Signature at Reigate Grange

50-54 West Street, Reigate RH2 9DB
Submit a Review
9.8 115 Reviews
  • Signature at Reigate Grange, Reigate
Reigate Grange is purpose-built and therefore fit for the purpose of promoting independence whilst keeping people safe. It offers Signature's exceptional residential and nursing care combined with outstanding facilities and services, all within a comfortable, friendly and home-like environment. The home features private apartments that vary from studios to one-bedroom suites. In addition, and in Reigate's dementia community, there are bespoke specialist dementia suites, designed especially to offer unique support for individuals requiring specialist dementia care.

Residents are able to enjoy the three acres of land that Reigate Grange is situated within, as well as nature and wildlife zones. There are regular organised trips out and residents are encouraged and supported to continue enjoying hobbies, both old and new. The atmosphere and ambience of Reigate Grange is evident the minute you enter the stunning reception area. There is a sense of calm, contentment and companionship in the combined café area and for those that prefer their own company, there are comfortable sofas just on the periphery.

Show Signature at Reigate Grange on the Map

Care Provided by Signature at Reigate Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 95 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fahame Aboubacar (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (73)
    • Couples/Companion Rooms (11)
    • Single Rooms with ensuite Wet Room (73)
    • Couples/Companion Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Signature at Reigate Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Signature at Reigate Grange Reviews (115)

Total of 115, showing 81-100
9.8

Signature at Reigate Grange has a Review Score of 9.8 (9.752) out of 10, based on 34 reviews in the last 2 years. Over all time Signature at Reigate Grange has 115 reviews.

Overall Experience

  • 102
  • 6
  • 0
  • 1
  • 6

Date Published

115
8
20
34
81

Review from N C (Daughter of Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset, initial viewing to moving in, all the staff couldn't have been more welcoming in continuation. The staff take the time to know each resident and have been very supportive of my farther, taking their time. On visiting one day this week, to see my farther dancing and getting everyone
else up, with a huge smile across his face was priceless!

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to submit a review. It was so lovely to hear about your recent experience whilst visiting us. Music and dancing play such a huge part in our residents lives and I'm thrilled you were able to witness this. I will take great pleasure in sharing your feedback with my team. Warmest regards Sarah-Jane.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Husband of Resident) published on 11 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit before my wife, who suffers from dementia, became a resident blew away my senses - it was an 'Alice in Wonderland' experience. The practical features of the building and gardens are extremely clever, but all that would be meaningless without the wonderful staff. They are a revelation
in kindness and empathy, patience and understanding of human frailties.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S W (Daughter of Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough, the environment and care are amazing and compared to the previous home which was like "Gods waiting room" this is so refreshing. It feels like a home to live life and enjoy, the staff and residents seem happy and smiley most of the time (we all have off days) and there
is no nursing home smell or feel as you walk in. If I had to choose a home myself this would be the one I would like.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us here at Reigate Grange. Reigate Grange certainly is a place to live life and enjoy! I will take great pleasure in sharing your kind words with my team.
warmest regards
General Manager


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C A (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely satisfied with the care Mum has received at Reigate Grange.
There is a lovely atmosphere and all of the staff are very kind and caring.
The online portal gives a lot of reassurance and the Activity Newsletter is lovely to receive.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for your review and for scoring us a resounding 5 across the board! This is music to my ears and our team will be delighted to read your views. This is the first time our newsletter has received a mention, our Activities Manager will be delighted when she reads this as a lot of work goes into capturing the events of the month and so it's brilliant to learn it is well received. Thank you once again. Warmest regards Sarah-Jane.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter R (Son of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently stayed at The Grange and I have nothing but positive feedback for the whole experience. She was well cared for, day and night, and I was impressed with how the staff always had time to stop and have a chat or joke with her. The facilities are first rate with comfortable seating areas
throughout the home - inside and out - creating a sense of community and encouraging mixing within the residents.
The restaurant food was first class with light and more hearty options together with friendly and helpful staff. Our entire family from ages 10 to 50 plus 2 dogs were always warmly welcomed by the reception and care staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sophie H (Granddaughter of Resident) published on 23 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We celebrated my Granny's 96th birthday here at Reigate Grange. We were able to take over the bar/restaurant area for a private family get together and meal - (there were 18 of us!)
They put on an amazing meal and we were able to use the area all afternoon with no pressure on time.
The carers were
on call if we needed them to assist Granny, the meal and service was wonderful! - it was so lovely to be able to celebrate all together as Granny is now not able to go anywhere without easy disabled access.
We have been delighted with the care Granny receives, the carers are wonderful and Granny is happy, therefore so are we!

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us and especially the fabulous birthday party! It is very important to us that families feel able to come to us and celebrate in style! It was always my dream that Reigate Grange would excel at times like this and it sounds as if we did just that!
I will take great pleasure in sharing your feedback with my team.
Warmest regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C C (Nephew of Resident) published on 22 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was our first experience of selecting a care home for an elderly relative. Thankfully the client liaison manager from Reigate Grange really understood and empathised with the difficulty of supporting a relative to make that initial move into a care home. We have been so very pleased with the standard
of care provided.
The building is lovely but most of all the staff and managers do show genuine care, interest and professionalism looking after the residents. They put a lot of thought into the activities for residents. All the staff have a positive and friendly attitude. Some of the admin processes can be inconsistent and not as user-friendly as you would expect. However, that does not detract from the confidence they give us that our relative is genuinely well cared for. We have seen a real imporvement in my aunt, who is now back to her old happy self.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to review us here at Reigate Grange. I am so pleased that your experience has been so positive and I will personally share this feedback with my team. Our Client Liaison Team are just fabulous and really understand the challenges families face when looking at elder care options for their families. My team will be thrilled to read this!
Warmest regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine S (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming, friendly and caring environment. Anybody who is fortunate enough to live here is very lucky indeed.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to review us and for your kind words. I will take pleasure in sharing with my Team.
Warmest regards
General manager


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marcia M (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad had been cared for in his own home until September and up until then, he had the minimal of care. The carer never washed Dad, got him dressed etc. Now, since being in Reigate Grange he is washed, shaved, dressed beautifully and is well looked after and entertained with activities. It is wonderful
for our family to see him so well and contented. Well done Reigate Grange.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us here at Reigate Grange. I can speak for all of my Team when I say it is an absolute pleasure to be able to care for your Father. My Team will be delighted to read your kind words. Thank you once again
Warmest regards.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul F (Son of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management show real compassion and respect and interest in their guests. The activities include all and are varied. The Hilltop's community activities are enjoyable and stimulating and the singing and dancing especially meets their needs. Reigate Grange has managed to achieve a proper
genuine 'home from home' where others don't.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us and for your kind words. Our vision has always been to provide a "home from home" experience so it's great to hear we have achieved this. I will take great pleasure in sharing your review with my team and in particular the Hilltops and Activities Teams. Thank you once again.
Warmest Regards,
Sarah-Jane.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J E (Daughter-in-law of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall my mother-in-law enjoyed her month at Reigate Grange. She settled in well and very quickly seemed to get into a daily routine. There always seemed to be activities available to join in with, although I do not think she really made the most of this.
Everyone seemed very welcoming and friendly
when we visited and she has mentioned since leaving that she did enjoy her time at Reigate Grange.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to feedback on your mother-in-law's experience at Reigate Grange. We really enjoyed having your mother-in-law stay with us and I'm glad that it was a pleasant experience for everyone. I will take delight in sharing your review with my team.
Warmest regards


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J E (Granddaughter of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My granny settled in really well at The Grange and got along with all the staff. She enjoyed sitting in the cafe chatting to the other residents and visitors.
The activities carried out were very inclusive, such as a trip to the garden centre, or the pub for lunch.
I had a lovely time sitting listening
to a jazz band with Gran. It brought back lovely memories for her.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Wow! Thank you for such a lovely review. I'm thrilled to hear that the activities went down well. It's important to us that we listen to what our residents want to do and that we involve families in enjoying the moments we create. My team are going to love reading this review! Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A E (Son of Resident) published on 18 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Following a stroke in October my mother came to Reigate Grange for respite care. We found Reigate Grange just what our mother needed. The staff were excellent and nothing was too much for them to resolve. My mother described Reigate Grange as a 'posh cruise ship' in appearance. Following excellent care
our mother was able to return home, but we would not rule out her returning back.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for taking the time to review us! A posh cruise ship is a great way to describe us and this always brings a smile to my face. What makes your review even more special is the fact that your mother was able to return home. It has been an absolute pleasure to care for your mother during her recuperation and I will take great pleasure in sharing this review with my team. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Denyse B (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Living so far away, it has been a delight to see Mum so well settled. She has good relationships with some of the staff and is taking part in many of the activities available. The greatest gift came last night when returned from the theatre and Mum said "ahh, I'm home"! I can return to my home knowing
Mum is happier than she has been and I have met and know her carers.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for such a lovely review. I am so pleased to hear that Mum has settled in so well and thinks of us as home! I can't wait to share your feedback with my team.


Warmest regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Howard M (Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable and I enjoy being looked after.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Many thanks for taking the time to review Reigate Grange. we will take absolute delight in looking after you :0)


Warmest regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kate K (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very kind, caring staff, fantastic residential facilities.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us. It fills me with joy to read such to the point feedback - thank you!


Warmest regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kim H (Daughter of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother has been here she seems to have settled very well. The care staff took into account our concerns and help put them into a constructive care plan for my mum.
The staff are helpful, happy and willing to listen.
The accommodation is lovely and very tasteful and suits my mum.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you for your fabulous review of us here at Reigate Grange. I am delighted to hear that Mum has settled in so well and I'm delighted that Mum has joined us. I shall take great pleasure in sharing your review with my Team.


Warmest regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret K (Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very helpful and friendly - surrounding great.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to review us here at Reigate Grange. It's great to read wonderful things about my team. I shall take pleasure in sharing this with everyone here.


Warmest regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Daughter of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for everyone at Reigate Grange. I had to find a home for my elderly father at short notice as it became apparent that the suddenly could no longer care for himself. Thank goodness for Reigate Grange! Everything was done to make the transition swift and smooth - a huge weight
was lifted from my shoulders. My father has settled in extremely well and is now very content.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to submit such a wonderful review. It is an absolute pleasure to have your Father join us here at Reigate Grange. It is so important to us, that our families feel supported and to read that the weight was lifted from your shoulders, is music to my ears, so for that, I thank you.
Warmest regards,
Sarah-Jane.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sara B (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We decided dad needed to live somewhere with 24-hour support yet with the feeling of independence. The Grange is perfect.
Amazing facilities, beautiful setting and great care. All the staff have been helpful and supportive - from the initial enquiry to moving in and ongoing care. Really impressed and
dad is happy.

Reply from Sarah-Jane Carpenter, General Manager at Signature at Reigate Grange

Thank you so much for taking the time to submit a review and I am delighted to hear how pleased you are and that Dad is happy. I shall take delight in sharing your feedback with my team.
Warmest Regards
Sarah-Jane


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Signature at Reigate Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Signature at Reigate Grange is calculated as follows: ( (329 Excellents x 5) + (63 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 403 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Signature at Reigate Grange is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 95 registered maximum number of service users is 19, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (17)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Fahame

Fahame Aboubacar

Job Title: General Manager

Joined: 2023

I was privileged to join Reigate Grange in March 2023 to support the team as Care Services Manager. I was delighted to move into the role of Interim General Manager in June, and then to be confirmed as the General Manager later that year. I’m a qualified Registered Nurse, a dynamic individual with excellent nursing and leadership skills. I have a track record of delivering clinical excellence in a professional manner through direct nursing care. I have deputised for more than 10 years and also worked as Acting Manager. I’m a qualified TTT (Train The Trainer) and also have experience in commissioning new homes. At Reigate Grange, there is a genuine team spirit of cooperation and a passion to deliver the highest quality care. As General Manager, I strive to support this ethos and make our home truly exceptional.


Mariyana

Mariyana Storey

Job Title: Dementia Care Manager

Joined: 2020

I first joined Signature in October 2020 as a Care Supervisor in the dementia care community. I was then promoted to the role of Dementia Care Manager. If there is one thing that I've learned in my years of working with people living with dementia it is: the happiest and most fulfilled people are those who devote themselves to something bigger and more unique. There's nothing more rewarding than helping the most vulnerable people to continue to live their lives with dignity and respect.


Megan

Megan Leigh

Job Title: Residential Care Manager

Joined: 2018

I joined Signature at Reigate Grange in September 2018 as an Activities Coordinator after graduating from university where I studied Psychology. During the Covid pandemic, I transitioned into the care team and found a job I am truly passionate about. I soon progressed to become a Care Supervisor, and then in December 2023, I was invited to take the role of Acting Residential Care Manager. My official appointment to the position of Residential Care Manager came in February 2024. It's a huge privilege to be able to develop my career from within Reigate Grange and to provide continuity for our deserving residents. I’m committed to the values that Signature holds and proud of the care we deliver on a daily basis.


Sumitha

Sumitha Vijayagangadharan

Job Title: Nursing Care Manager

Joined: 2023

I have over 25 years of clinical experience in acute and nursing home settings, holding qualifications in General, Medical, Surgical, Paediatric, Psychiatric, Obstetric and Community Nursing. I’ve earned a State Award of Merit in Medical and Surgical Nursing and completed post-graduation in Gerontological Nursing and end-of-life care in Ireland. Passionate about elderly care, I’ve worked in India, Malaysia, Ireland and the UK, specialising in Acute Stroke units. My goal is to provide dignified care to elderly residents, ensuring peace of mind for residents' loved ones. Progressing into management, I now mentor and empower large teams. I feel privileged to work for Signature where the values of the organisation align with my own.


Karen

Karen Matthews

Job Title: Wellbeing and Lifestyle Supervisor

Joined: 2023

I was welcomed to Signature at Reigate Grange in August 2023. I have worked in care for roughly 10 years in another Signature care home. I have worked in both the Care and Activities Departments. Activities are my passion as I enjoy being able to spend time with residents and listening to their life stories. If I am able to make our residents happy and smile, I feel I have successfully fulfilled my job.


Ancuta

Ancuta Tiriteu

Job Title: Head Chef

Joined: 2023

Born and raised in Romania in a family that loves food, I became passionate about food and I love cooking with excellent quality, fresh ingredients. I attended a private college in Culinary Arts in 2013 and I was classically trained by one of the best French chefs. For over 10 years, I have had the pleasure the working and cooking in luxury establishments. I love cooking traditional British food, and I also enjoy exploring other cuisines - with the Mediterranean being one of my favourites. To me, there is no great chef without a great team, you must have people around you who understand the same “music“. They need you, but you need them desperately if you want to achieve excellence. In the past few years, I have focused my personal life more towards healthy food choices and I enjoy a very healthy diet.


Chloe

Chloe Krokidis

Job Title: Wellbeing and Lifestyle Manager

Joined: 2018

I joined as Wellbeing and Lifestyle Manager in June 2018 as part of the commissioning management team at Reigate Grange and completely new to the care industry. I come from a background within the entertainment industry, an industry I was fortunate to work in for over a decade, working both in hotels and aboard cruise ships as a singer and dancer within the Production Team and Manager of the team. My background has given me a wonderful insight into fantastic customer service and organising and delivering the activities and events within the home has been extremely rewarding on a daily basis. Since being with Signature I have also been fortunate enough to have completed my Hospitality Manager certificate, specialising in Conference and Events Management. I honestly thought leaving the entertainment industry that I would never find a job I enjoyed as much, yet my time here at Reigate Grange has been amazing and extremely fulfilling.


Dean

Dean Ferrari

Job Title: Maintenance Manager

Joined: 2023

I started at a previous Signature home as a Maintenance Assistant, progressing to be Manager and moved to Reigate Grange in 2023. Prior to coming into the care industry, I enjoyed renovating houses and did a lot of travelling for work. I thoroughly enjoy working here at Reigate and strive to keep the home and grounds to an excellent standard for our residents.