Ridgewood Court Residential Care Home

Ridgewood Drive, Pensby, Wirral CH61 8RA
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9.7 64 Reviews
  • Ridgewood Court Residential Care Home, Wirral
Ridgewood Court is a modern home where the dedicated team provides high-quality residential, dementia care and respite care breaks.

With beautifully decorated, spacious bedrooms and walk-in wet rooms, there are so many fabulous spaces for the residents to enjoy.

But it’s the team which makes this home, run by not-for-profit provider Sanctuary Care, really special. They are passionate about Sanctuary Care’s vision of Enriching Lives, based on the six senses people need to feel happy and fulfilled – a sense of security, belonging, continuity, purpose, achievement and significance.

Residents are actively involved in how the home is run, including deciding what fruit and vegetables to plant in their miniature allotment plot in the garden. They love to grow their own and pick the produce, which the chef uses in the kitchen. Some of the residents help to look after the home’s chickens, the eggs again being used in the kitchen.

The home has its own Resident Ambassadors, who do everything from interviewing potential staff to providing feedback on everything from the activities to the menu.

Animals are a special part of the home. As well as chickens, there is an aviary in the garden, built especially for one of the residents, who didn’t want to leave her birds behind when she moved in. There are also guinea pigs and regular visitor, dog Eddie.

Ridgewood Court is a stunning modern home, with a cinema room, with a popcorn machine and even a sweet trolley. They also enjoy lots of other activities, from gentle exercise sessions and music, to cheese and wine evenings. There is also a hair and beauty salon, a vintage tea room, a garden room and beautifully furnished lounge and dining rooms, where residents enjoy delicious home-cooking.

The gardens, which also have raised planters, are surrounded by wheelchair-friendly pathways.

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Care Provided by Ridgewood Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sam Armstrong (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Ridgewood Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,410
    • RESPITE Self-Funded Residential Care from £1,410

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1410 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ridgewood Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Television point in own room

Ridgewood Court Residential Care Home Reviews (64)

Total of 64, showing 61-64
9.7

Ridgewood Court Residential Care Home has a Review Score of 9.7 (9.741) out of 10, based on 14 reviews in the last 2 years. Over all time Ridgewood Court Residential Care Home has 64 reviews.

Overall Experience

  • 53
  • 9
  • 1
  • 0
  • 1

Date Published

64
2
7
13
51

Review from Hilary M (Niece of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle seemed very happy with all the facilities and staff. He was full of praise.
I thought it had a lovely atmosphere and the staff had a good rapport with the residents.

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Review from C W (Friend of Resident) published on 10 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Even before it opened in Spring 2018, the location, design and facilities made me think it could be ideal for a friend and contacted her son to make further enquiries. We were very impressed on our visit during their 'open day'. The resident has settled in well and is really content. Rooms, facilities,
meals, cleanliness are very high standards, and more importantly, the management and staff show great dignity and respect to all the residents. I rate 'Ridgewood Court' 5 stars.

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Review from T B (Daughter of Resident) published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express highly enough how wonderful this place is! Its facilities match those of a 5-star hotel with beautiful rooms and superb food served in a lovely dining room with linen tablecloths and napkins, china and glassware. The staff have been handpicked for their caring attitude and this is obvious
to everyone who visits. I cannot suggest a single thing which would improve things - everything is spot on and I feel so very fortunate to have my much -loved mother in the best possible environment she could be in. Thank you.

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Review from Gail M (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was at the care home on 3 May 2018 and had a really lovely afternoon. The singing was fab and my dad really loved it.

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Current Review Score: 9.7 (9.741)

Overview of Review Score

The Review Score of 9.7 (9.741) out of 10 for Ridgewood Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.741 for Ridgewood Court Residential Care Home is calculated as follows: ( (134 Excellents x 5) + (25 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 166 Ratings = 4.741

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ridgewood Court Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2021

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Aimie

Aimie Heller

Job Title: Deputy Manager

Joined: 2018

Aimie joined the team at the very beginning as a team leader and has worked her way up to Deputy Manager. Aimie brings happiness and joy to the residents' lives and has always got a smile on her face.


“I am a people person and like to make a difference and enrich the lives of our residents and staff," she says.


Anna

Anna Kinseley

Job Title: Receptionist

Joined: 2021

Anna loves Ridgewood Court, as does her gorgeous Border Collie Eddie, who comes to work with her every Thursday, much to the joy of the residents who adore spending time with him.


Being in reception is the main focal point of the home, therefore I see a lot of people coming and going throughout the day. Residents and their families are a big part of why I still enjoy doing what I do.


I love being able to help everyone, from my fellow colleagues in-house, to being able to help colleagues within Sanctuary Care via the phone or email.


Wayne

Wayne Armstrong

Job Title: Housekeeping Assistant

Joined: 2022

I like helping the residents and making sure their rooms are clean and tidy and that the care home feels homely.


Keith

Keith Roberts

Job Title: Maintenance Operative

Joined: 2023

I love the home’s atmosphere, the residents, the staff and the general ambience of the building.


Heidi

Heidi Ball

Job Title: Team Leader

Joined: 2022

I love that every day is different.