Home from home! All staff are very caring, considerate
Helen P (Daughter of Resident)
I have had no complaints since my husband has been in Rose Garden. The care has been excellent
C C (Wife of Resident)
They take a real interest in the residents and their families. Nothing is too much trouble
Faye A (Daughter of Resident)
Care home fees are a guide and may vary based on an assessment to understand the level of care and support each resident will need.
Visitors welcome any time at Rose Garden.
Private car park available.
Rose Garden has a Review Score of 9.5 (9.545) out of 10, based on 15 reviews in the last 2 years. Over all time Rose Garden has 22 reviews.
Review from Kathryn B (Daughter of Resident) published on 7 April 2021
Submitted via Website •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D D (Daughter of Resident) published on 20 January 2020
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.545) out of 10 for Rose Garden is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.545 for Rose Garden is calculated as follows: ( (111 Excellents x 5) + (54 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 178 Ratings = 4.545
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Rose Garden is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Nov 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2021
As the new Manager for Rose Garden Nursing Home and Olive Tree House in Bristol, Vlad brings a wealth of experience and dedication to caring for the elderly. With a background as a nurse and extensive experience in management, his knowledgeable approach and expertise are invaluable, both to residents and his colleagues. Vlad is highly focused on meeting residents’ needs and supporting them fully to ensure the best possible outcomes and the highest quality of life. With a commitment to fostering a positive and joyful environment, he is also known for his sense of humour and his ability to make everyone laugh with his jokes!
Vlad’s vision as a manager is to create a nurturing and supportive atmosphere where residents feel valued, safe, and happy, while continuously reviewing and improving the quality of care provided.
Job Title: Administrator
Joined: 2022
Krupali is highly experienced in the care sector and looks after the administration for both Olive Tree House and Rose Garden. Krupali’s career started in journalism, but when she moved to the UK in 2010 she started her career in care. Completing her Level 5 in Leadership and Management Krupali has worked in a number of positions including as a home manager. Kruplai says she feels very lucky to work in the care sector and the wonderful teams at the homes, who are all united sharing the same values of passion, dedication and respect.
Outside of work Krupali loves travelling, reading, listening to music and trying out cooking new cuisines.
Job Title: Regional Manager - Western Region
Joined: 2015
Amanda brings 40 years of working experience in social care to her role as Regional Manager for the Western Region of Allegra Care. Amanda has been a Registered manager at both Olive Tree House and Rose Garden since they opened over 8 years ago. Very much a people person, she’s dedicated to helping others and passionate about elderly care and the difference it can make to people’s quality of life. From training and mentoring colleagues to building strong working relationships with healthcare professionals in the local community, it’s a positive outlook that also benefits her working relationships.
Job Title: Regional Resident Liaison Manager – Western Region
Joined: 2024
Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.
Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.
Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.
Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!
