Roche Abbey Care Home

Millard Lane, Maltby, Rotherham S66 7LZ
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7.6 8 Reviews
  • Roche Abbey Care Home, Rotherham
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Care Provided by Roche Abbey Care Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 67 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020

Funding & Fees Guide for Roche Abbey Care Home

  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £850
    • Self-Funded Residential Dementia Care £850 – £850
    • Self-Funded Nursing Care £1,028 – £1,028
    • Self-Funded Nursing Dementia Care £1,328 – £1,328

  • Prices will increase depending on needs.
  • (these prices are only a guideline, please contact Roche Abbey Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Roche Abbey Care Home Reviews (8)

7.6

Roche Abbey Care Home has a Review Score of 7.6 (7.598) out of 10, based on 3 reviews in the last 2 years. Over all time Roche Abbey Care Home has 8 reviews.

Overall Experience

  • 6
  • 0
  • 0
  • 2
  • 0

Date Published

8
2
2
3
5

Review from Dawn S (Daughter of Resident) published on 31 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care home for two years now. Everything she needs, she gets. Staff are all brilliant with her, she really gets on with all of them. Food is of good quality. All her needs are catered for and the staff keep all residents occupied, from games to having a singer from time to time.
Last year I was allowed to sit with my mum while she had her Christmas dinner, which was a lovely thing for them to do.
Overall, a brilliant home.

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Review from H A (Son of Resident) published on 15 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

I thought the end of life care was good until my Mother's death. She passed away on a Friday night but I only found out when I went to visit on Sunday morning. In other words the care home did not notify me of her passing.

Reply from Claire Vincent, Registered Home Manager at Roche Abbey Care Home

On behalf of myself and all staff here at Roche Abbey we would like to say we are extremely sorry for your loss, and will miss your mum a great deal. I have checked our records and can see that the 'Next of Kin' we have on record was notified of your mums passing, and can only send our heartfelt apologies that you were not also contacted. As a home we will learn lessons from this to ensure this does not happen again in the future. My door is always open if you wish to discuss further. Kind regards. Claire


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Review from Donna H (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home has a very friendly atmosphere. All the staff are so friendly and very kind to the residents. I have met management, who are very nice and seem to have the best interest in making the home a perfect home for the elderly. As a family, we cannot get over how clean and tidy it is. The decor
is nice, calming, and to a high standard. There are no bad smells whatsoever, and I feel very comfortable that my mum is residing in the home. The home is very secure, with no way of the residents coming to any harm or going missing. I have nothing bad to say about the home.

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Review from Shaz B (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had the hard decision of finding a residential place for my mum, after a diagnosis of dementia. Whilst fighting Adult Services, with them wanting to send Mum home from hospital with carers, which wasn't safe for her after having a few falls ending up with broken bones.
We visited Roche Abbey along
with others, the warm peaceful feeling and greeting we received from the manager and deputy manager made the decision for us. It's immaculately clean with excellent food.
Now the feeling of knowing Mum is safe and well cared for is such a relief for us as a family, but also for me, they also check on my dad regularly when he visits. He was so lost without her and the staff have involved him so he feels like he is still part of the team caring for Mum. They ask how he is doing on a daily basis.
I will always be thankful to this group of amazing people for giving my mum the amazing care and respect she deserves.
Thank you very much for your hard work and commitment. I would highly recommend Roche Abbey.

Reply from Mickey Hurst, Registered Home Manager at Roche Abbey Care Home

Hello Shaz B,
Thank you so much for your review, Your mum is a wonderful woman and we are considering getting your dad a uniform and a name badge. I will pass on your comments to the team who will be delighted and I agree with you they are amazing at what they do!
Thank you again.


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Review from Karen S (Daughter of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After living at home for fifteen years mum finally had to go into permanent care and is now ninety-one. This was a big decision to make and a very hard one. The adaptation for both mum and myself was a hard one but I am so relieved and happy that mum has settled really really well and this is down to
the meticulous care and consideration the staff have given.
After a recent meeting with one of the managers about mum's care going forward, I left with feelings of confidence, relief, and good feelings that mum was being extremely well cared for.
Every time I visit mum she is happy and content and has praise for all the staff it is so nice to see.
Important to mum she also always says how nice the food is. No bad observations to make?

Reply from Mickey, Acting Manager at Roche Abbey Care Home

Thank you so much for your lovely review. Your mum is a pleasure, we only spend time in her home when we come into work and she is a joy to be around. Next stop Bridlington!


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Review from Sue G (Daughter of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went for respite care, she really wasn't well and I requested she stay as she has had marvellous care on residential and now on nursing. I would recommend this home, the staff are all friendly and professional.

Reply from Michelle Hurst, Deputy Manager at Roche Abbey Care Home

Thank you for taking the time to review and for your recommendation of our home. Your mother is a wonderful lady who has had us in stitches with her great sense of humour. Thank you again from all the team at Roche Abbey.


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Review from Karen H (Respite Resident) published on 12 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just left this fabulous care home after an 11-month stay.
I would highly recommend it.
All the staff are so very helpful and friendly.
The home is kept spotless and your dietary needs are catered for too.

Reply from Julie Hurst, Clinical Lead at Roche Abbey Care Home

It was our pleasure. Good luck and thank you so much for making our job worthwhile. It's lovely to see someone flourish and be able to return back home. We are sure you'll have many adventures to come and although all the staff miss you here at Roche Abbey, you will always be part of our extended family.


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Review from Marie W (Friend of Resident) published on 18 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

No rehabilitation for my friend who has been in the home for several months and has had no input whatsoever. No confidence/skill building and basically left to sit on her bed all day.
Flouting of COVID rules, actually allowing a patient to leave the home and then recalling her because she should not
have been let go without negative test results being received!! Thus putting other people at risk.

Reply from Home Manager, Home Manager at Roche Abbey Care Home

Thank you for your review of our service. The service user in question is often included in our homes activities program, they are a member of our menu committee and assist the chef with menu planning. They are assisted to complete forms and answer their own post. Prior to lockdown they were going out for walks with our activities staff and also having weekend visits with family. Unfortunately, external services have not been attending due to the pandemic, but our dedicated team are going above and beyond to make sure all our service users are happy and cared for.


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Current Review Score: 7.6 (7.598)

Overview of Review Score

The Review Score of 7.6 (7.598) out of 10 for Roche Abbey Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.324 for Roche Abbey Care Home is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 34 Ratings = 4.324

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.274 Points relating to the number of positive Reviews for Roche Abbey Care Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 2 Positive Reviews ÷ 13.4 = 0.149

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Roche Abbey Care Home

What types of Care is Roche Abbey Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roche Abbey Care Home provide?

Palliative Care is an additional type of care provided.

How many Rooms does Roche Abbey Care Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Roche Abbey Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Roche Abbey Care Home to the centre of Rotherham?

6.4 mile(s) as the crow flies, distance by road may be significantly further.