Red Court Care Community

12 St Edmunds Court, Grantham NG31 8SA
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9.5 36 Reviews
  • Red Court Care Community, Grantham
Red Court Care Community is a truly wonderful, home-from-home purpose built residential care home, located in the attractive town of Grantham, on the border with Lincolnshire and Nottinghamshire.

As part of the Red Homes family, Red Court embodies its founders’ ethos of delivering exceptional, bespoke, quality care to its residents and support to their families. The consistency of care is led by the manager, whose exemplary commitment to care, dedication and compassion inspires her team to strive for excellence every day.

Red Court Care Community is a quality care home that provides nursing and residential care. With a focus on maintaining personal independence where appropriate, one of the activity areas has a built-in kitchenette.

The home also offers inclusive, purposeful, and exciting lifestyle and activity choices including music, dancing, gardening and crafts. The activities coordinator provides a rich timetable across the week, whilst the chef prepares nutritious meals and snacks, tailored to individual dietary requirements, for residents and staff to enjoy.

The home benefits from a fantastic team of qualified nurses, carers, kitchen, maintenance, activities and housekeeping team, all working together to provide the highest standards of care.

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Care Provided by Red Court Care Community

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that specialises only in residents living with advanced/complex dementia and residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Cara Wydra (Deputy Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Red Court Care Community

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £995 – £1,045
    • Self-Funded Residential Dementia Care £995 – £1,045
    • Self-Funded Nursing Care £995 – £1,045
    • Self-Funded Nursing Dementia Care £995 – £1,045
    • RESPITE Self-Funded Residential Care £995 – £1,045
    • RESPITE Self-Funded Residential Dementia Care £995 – £1,045
    • RESPITE Self-Funded Nursing Care £995 – £1,045
    • RESPITE Self-Funded Nursing Dementia Care £995 – £1,045

  • Hairdressing, chiropody, newspapers and other personal items are an additional cost. However, we are conscious of the usual disparity of cost of care of private and Council funded at most care homes. Our solution has been to bring down the cost to private clients and ask families for Council funded clients to assist with care costs which allows is to run a profitable care home whilst maintaining high standards and high staffing levels.
  • (these prices are only a guideline, please contact Red Court Care Community to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Red Court Care Community Reviews (36)

Total of 36, showing 21-36
9.5

Red Court Care Community has a Review Score of 9.5 (9.458) out of 10, based on 9 reviews in the last 2 years. Over all time Red Court Care Community has 36 reviews.

Overall Experience

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Date Published

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Review from C J (Daughter of Resident) published on 26 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been brilliant so accommodating - nothing is too much trouble - I have had experience through work of care establishments and this one in my opinion has been excellent in the care given to my father.

Reply from Roger Daniel, Director at Red Court Care Community

What a lovely review. Thank you so much for taking the time to give feedback to the manager and staff at Red Court. This has been in incredibly challenging year and we owe a huge amount of gratitude to the staff who have been incredible throughout, but also to the families who have been so supportive and understanding.


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Review from J A (Daughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice friendly staff and mum now calls this place her home which lets us know she is happy here, which is important to us.

Reply from Lin Amos, Home Manager at Red Court Care Community

I would like to thank you for taking time to do a review for us.


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Review from Nicholas G (Son of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is so comfortable and is in a really good place at Red Court. We were struggling to care 24/7 at home and the care he now receives is top notch.

Reply from Lin Amos, Home Manager at Red Court Care Community

Thank you for taking time to complete the review card.


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Review from David J (Partner of Resident) published on 15 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I can say that I've not actually had a tour of the home due to Covid-19 restrictions, as far as I can tell from what I've seen so far it is good and also heard good reports. Obviously, I cannot give ratings for all categories only those I've seen, but I'm sure that, or hope that, all is in order. I
say that fingers crossed, I dare say that the staff must go through some difficult times with the residents and I feel for them.

Reply from Lin Amos, Home Manager at Red Court Care Community

Thank you for taking the time to complete the review form, your relative is part of the Red Court Family.


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Review from Jamie L (Son of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has gone through some positive transitions over the past few months and really is a lovely place for my mum. Staff are always willing to help and accommodate. Covid rules have been thoroughly adhered to during lockdown which was a huge relief. Food is second to none. Really am impressed.
Thank you Red Court!

Reply from Lin Amos, Home Manager at Red Court Care Community

Thank you for taking the time to complete a review it is really appreciated. Your mum has settled in well with the Red Court family.


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Review from Colin F (Son of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of the home is fantastic, the staff and manager are friendly and understanding. I feel my mum is in the best place to meet her needs. The staff understand what my mum's needs are and make sure her social stimulation is always taken into account. The activities in the home are very fun
and Mum loves to join in.

Reply from Lin Amos, Home Manager at Red Court Care Community

Thank you for taking the time to complete the review, your mum is a part of our Red Court Family.


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Review from Maria T (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has settled in extremely well following a difficult stay in a previous care home. All staff are very friendly and caring. No care home will ever be good enough for our mum but Red Court is pretty close.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you for taking the time to complete a review for Red Court Care Home. Your appreciation means a lot to the staff and management.


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Review from Helen S (Daughter of Resident) published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both of my parents are in Red Court. My dad has never looked so well. He is eating properly and taking his medication properly. He enjoys chatting with staff. My mum has dementia unfortunately and it is progressing quickly, the staff are very caring and hardworking. Unfortunately, they do not have the
time my mum needs as they are short staffed. She is hopefully soon going to be moved to the dementia wing which will be better suited for her needs. The staff are friendly and approachable and always do their best to fit me in for visits. The manager is also friendly and approachable and seems to run the home well. Overall, I am impressed with the care my parents are receiving and hope the recruitment drive currently in operation will be a success. The carers that I have come across on the whole do their best. Also, the housekeeping staff and kitchen staff should get a mention as the home always looks clean and the food given looks and smells amazing.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you for taking the time to complete a review for Red Court Care Home.
It has been such a challenging year, yet the staff at Red Court have been exceptional throughout.
Thank you again for your kind comments.


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Review from Steve N (Son of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, caring in nature putting my mam at ease as she settled into her new home. Good selection of voluntary activities that all can join in with or not, this assists in keeping Mam mentally stimulated.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you for taking the time to complete a review for Red Court Care Home.
The volunteers work alongside the full-time activity team and make a significant contribution to the success of the home.
Thank you again for your kind comments.


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Review from Valerie C (Daughter of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the first time I have been able to visit my mum in the home in 18 months due to living in France and Covid. My mum became a resident during this time. The staff are very helpful, friendly and competent, the facility is spotlessly clean. This has given me lots of comforts as I return to France
that my mum is in great hands. Thank you to all the team.

Reply from Lin Amos, Home Manager at Red Court Care Community

Thank you for taking the time to review us it is appreciated and your mum is part of the Red Court family.


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Review from C R (Son of Resident) published on 9 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were really helpful and caring. Nothing was too much trouble. My father was able to die with dignity in the company of family, at a very difficult time.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you so very much for your kind words, it means such a lot to us.


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Review from Barbara D (Partner of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner has Dementia, Alzheimer's and Parkinson's disease. He cannot stand, walk or do anything for himself and is confused. The staff care for him very well and are cheerful and chatty with him. This includes all the care staff, nurses, cleaning, laundry and admin. I am kept informed of health events
and feel lucky to be able to visit weekly with PPE. The rooms are kept clean, and he likes the food. He is encouraged to socialise and not left alone for long periods.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you so much for your kind words and feedback.


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Review from Delia B (Resident) assisted by family/friend published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Looked after very well; lovely, caring staff. Food was tasty and plenty of food. Room was very clean and tidy.

Reply from Roger Daniel, Owner at Red Court Care Community

Thank you so much for your positive feedback with regards to Red Court Care Community. The manager and her team have worked miracles at Red Court to protect residents during this very difficult time and we are so grateful for the understanding and support we have received from families and friends.


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Review from L P (Daughter of Resident) published on 22 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in for just over 2 months and they couldn't have been any more accommodating. The manager, deputy manager and carers have been exceptional and really welcomed my mum. They said we could call and visit at any time, until lockdown. As my mum deteriorated quite quickly they did let us visit
her last 2 weeks. They kept me up to date on her condition and was called as soon after she passed away. Thank you to everyone who cared for her.

Reply from Roger Daniel, Director at Red Court Care Community

Thank you so much for taking the time to complete a review L P. This has certainly been a challenging period for staff, residents and families. I will pass on your kind words to the management team and staff at Red Court.


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Review from Beryl K (Wife of Resident) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic care and attention given to my husband's needs. He was in care for 11 nights respite care. All members of staff were extremely helpful and caring.

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Review from R P (Son of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Red Court (under new management) took over, we feel a more positive approach. Refurbishment of entrance areas and resident's rooms give a relaxed fresh feel. If anything, the only point to mention is staffing levels at weekends (seems low)

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Current Review Score: 9.5 (9.458)

Overview of Review Score

The Review Score of 9.5 (9.458) out of 10 for Red Court Care Community is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Red Court Care Community is calculated as follows: ( (77 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 103 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.749 Points relating to the number of positive Reviews for Red Court Care Community is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 9 Positive Reviews ÷ 10.6 = 0.849

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Aug 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Cara

Cara Wydra

Job Title: Deputy Manager

Since starting my career with the Red Homes group as a bank care assistant, I have progressed by embracing a variety of diverse roles, including senior carer, unit leader, and deputy manager.


As well as experience, I have achieved level 3 and level 5 qualifications in Health and Social Care – helping me to provide the expert care our residents truly deserve. One of the proudest moments of my career was to oversee a successful Care Quality Commission inspection of our 47-bedded residential home, which resulted in a ‘Good Rating’ of our home.


I always treat our residents with the same level of respect, compassion and care that I would expect for my loved ones, and continue to embody and share these values and ethos with my team.