-in-law of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the staff and nurses are very helpful and go out of their way to make Mum as comfortable as they can. Mum is also clean when I visit and medication to ease any pain she is in is always provided.

Reply from Maria Pereira, Regional Operations Manager at Rakewood House Care Home

We greatly appreciate your kind remarks. The feedback you have provided will be shared with the entire team. With Best Regards.


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Review from D T (Son of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly in difficult conditions.
The rooms are adequate, a bit tatty.
The staff are good with my Mother who can be hard work.
Sometimes it's hard to get into the until 5 to 10 minutes.

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Review from M W (Son of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has been in Rakewood since July 2024.
During this time she has been well cared for and I think she is happy with the care that is delivered.
My only concern is that I don't think there are enough staff rotered during nights.

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Review from P D (Sister of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very kind, friendly, and very respectful to my sister. When asked a question they help as soon as they can.
My sister has not been here long and needs time to settle due to her brain damage is difficult.

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Review from M M (Son of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff were very attentive my mum was cared for with dignity and respect. We were kept well informed, day staff rang to say we needed to go back in and was very caring and knowledgeable professional. Night staff was on shift when my mum passed they explained pain relief was available if needed beforehand.
They were very empathetic and also allowed us to spend our time to be able to have time with my mum but also being aware that if needed they were there for both my mum and the family. We again were kept well informed of what would happen next. Kitchen staff were very good when asking for her own food to be liquidated nothing was too much trouble.

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Review from Monica L (Daughter of Resident) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After nine years in the home, Mum passed in June. During those nine years, there had been several changes of ownership/management along with rapid turnovers of care staff and I saw several changes in the way Mum was cared for, including the loss of continuity for Mum (she had Dementia) as far as carers
getting to know her and more importantly, Mum getting to recognise and know her carers.
However, in the last few years, the latest management change afforded Mum that continuity. The staff were happier and I can honestly say that Mum was loved and cherished during her last few years. Even through the pandemic years when I was unable to be with her as I would have liked, I knew that she was cared for as well as I could expect.
Whilst being cared for in a care home is never going to be a perfect situation, I am happy with how Mum and also her family, were always treated with respect, understanding and love. Her last few days and weeks were made more bearable for us because of this level of care.

Reply from Minu Mathews, Registered Home manager at Rakewood House Care Home

Thank you, for taking the time to provide feedback, we are pleased to hear the quality of care delivered to Mum provided comfort to you and your family it was an honour for our staff to care for your mum.


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Current Review Score: 9.6 (9.613)

Overview of Review Score

The Review Score of 9.6 (9.613) out of 10 for Rakewood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.613 for Rakewood House Care Home is calculated as follows: ( (147 Excellents x 5) + (56 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 217 Ratings = 4.613

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rakewood House Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jan 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

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Maria Pereira

Job Title: Operations Manager

Joined: 2024

I am a Registered General Nurse from Portugal with over 10 years of experience in the UK healthcare sector. My career began as a care assistant, and through dedication and continuous learning, I have progressed to my current role as the Regional Operations Manager at Carders Court.


Known for my caring and friendly personality, I am deeply committed to providing the highest standards of care.


I hold a Level 7 qualification in Leadership and Mentorship, and I am currently completing an MBA in Healthcare Management. My primary focus is to support our staff in delivering exceptional care to our residents.


My journey from frontline care to management has equipped me with a comprehensive understanding of the challenges and rewards of the healthcare profession, enabling me to lead with empathy and efficiency.


Maria

Maria Pereira

Job Title: General Manager

Joined: 2024

I am a Registered General Nurse trained in Portugal with over 10 years of experience working in the UK. I started as a care assistant and worked my way up to becoming a regional manager. I am passionate about learning and have achieved a level 7 in leadership and mentorship.


Currently, I am in the process of completing an MBA in Healthcare Management. People know me for my caring and friendly personality, and I always strive to provide the best care for those around me. As the Regional Operations Manager at Carders Court, my main goal is to support the staff in achieving high standards of care for our residents.


We look forward to welcoming you to Rakewood.


Frequently Asked Questions about Rakewood House Care Home

What types of Care is Rakewood House Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Rakewood House Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Rakewood House Care Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Rakewood House Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rakewood House Care Home to the centre of Rochdale?

1.9 mile(s) as the crow flies, distance by road may be significantly further.