Rosewood Manor

58 Coventry Road, Market Harborough LE16 9BZ
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8.0 22 Reviews
  • Rosewood Manor, Market Harborough
Rosewood Manor provides 24-hour residential, respite and specialist dementia care in a home comprising 70 fully furnished bedrooms with a homely feel.

Each bedroom has its own en-suite wet room and the ground floor bedrooms have access to their own private patios. Residents are able to enjoy a variety of dayrooms, lounges and dining areas, including a bar and a hairdressing salon on the ground floor and a cinema room on the second floor.

A landscaped garden, featuring a sensory garden, surrounds the care home, enabling green-fingered residents to pursue their interest.

Rosewood Manor is designed to enable residents to lead an independent, active life with 24-hour care and support on hand.

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Care Provided by Rosewood Manor

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Kyne Harrison-Darcy (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rosewood Manor Reviews (22)

Total of 22, showing 21-22
8.0

Rosewood Manor has a Review Score of 8.0 (7.964) out of 10, based on 4 reviews in the last 2 years. Over all time Rosewood Manor has 22 reviews.

Overall Experience

  • 18
  • 3
  • 0
  • 0
  • 1

Date Published

22
1
3
4
18

Review from J W (Son of Resident) published on 15 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mum became a resident at Rosewood Manor in April, I have been consistently very impressed with all aspects of Mum's care.
The bedrooms are lovely and finished to a high standard and kept very clean, as is the rest of the home which is airy and bright and with great facilities.
The staff are
fantastic, from carers to reception to management, with all holding Mum's care in their heart and clearly working well as a team.
I have no hesitation in recommending Rosewood Manor, knowing that Mum is receiving such outstanding care. Thank you all.

Reply from Ebony Staite, Client Relationship Manager at Rosewood Manor

Thank you for your review and kind words, we are so pleased that you are so happy with your mum's care. Rosewood Manor takes great pride in delivering an excellent service and your review is really important to us. Thank you again.


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Treated with Dignity

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Value for Money

Review from Stephanie S (Daughter of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been one of the first residents at Rosewood Manor in Market Harborough. She stayed for a month for some respite care and she enjoyed her time there. The facilities at the home are beautiful and it looks more like a hotel than a care home! The bedrooms are well appointed and have lovely en-suite
wet rooms. The staff at the home are all very professional and have taken the care and safety of Mum very seriously. She had to undertake a period of isolation when she first entered due to the pandemic. After this, she was able to use all the facilities including the dining room. Speaking to my Mum when she was there, she seemed happy and relaxed. She enjoyed the food and the company. She also said the staff were all very kind and polite. The residents do a variety of activities and are kept busy. I won’t hesitate to use the home again in the future.

Reply from Sarah-Louise Haskins, Client Relationship Manager at Rosewood Manor

We are so pleased that Mum enjoyed her stay with us and we take pride in helping families and for our residents to live well and be supported by the team. We are looking forward to seeing Mum again soon.


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Current Review Score: 8.0 (7.964)

Overview of Review Score

The Review Score of 8.0 (7.964) out of 10 for Rosewood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Rosewood Manor is calculated as follows: ( (38 Excellents x 5) + (3 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 48 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.464 Points relating to the number of positive Reviews for Rosewood Manor is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 3 Positive Reviews ÷ 14 = 0.214

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Kyne

Kyne Darcy-Harrison

Job Title: General Manager

Joined: 2024

Kyne started working in the care sector around 8 years ago, commencing his career as a support worker, working with individuals with mental health needs. He gained a wealth of experience within his field, making the decision to move into working within the Residential Sector – where he quickly found his passion.


Having gained his level 5 in Health and Social care and having experience as a Registered Manager and Area Manager he can not see himself working in any other profession.


Kyne is committed and passionate about the support residents receive and ensuring this is of the highest standard to promote individuals’ quality of life.


Amanda

Amanda Withers

Job Title: Front Of House Manager

Joined: 2024

Amanda is our front-of-house manager at Rosewood Manor, bringing a wealth of experience and knowledge of the care sector. Amanda supports families and individuals from their initial enquiry all the way through to their admission into the home. Amanda will be your first point of contact at Rosewood Manor and can provide guidance and advice. She will coordinate tours, assessments and admissions and allocate a Care Manager to each new resident who will ensure all of the resident's needs are being met during their time at Rosewood Manor.