Signature at Reigate Grange

50-54 West Street, Reigate RH2 9DB
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9.8 115 Reviews
  • Signature at Reigate Grange, Reigate
Reigate Grange is purpose-built and therefore fit for the purpose of promoting independence whilst keeping people safe. It offers Signature's exceptional residential and nursing care combined with outstanding facilities and services, all within a comfortable, friendly and home-like environment. The home features private apartments that vary from studios to one-bedroom suites. In addition, and in Reigate's dementia community, there are bespoke specialist dementia suites, designed especially to offer unique support for individuals requiring specialist dementia care.

Residents are able to enjoy the three acres of land that Reigate Grange is situated within, as well as nature and wildlife zones. There are regular organised trips out and residents are encouraged and supported to continue enjoying hobbies, both old and new. The atmosphere and ambience of Reigate Grange is evident the minute you enter the stunning reception area. There is a sense of calm, contentment and companionship in the combined café area and for those that prefer their own company, there are comfortable sofas just on the periphery.

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Care Provided by Signature at Reigate Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fahame Aboubacar (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (11)
    • Single Rooms with ensuite Wet Room (73)
    • Couples/Companion Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Signature at Reigate Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Signature at Reigate Grange Reviews (115)

Total of 115, showing 41-60
9.8

Signature at Reigate Grange has a Review Score of 9.8 (9.752) out of 10, based on 34 reviews in the last 2 years. Over all time Signature at Reigate Grange has 115 reviews.

Overall Experience

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Date Published

115
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Review from C M (Daughter of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum was in this care home and suffered abuse on the dementia floor. Extremely poor care. Poor food management doesn't care. A report was published in a national paper. October 2022.
Please avoid at all costs don't be fooled by first impressions here.

Reply from Reigate Grange, Management Team at Signature at Reigate Grange

Thank you for taking the time to post your review. Throughout our extensive correspondence and attempts to provide you a resolution, we have made it very clear that the standard of care you set out falls far short of the empathetic, caring relationships we seek to build with each of our residents and their loved ones. We are deeply sorry that this was your experience.


I am also keen to emphasise that when the footage and allegations were shared with us, the management team acted swiftly and decisively. All rogue individuals identified as carrying out poor care in the footage were immediately referred to the Police and Safeguarding for investigation, and to reassure you, the individuals left the organisation as soon as the footage was shared with us.


In the week we were presented with the footage, we deployed an undercover Supervisor to assess the performance of the wider team. This ‘undercover’ team member worked in the home for several weeks and found no safeguarding concerns.


Furthermore, we immediately hired an external dementia care consultant to complete a full audit of Reigate Grange. They entered the service within the same week that the footage was shared with us, and their review found there were no systemic safeguarding issues.


We also have a comprehensive safeguarding policy which includes:
- CCTV being deployed in our homes’ communal areas, which is monitored and used as part of disciplinary procedures when poor practice is identified.
- Signature deploys its own covert cameras to secretly monitor staff behaviour when there are concerns about practice, or when residents have unexpected or unexplained injuries. This footage is then reviewed, and appropriate action is taken. Deployment of the covert camera is carried out once permission has been obtained by the family in question.
- All of our homes are subject to independent, CQC-style inspections by a contracted quality assurance company.


At all times we strive to provide the very best service and we again apologise that this was not your experience on this occasion.


Thank you once again for providing this review.


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Review from H G (Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, an excellent couple of days.
Food poor - sent back to the kitchen.

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Review from Debra R (Daughter of Resident) published on 29 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old father has been a resident of Hilltops, the dementia floor of Reigate Grange, for the last five months. He came from another care home where he had struggled to settle.
I was concerned that the move would unsettle him further, but the carers were brilliant and showed him kindness and
friendship such that he settled quickly. The carers are truly amazing. The residents are all treated with dignity and respect; they are loved and happy. The environment is clean and sophisticated and a pleasure to visit. We love the garden and terrace; it’s a wonderful place to sit out and enjoy the sunshine with a cup of tea. There are several activities on offer every day, from film screenings in the cinema to painting classes, concerts or minibus trips. My father and his friends also love Gordon - me to take my dog to visit, is a definite bonus.
Moving to Reigate Grange was, without a doubt, the best decision for our father.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for this lovely review!
It is always a worry when considering a move to another home and I am glad that you made the decision to do so. Reigate Grange has so much to offer and I can see that this is your experience. I am so proud of my team and so to read your review fills my heart with joy. We absolutely love our visiting fur-friends! Please keep bringing him in! Thank you once again for this lovely review.


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Review from J H (Grandson of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has lived at this home for a year now, and although she has dementia, she is so happy and very well cared for. They have not only been kind to her but also to me as this was a hard move for us as a family.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for this lovely review. It’s an absolute pleasure to care for your Nan, and I know that my team will be delighted when I share this with them. I personally know how hard it can be to navigate your way around finding the right home for a loved one, and so it fills my heart with joy that you felt the kindness too. Thank you once again for this lovely review.


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Review from R L (Son of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mum kept getting hurt in the home on the dementia floor at Reigate Grange and what my mum was coming out with was disturbing to hear. The home kept saying how she was getting hurt was unseen. I then walked into my mum's room and saw a male carer who was bent down by her bed & made a quick exit. I
noticed my mum was petrified & shaking, clinging to my girlfriend's arm. Don't leave me. I emailed the head of dementia requesting a meeting and never got a reply. Bought this up with the manager & deputy, took into 3rd month to get a reply back. I decided to install a hidden camera & was horrified what had been recorded. This has taken a toll on my mum. The manager & deputy manager always try to cover up what's going on & alter the truth. The management doesn't reply to or open their emails months from when you send them. Problems with Dehydration/Meds/Hospital visits not arranged correctly. Bad food, fish & meat on the same dish. My mum was going yellow in the face, found on social media.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to share your experience. The standard of care described in your review falls far short of the empathetic, caring relationships we seek to build with our residents and their loved ones. We are deeply sorry that this was your experience. At the time of writing, our Senior Team continues to work with you directly to address your detailed feedback on the care your mum received and to provide you with a resolution.
Please be assured that we operate an open and honest culture and value all comments we receive because this gives us the opportunity to improve our service. We are sorry that on this occasion we fell short of responding to your emails in a timely manner. We always strive to provide the very best service, and we again apologise that this was not your experience on this occasion.


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Review from Paula S (Daughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad felt instantly at home from the first day he arrived. Even after living on his own for the last 40 years, he's been respected, allowed his own privacy, loved, and so well cared for every day.

Reply from Signature at Reigate Grange, Customer Team at Signature at Reigate Grange

We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.


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Review from E H (Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Reigate Grange became my home 9-months ago, I have been treated with respect. Above all, I feel safe and secure. Staff at all levels clearly enjoy their jobs, and it shows in their positive attitude to both residents and visitors. Cleanliness of my room and throughout the home is exceptional.
The gardens etc, add to the experience.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for such a glowing review. If I were, to sum up, my thoughts on Reigate Grange, they would absolutely resonate yours! I will take great pleasure in sharing this lovely review with my team. Thank you once again.


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Review from Chris M (Son of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the Reigate for 8-months. The care and facilities are excellent, and the apartments are very comfortable, spacious and well laid out. The family has noticed a beneficial change in my mother's well-being due to the activities offered and good food. Families are updated daily by
way of a secure website, which is very comforting. We would highly recommend Reigate Grange.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

This is such a lovely review, I can hardly wait to share it with my team. Everyone at Reigate Grange is proud of the holistic approach we take in ensuring that one’s “mind, body and soul“ are given the A1 treatment! They say life begins at 60. For us, life begins at Reigate Grange!
Warmest regards.


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Review from D K (Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel I am at the Ritz.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for a simply wonderful review!
Here at Reigate Grange, we strive to go above and beyond in all we do and passionately believe that our luxury surroundings sit beautifully with the exceptional care we give. My team will be delighted when they read this review. Warmest regards.


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Review from A E (Resident) assisted by family/friend published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the Grange is an excellent place to retire. Very clean, friendly staff, excellent activities. I would highly recommend.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

What an amazingly succinct review! Thank you!!
I am so pleased that you showed your satisfaction with straight fives across the board! I will take great pleasure in sharing this with my team.
Warmest regards.


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Review from June C (Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice gardens, I like to feed the birds and the squirrels. My apartment is lovely with my own furniture and photos of my own family.

Reply from Sarah-jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for such a lovely review. Our gardens are very special and we love that our very own wildlife visit you! Having your own belongings and photographs with you makes it so personal for you., home from home!
Thank you once again.
Warmest regards.


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Review from V B (Resident) published on 1 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been here since 30th July but so far I am very happy to be living here and so near to the rest of my family.
Support and living conditions are excellent and all the staff are very friendly.

Reply from Sarah-jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review Reigate Grange. I am so pleased to hear how happy you are with us.
Warmest regards.


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Review from G G (Resident) published on 23 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been a resident for the last six months at Reigate Grange and have been very happy here. I'm full of praise for the management and staff. I'm impressed with the runnings of Reigate Grange. My stay has been very successful, and I have received help, support and understanding in dealing with all
my problems after an extremely nasty fall. I cannot fault any member of staff, and I'm full of praise for the professional runnings of the environment.

Reply from Sarah-jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to leave such a glowing review! Here at Reigate Grange, we take pride in delivering great care, and your review is a testament to this. I will take great pleasure in sharing this review with my team. Thank you once again.


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Review from J K (Friend of Resident) published on 24 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting the home, I was pleasantly surprised at how beautiful it was. From the moment I entered, there was a warm and friendly atmosphere with lots of residents engaging in a group crossword. My friend has nothing but praise for the staff at Reigate Grange and has said that although this was a
tricky decision, it has been a great one!

Reply from Julie Le May, Client Liaison Manager at Signature at Reigate Grange

Thank you for your amazing review. We do pride ourselves on the great variety of social activities available for our residents. The team will be delighted by your comments.


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Review from Cliff R (Respite Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only been staying at Reigate Grange for just over a week. I must say, I am very impressed. Everything about the place is first class, rooms, staff, food etc. I could not be looked after any better and have already extended my stay for a further two weeks with the possibility of becoming a resident.
Congratulations to all who help to run the place.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so very much for your wonderful review of Reigate Grange. Your experience is music to our ears, and we are delighted to have you stay with us. I shall take great pleasure in feeding back your comments to our team.
Thank you once again.


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Review from P Y (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reigate Grange has been very helpful from the start in taking my mum in straight from hospital and organising everything that does with it, taking a lot of stress off my shoulders. People are so friendly and helped my mum settle in quickly; she's happy there now. The restaurant and food are excellent,
and the level of care received is fantastic. I can't fault the staff from carers to management. I've found their service to be great and would recommend anyone. Loved to stay.

Reply from Julie Le May, Client Liaison Manager at Signature at Reigate Grange

Thank you so much for your amazing review. It is always nice for the team to hear first-hand how they have made a difference for someone. We are so pleased that your Mum settled so quickly and is happy here. It is our pleasure to have her.


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Review from P K (Son-in-law of Resident) published on 28 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home. Care exceptional but at a price.

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Review from E K (Daughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reigate Grange has looked after mum extremely well throughout her time there. The staff are all very caring and respectful of mum and even through the lockdown period, they have continued to keep a high standard of care.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to leave a review. I would like to thank you on behalf of my team for your kind words. Lockdown brought many challenges but we never for a second let it impact the care we gave, so it is so special for this to be recognised. I look forward to sharing this review with my team.
Warmest regards,
Sarah-jane


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Review from N W (Son-in-law of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During her time at Reigate Grange, my mother-in-law has been very happy and treated with exceptional care and consideration. The staff have always been kind, helpful and taken any of our concerns or suggestions very seriously.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to write a review of Reigate Grange. We pride ourselves on the excellent care we provide, so it is all the more encouraging to hear that this is your experience of us. Thank you once again.
Warmest regards.


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Review from T W (Daughter of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reigate Grange has proved to do be outstanding with the care of our 97-year-old mother particularly in the unprecedented time of lockdown. She has been beautifully loved and cared for by exceptional carers, well occupied by the activity staff and nourished by top quality food. All in all, she has 2
wonderful years, very happy and content years at this amazing care home. Thank you to all the staff

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Oh wow! What an amazing review! Thank you so much for your kind words. I cannot wait to share this with my team. Thank you so much!
Warmest regards.


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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Signature at Reigate Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Signature at Reigate Grange is calculated as follows: ( (329 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 403 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Signature at Reigate Grange is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (17)

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Meet the Team (8)

Fahame

Fahame Aboubacar

Job Title: General Manager

Joined: 2023

I was privileged to join Reigate Grange in March 2023 to support the team as Care Services Manager. I was delighted to move into the role of Interim General Manager in June, and then to be confirmed as the General Manager later that year. I’m a qualified Registered Nurse, a dynamic individual with excellent nursing and leadership skills. I have a track record of delivering clinical excellence in a professional manner through direct nursing care. I have deputised for more than 10 years and also worked as Acting Manager. I’m a qualified TTT (Train The Trainer) and also have experience in commissioning new homes. At Reigate Grange, there is a genuine team spirit of cooperation and a passion to deliver the highest quality care. As General Manager, I strive to support this ethos and make our home truly exceptional.


Mariyana

Mariyana Storey

Job Title: Dementia Care Manager

Joined: 2020

I first joined Signature in October 2020 as a Care Supervisor in the dementia care community. I was then promoted to the role of Dementia Care Manager. If there is one thing that I've learned in my years of working with people living with dementia it is: the happiest and most fulfilled people are those who devote themselves to something bigger and more unique. There's nothing more rewarding than helping the most vulnerable people to continue to live their lives with dignity and respect.


Megan

Megan Leigh

Job Title: Residential Care Manager

Joined: 2018

I joined Signature at Reigate Grange in September 2018 as an Activities Coordinator after graduating from university where I studied Psychology. During the Covid pandemic, I transitioned into the care team and found a job I am truly passionate about. I soon progressed to become a Care Supervisor, and then in December 2023, I was invited to take the role of Acting Residential Care Manager. My official appointment to the position of Residential Care Manager came in February 2024. It's a huge privilege to be able to develop my career from within Reigate Grange and to provide continuity for our deserving residents. I’m committed to the values that Signature holds and proud of the care we deliver on a daily basis.


Sumitha

Sumitha Vijayagangadharan

Job Title: Nursing Care Manager

Joined: 2023

I have over 25 years of clinical experience in acute and nursing home settings, holding qualifications in General, Medical, Surgical, Paediatric, Psychiatric, Obstetric and Community Nursing. I’ve earned a State Award of Merit in Medical and Surgical Nursing and completed post-graduation in Gerontological Nursing and end-of-life care in Ireland. Passionate about elderly care, I’ve worked in India, Malaysia, Ireland and the UK, specialising in Acute Stroke units. My goal is to provide dignified care to elderly residents, ensuring peace of mind for residents' loved ones. Progressing into management, I now mentor and empower large teams. I feel privileged to work for Signature where the values of the organisation align with my own.


Karen

Karen Matthews

Job Title: Wellbeing and Lifestyle Supervisor

Joined: 2023

I was welcomed to Signature at Reigate Grange in August 2023. I have worked in care for roughly 10 years in another Signature care home. I have worked in both the Care and Activities Departments. Activities are my passion as I enjoy being able to spend time with residents and listening to their life stories. If I am able to make our residents happy and smile, I feel I have successfully fulfilled my job.


Ancuta

Ancuta Tiriteu

Job Title: Head Chef

Joined: 2023

Born and raised in Romania in a family that loves food, I became passionate about food and I love cooking with excellent quality, fresh ingredients. I attended a private college in Culinary Arts in 2013 and I was classically trained by one of the best French chefs. For over 10 years, I have had the pleasure the working and cooking in luxury establishments. I love cooking traditional British food, and I also enjoy exploring other cuisines - with the Mediterranean being one of my favourites. To me, there is no great chef without a great team, you must have people around you who understand the same “music“. They need you, but you need them desperately if you want to achieve excellence. In the past few years, I have focused my personal life more towards healthy food choices and I enjoy a very healthy diet.


Chloe

Chloe Krokidis

Job Title: Wellbeing and Lifestyle Manager

Joined: 2018

I joined as Wellbeing and Lifestyle Manager in June 2018 as part of the commissioning management team at Reigate Grange and completely new to the care industry. I come from a background within the entertainment industry, an industry I was fortunate to work in for over a decade, working both in hotels and aboard cruise ships as a singer and dancer within the Production Team and Manager of the team. My background has given me a wonderful insight into fantastic customer service and organising and delivering the activities and events within the home has been extremely rewarding on a daily basis. Since being with Signature I have also been fortunate enough to have completed my Hospitality Manager certificate, specialising in Conference and Events Management. I honestly thought leaving the entertainment industry that I would never find a job I enjoyed as much, yet my time here at Reigate Grange has been amazing and extremely fulfilling.


Dean

Dean Ferrari

Job Title: Maintenance Manager

Joined: 2023

I started at a previous Signature home as a Maintenance Assistant, progressing to be Manager and moved to Reigate Grange in 2023. Prior to coming into the care industry, I enjoyed renovating houses and did a lot of travelling for work. I thoroughly enjoy working here at Reigate and strive to keep the home and grounds to an excellent standard for our residents.