Ribble Court

150 Liverpool Old Road, Much Hoole, Preston PR4 4QB
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9.4 25 Reviews
  • Ribble Court, Preston
Ribble Court offers luxury residential dementia care and specialist/complex nursing care, tailored to each individual in a safe, secure and friendly environment.

Situated in the heart of Much Hoole, near Preston in Lancashire, Ribble Court brings together the best of modern design and technology with the highest levels of care and premium comfort.

The 53 spacious and stylish bedrooms are all complete with an en-suite and the team is highly experienced and able to provide a personalised service to every resident.

Residents are offered a wide choice of freshly prepared meals from a daily, ever-changing menu to ensure all likes are catered for.

And the home goes to great lengths to ensure residents are afforded opportunities to pursue hobbies and interests that are dear to them through an extensive weekly activity programme.

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Care Provided by Ribble Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 53 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Dawn Fawthorp (Home Manager)
  • Admission Criteria
    • Ages 21+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (53)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Ribble Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Fees available upon request.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Mealtimes are protected. Please contact the home to arrange a tour.


  • Parking

  • Free parking on site.


Ribble Court Reviews (25)

Total of 25, showing 1-20
9.4

Ribble Court has a Review Score of 9.4 (9.429) out of 10, based on 8 reviews in the last 2 years. Over all time Ribble Court has 25 reviews.

Overall Experience

  • 20
  • 5
  • 0
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Date Published

25
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17

Review from Catherine S (Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only recommend the care home to everyone. I went there for rehab after a fall and surgery. I could not walk at first but with the help of the physio's I am now walking and home.
Regarding the rest of the staff they are the greatest, kind, professional and would do anything for you. The food
is good and varied, always meat and veggie option.
The activities staff work very hard, trying to find new things for the residents to do.
Sunday is baking day and we had fun, not always successful. My stay was very successful.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you for your lovely review I will pass your comments to the staff and we wish you all the best in your next chapter.


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Review from L G (Daughter-in-law of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has been a resident here for about 3 years now - initially in the nursing section. She has severe dementia and is so challenging for the staff who are always so patient, and caring and nothing is ever too much trouble. They are angels.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Thank you so much for taking the time to give a review, I will pass your lovely comments onto the team.


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Review from G P (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved Mum to Ribble Court from another care home because we had become concerned that her care needs had changed and were not being met.
Mum settled straight away at Ribble Court. She has now had her medical and care needs reassessed. The care Mum has received has been excellent and tailored to
her changing needs. Staff are always kind and helpful and Mum seems so much happier. This has been a huge relief to us as a family knowing we are getting the best possible care for her.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Many thanks for taking the time to review our home, I am happy to hear that mum has settled and that you are happy as a family, I will pass this onto our team.


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Review from C W (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Father has been at the home for a few months now. All the staff are lovely and treat my Father with dignity and respect, it is like being with extended family. The food is excellent and plentiful. The rooms, lounges, and communal rooms are all well-maintained clean, and tidy. He has settled really
well into every day life and I feel very happy knowing that he is being very well cared for.

Reply from Sarah Mason, Clinical Lead at Ribble Court

Many thanks for your lovely review I will pass this onto all our staff.


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Review from Mike C (Friend of Resident) published on 11 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time I first arrived at the home 100% to the appearance and 100% to all the staff.

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Review from K W (Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nearly been here a year. The staff are fabulous, caring, can't do enough for you (certain ones). They have encouraged me to get out of bed instead of lying in bed all day. The physios are great, they will do exercises, even if you don't feel like it, they will cater or do what you can or try
to do. The activities manager is great, she always gets me helping out and cutting stuff, painting with the residents, also reading, and going on trips out in the sunshine. I could write so much more about the staff, come need medals and are so helpful, they need more acknowledgement about what they do right and the negative things also some of them are very young and treat you like one of their own (grandparent) like a young girl went to the shop for cheese because on the menu it was a jacket potato with cheese, but no cheese was there, so off he own back she went and brought some so all of us could have some finer, which was so kind of her, also she didn't need to do it. She needs the money back also. I have been doing activities with the resident while there has been none in to do it, the staff are very busy, still, I could write more.

Reply from Debra Banks, Home Manager at Ribble Court

Thank you for your very kind review; the staff at Ribble Court take great pride in what they do, and it is always great to receive nice feedback - I will share this with the team.


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Review from Su E (Wife of Resident) published on 6 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was only at Ribble Court for just over three weeks at the end of his life.
I could not have asked for better care for him.
The staff were respectful, caring, compassionate and very kind to me at this very difficult time.

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Review from Carolyn G (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of support given to our family, particularly to my father (who is also a resident at Ribble Court) and myself, after the passing of my mother, has been phenomenal.
They have been so incredibly caring and kind, listened, hugged, been tactful, considerate, just brilliant.
When my mother
had to be taken into hospital, they were efficient and caring. For Dad to be ready to visit her, they made everything easy re keeping his meds sorted for me to give to keep him safe too, and when we got the call to be there with her at the last, the speed and gentleness with which he was helped to dress and get out of the home was something to see.
Every consideration has been given to his feelings as he chose which of their rooms to live in, every help to make it feel right for him, and no rushing or fussing him.
The nursing staff are wonderful human beings, with a great sense of humour, their love for the residents is clear. So very glad we chose this place.

Reply from Caitlin Edmonds, Marketing and Operations Administrator at Ribble Court

Many thanks for taking the time to leave a review for Ribble Court. Your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that we were able to create an excellent caring environment for your family.


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Review from R M (Husband of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good care home which could be greatly improved by a few things:


1) Quality and quantity of food very poor considering the fees ie fish fingers, beans and chips.
2) Food is cold when it reaches my wife because it has to be carried individually to each resident through locked doors etc. A heated

hostess trolley?
3) No proper routine ie buzzer pressed for towels etc.

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Review from L K (Friend of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was brought into Ribble Court nursing home for end-of-life care.
Her room was large and spacious with an ensuite facility and was spotlessly clean and had no smell.
She had some horrendous sores on her upper body, which needed dressing changes and were extremely painful for her.
The staff
couldn't do enough for her and were so kind and very gentle with her at all times.
She was so upset to leave her little dog behind, so the matron agreed to let us bring her in with us.
The activities manager went above and beyond what was expected of her. She even came in on her days off to bring my friend's little dog in to visit and comfort her. She also arranged for the local church choir to come and sing outside my friend's window, and the staff pushed her bed to the window so that she could see.
Everybody was marvellous, and the home was spotless.
Highly recommend staying here.

Reply from Samantha Smith, Home Manager at Ribble Court

Thank you for your review; I will ensure that your kind comments are passed on to all of the staff.
It was our pleasure to know and care for her.


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Review from D H (Daughter of Resident) published on 5 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was cared for with love and dignity, The care home is full of light and there are several different lounge areas. Working with covid restrictions, staff enabled me and our family members to visit mum as her health failed. The staff kept me informed of various needs and I was so grateful that they
phoned me in time to get to see mum at the end. Mum enjoyed some meals and was pleased to have some fruit instead of puddings. The staff gave mum a wonderful birthday 'party' with other residents and I was so pleased to join in the celebrations. Thanks to everyone at Ribble Court and the lady who worked so hard to get the papers I needed. Thank you.

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Review from Susan B (Friend of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful to the staff of Ribble Court for providing excellent end-of-life care for my friend. There was a friendly, homely atmosphere at all times. The furnishings and facilities are excellent. I always felt welcome and was amazed at the dedication of the staff who went out of their way
to make my friend as happy and comfortable as possible. Communication was excellent. I have no reservations whatsoever.
Thank you very much indeed.

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Review from Michelle D (Resident) published on 23 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ribble Court Preston. I am 55 years old I'm staying in a Ribble court and loving every moment. I've been here seven months Definitely a 5 star home in my opinion with max quality and excellence all round. Has a pretty garden, pretty courtyard, living room, dining room, and reception area.All Wonderful
staff and nurses. you can't go wrong picking Ribble Court Care Home. Thanks so much to everyone here. The owner, is top marks, a really nice lady. Being here is perfect for me and has all I need. I have even started walking a bit again progress for sure, thanks to the owner for getting in top physio's to help me as I was in bed for almost six years so it's a miracle really to me, physio's are here to help those who need it. A big thank you to the two wonderful physio here. Food is lovely and all allergies and other eating desires are catered for. The entertainment manager for ground floor residents is brilliant. Thank you.

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Review from Louis P (Son of Resident) published on 9 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my thanks to all the staff at Ribble Court for the care shown to my late father. Every member of staff was polite, respectful and competent. Nothing was too much trouble. I always found dad clean and in a relaxed state despite his advancing dementia. I have nothing but praise
for the staff and the high level of cleanliness and order in the home. I'm glad dad was able to see out most of his last days here.

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Review from Michelle C (Daughter of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved here in Oct 2021 it is better than the previous one. The staff are amazing nothing is too much trouble even for relatives. Food is amazing. Not seen mum so happy in months. It is lovely to see.

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Review from P S (Sister of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very pleasant and caring to residents and family visitors. Cannot comment on activities as my husband was bedridden for the length of stay.

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Review from Paul D (Son of Resident) published on 16 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident at Ribble Court for several months and overall we have been pleased with the standard of care that he has received. The building is new and furnished to a high standard although to date he hasn't been provided with all of the facilities that his medical condition requires.
Staff are caring and attentive although in common with most care homes there are often a number of agency staff who aren't familiar with resident's needs.

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Review from L R (Niece of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided in a sensitive and respectful manner from all staff. The systems that were in place (and still are) to reduce Covid-19 are reassuring. My uncle's illness (Alzheimer's) has been difficult to accept; however, all the staff make sure that each day is a happy one for not just my
uncle but for all the residents. Thank you so much.

Reply from Samantha Smith, Home Manager at Ribble Court

Thank you for your kind comments, we will ensure that they are shared with all the staff.


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Review from A C (Niece of Resident) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family it is a difficult decision for anyone to make regarding full time residential care of a dearly loved relative. However, many of the worries have been lessened by the quality care of Ribble Court. The facilities are brilliant, the staff engagement with residents and families is excellent.
There are activities which are tailored to the individual needs and interests of residents. I would honestly recommend this home as a place of safety and top care for your loved ones. Thank you to all the staff for making my uncle feel happy and comfortable and for always being welcoming to his family and friends when visiting.

Reply from Samantha Smith, Home Manager at Ribble Court

Thank you for your kind comments, I will ensure that they are passed to all of the staff.


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Review from Peter S (Civil Partner of Resident) published on 2 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in one week and she enjoyed it very much.

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Current Review Score: 9.4 (9.429)

Overview of Review Score

The Review Score of 9.4 (9.429) out of 10 for Ribble Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Ribble Court is calculated as follows: ( (84 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.555 Points relating to the number of positive Reviews for Ribble Court is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6. 8 Positive Reviews ÷ 10.6 = 0.755

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (4)

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Dawn Fawthorp

Job Title: Home Manager

Joined: 2024

Dawn joined Ribble Court in March 2024 as a Deputy Manager. She has since been internally promoted to Home Manager. She is passionate about her job and likes to work alongside her dedicated team at Ribble Court Care Home, to ensure the residents have the best quality of life they can possibly have.


Dawn qualified as a Registered General Nurse in 1994, working within the NHS, Private Hospitals and Hospices, HMP Services & Nursing Homes.


Abbi

Abbi Street

Job Title: Activities Coordinator

Joined: 2022

Abbi has worked at Ribble Court since 2022 providing activities based on the resident's interests. She also plans events with external companies, trips out into the local community, and arranges for people to visit the home, including but not limited to regular entertainment, fitness classes and much more.


In Abbi's personal time, she likes to do landscape photography, bake cakes and treats, read books and go out for long walks. She is a very crafty person that enjoys painting and crocheting.


Abbi loves to make the residents smile. She enjoys watching them grow, seeing them interact with each other and the care staff and believes this is what makes her job worthwhile.


Claire

Claire Ratcliffe

Job Title: Home Administrator

Joined: 2021

Claire joined Ribble Court Care Home in August 2021.


She has previous experience in the care sector as a Care Assistant and progressed to a Senior Care Assistant.


Claire loves her administration role and believes Ribble Court is a beautiful environment to work in, she loves making special connections with the resident's families and assisting people looking around the facility for the first time.


Sarah

Sarah Mason

Job Title: Clinical Deputy Manager

Joined: 2021

Sarah joined Ribble Court in October 2021 as a Registered Nurse. In 2022 she was promoted to Bariatric Clinical Lead as part of a new service and has since been internally promoted to interim Deputy Manager.
Sarah assists the Registered Manager with the everyday running of the home and ensures high-quality person-centred care is being delivered at Ribble Court at all times. This includes but is not limited to, recruitment of staff, audits, medication management, reviewing care plans and having 1 to 1's with the residents.


Sarah has worked in the care sector since the age of 14 where she volunteered with the Sue Ryder Foundation. At the age of 30, she became a Mental Health Nurse and worked with the NHS for 5 years as a staff nurse and then as a deputy ward manager through the COVID pandemic.
Since then she has worked in private care sector, progressing from Nurse to Clinical Lead and then her current role as Deputy Manager.


Sarah is passionate about her job and likes to work alongside other passionate employees in Ribble Court Care Home, to ensure the residents have the best quality of life they can possibly have and that their families feel supported.


Frequently Asked Questions about Ribble Court

What types of Care is Ribble Court registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ribble Court provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ribble Court have?

There are 53 Single Rooms.

What are the Facilities & Services at Ribble Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ribble Court to the centre of Preston?

6.0 mile(s) as the crow flies, distance by road may be significantly further.